Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 3 and 5 stars

Reset filters
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
I highly recommend it
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2018
Serious site.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/02/2018
Very pleasant and attractive site.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/02/2018
Very clear and precise
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/01/2018
I've ordered several bracelets from Itsara and have always been very satisfied, but this time I'm a bit disappointed: the bracelet is too fragile, one of the wires carrying the beads has already broken (I've had it for just over a month and don't even wear it every day, unlike the others), and yet I haven't worn it underwater, as the site recommended.
Translated reviews
Response from Itsara
Hello Charlotte We apologize for the inconvenience. We did have a problem with this model and have withdrawn it from sale. The loose tubes on an unbraided cord shear it with movement. We'll send you a free return form so that you can make an exchange, obtain a credit note or a refund. In this kind of situation: an anomaly, poor welding or obvious faulty workmanship. Don't hesitate to come back to us, even after the one-month mark. It helps us to improve, it saves others the trouble, and you'll get your money back. Unless the request seems abusive.
Hoping to have kept your confidence. Sincerely Léonel
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2018
very good, personalized service
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
perfect, parcel arrived quickly, I recommend this site, the jewels are very beautiful and not expensive!!!!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
On time, well packaged, kept up to date
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/02/2018
Super! I really recommend it! Top customer service, professional and the jewelry is beautiful. I've already reordered!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
Very friendly site. Lots of choice Products as per photos Very fast delivery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2018
No problems with the order, very neat gift wrapping! Great, I'll recommend it.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/02/2018
Very satisfied. I recommend
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/02/2018
Clear, efficient communication. Meticulous service.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/02/2018
Very professional and efficient! Order shipped promptly.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
Delivery was very fast and the envelope was well packed.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/02/2018
Jewelry just like the original photos!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/02/2018
Very pleasant and beautiful site. You want to go there all the time (I do). I'm really happy to have found this site. The products are exactly what I've been looking for.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
Very clear site.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
this is my second piece of ITSARA jewelry and I'm delighted. The items are true to the photos, although the bracelet seemed a little bigger. Delivery is fast. See you soon for a new purchase
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
Pleasant site, easy ordering. Careful packaging, very reasonable shipping costs. The small, handcrafted gift-wrappings are delightful, and smell deliciously of bergamot. They smell deliciously of bergamot. The jewelry on offer is out of the ordinary, beautiful and true to the photographs. A site I'll be coming back to regularly!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/02/2018
Good order tracking, Itsara asked me about the ring size when necessary.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/02/2018
Jewelry Just as I expected. Delivered quickly. Very good for ring sizes.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
product as requested and very fast service
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/02/2018
Simple, clear, precise and complete. Presentation of the artisans represents the foundation of the jewelry.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
Original, quality jewelry
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2018
Product conforms Nice jewels Delivery Ok
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2018
Top efficient, attentive, concerned about customer satisfaction
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
I'm in love with silver and on Itsara I find models that match my tastes.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
Perfectly packaged jewelry. The fragrance of bergamot on opening is a real treat.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
Very beautiful jewels faithful to the photographs of the site.livraison fast in pretty box. Nothing to say, it's perfect!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
Pleasant and simple
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/02/2018
Quality jewelry.
Refund in case of dissatisfaction or size problem...
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
Beautiful photos and design
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
RELIABLE
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/02/2018
Great site. I trusted the reviews and was not disappointed. Order placed on Wednesday evening, parcel received on Saturday. Product very conform to my order, very well packaged and a small gift (a baguier, which will be very useful for a future order. Thank you.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
Very fast shipping, seller recommends.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/02/2018
Perfect
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/01/2018
As with every time I order from itsara, everything is perfect. The follow-up, the jewelry, the delivery.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
Perfect
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
Good presentation, good navigation, large choice, following a problem when ordering, great responsiveness.
Translated reviews
We use cookies for audience measurement and improving user experience.