Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 3 and 5 stars

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Nathalie R.
Rating: 5 out of 5
following a purchase from 03/06/2022
Super happy, beautiful jewels, fast delivery, great packaging, everything was perfect, and I'll be ordering again very soon.
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Sylvie A.
Rating: 5 out of 5
following a purchase from 28/06/2022
Very good quality very beautiful jewelry
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Mireille L.
Rating: 3 out of 5
following a purchase from 30/07/2022
I'm happy with my ring but not so happy with my earrings, I can't put them on, they don't fit in my lobes.
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Response from Itsara
Hello Mireille

Despite their beauty, some earrings have thick stems. They are indeed intended for discerning ears. Or those who want to take the plunge. It's all a question of training. But that's not your case, which we understand. Even if you're out of time, as we've discussed with you by e-mail, we've sent you a free return for a refund.

With pleasure
Leonel
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Carine S.
Rating: 5 out of 5
following a purchase from 10/06/2022
Perfect order. Quality products, fast and careful shipping with top quality packaging. I love Itsara!
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Camille A.
Rating: 5 out of 5
following a purchase from 31/05/2022
I've ordered two beautiful rings, packed in packaging that not only looks good, but smells great too. A joy to unwrap each time. One order was lost by La Poste, but the Itsara team was very responsive and efficient in handling the case and returning the order, thank you!
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Carol P.
Rating: 5 out of 5
following a purchase from 04/09/2022
Received on time, very nice earrings. Very good quality. Nothing to complain about. Really pleased 😀
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Sandra H.
Rating: 5 out of 5
following a purchase from 01/09/2022
Fast, reliable and top-notch customer service! It's getting rarer by the day, so let's face it!
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Annie K.
Rating: 5 out of 5
following a purchase from 05/08/2022
The jewels are superb. And in case of problem, exchange very easy. Thank you very much.
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Maria S.
Rating: 5 out of 5
following a purchase from 25/08/2022
Súper quality Very serious
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Magali F.
Rating: 5 out of 5
following a purchase from 14/05/2022
Very pretty ring compliant site I recommend
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Isabelle R.
Rating: 5 out of 5
following a purchase from 31/07/2022
Beautiful ring. Quick delivery Please enter your size
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Valérie L.
Rating: 5 out of 5
following a purchase from 23/08/2022
Always very satisfied. Very pretty jewelry and especially good quality. Thank you🙏
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Yves L.
Rating: 5 out of 5
following a purchase from 10/05/2022
Superb jewelry, easy access, affordable prices. What more could you ask for?
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Philippe D.
Rating: 5 out of 5
following a purchase from 11/05/2022
Lovely, original products. Ideal for gifts!
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Kelly Y.
Rating: 5 out of 5
following a purchase from 11/07/2022
I love it, great quality
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Djamel B.
Rating: 5 out of 5
following a purchase from 01/07/2022
Good product and great packaging
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Malika M.
Rating: 5 out of 5
following a purchase from 03/05/2022
Very good and very accessible soap
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Nicole R.
Rating: 5 out of 5
following a purchase from 28/07/2022
The ring is very pretty and comes in a box. I was not disappointed and will order again.
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Catherine F.
Rating: 5 out of 5
following a purchase from 30/06/2022
Successful experience Very good product I recommend
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Christelle S.
Rating: 5 out of 5
following a purchase from 12/08/2022
At the top! I recommend it! Package well packed and as described. The jewel is beautiful. Thank you for what you do and your seriousness!
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Anne A.
Rating: 5 out of 5
following a purchase from 23/06/2022
Fast shipping Nice, secure packaging Perfect!
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Nathalie F.
Rating: 5 out of 5
following a purchase from 04/07/2022
Very good and faithful to the photos
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Véronique C.
Rating: 5 out of 5
following a purchase from 15/05/2022
Very pretty earrings as described and pictured. However, I rarely wear them because they are heavier than I thought.
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Céline A.
Rating: 5 out of 5
following a purchase from 04/09/2022
Beautiful jewelry fast shipping I will order again for sure 🤩
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Audrey T.
Rating: 5 out of 5
following a purchase from 06/08/2022
Very professional, beautiful jewelry, sophisticated packaging.delighted
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Dominique G.
Rating: 5 out of 5
following a purchase from 05/08/2022
I've been buying jewelry from itsara for years, and the pieces are superb, of excellent quality and very original. Every time, it's a wonderful surprise.
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Agnès M.
Rating: 5 out of 5
following a purchase from 27/06/2022
Very good: beautiful jewels, fast delivery, impeccable packaging
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Julia D.
Rating: 5 out of 5
following a purchase from 05/08/2022
The quality of the jewelry is spot on, and shipping is fast. I'm delighted with my purchases and will repeat the experience. I've already converted people around me, who are delighted too. A wonderful discovery
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Mireille C.
Rating: 5 out of 5
following a purchase from 28/09/2022
Super beautiful jewelry very good quality fast delivery I recommend I will repurchase
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Stéphanie G.
Rating: 5 out of 5
following a purchase from 01/06/2022
Super service, the people were very professional when they called to check the order, they were very pleasant and approachable. Shipping was fast and accurate. When jewelry is excellent quality very very beautiful as described. I highly recommend it. Thank you very much.
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Catherine R.
Rating: 5 out of 5
following a purchase from 22/05/2022
Beautiful!
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Hélène M.
Rating: 5 out of 5
following a purchase from 01/07/2022
Very good experience with this small company Very nice items and very friendly customer service.
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Camille C.
Rating: 5 out of 5
following a purchase from 31/07/2022
Fast, good quality and easy exchange/refund.
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Christine B.
Rating: 5 out of 5
following a purchase from 16/07/2022
Nice jewels Order received quickly Very good
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Mélodie G.
Rating: 5 out of 5
following a purchase from 18/07/2022
Perfect, responsive and always very nice, thank you, Mélodie
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Béatrice V.
Rating: 5 out of 5
following a purchase from 28/06/2022
Beautiful jewelry!!! Fast delivery in beautiful packaging and no worries about exchange.See you soon for new orders.
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Joelle L.
Rating: 5 out of 5
following a purchase from 19/07/2022
everything was perfect for all my orders
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Hélène G.
Rating: 5 out of 5
following a purchase from 11/07/2022
Beautiful jewelry 😍 always so delighted when my order arrives 🤩
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Houria B.
Rating: 5 out of 5
following a purchase from 13/08/2022
Ring conforms to website. Very responsive customer service. R.A.S I recommend!
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Martine U.
Rating: 5 out of 5
following a purchase from 06/08/2022
Money and excellent workmanship.
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