Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 3 and 5 stars

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S
sylvie C.
Rating: 5 out of 5
following a purchase from 15/07/2025
Never disappointed
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Tryphene K.
Rating: 5 out of 5
following a purchase from 15/07/2025
Perfect, beautiful discovery
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Deborah P.
Rating: 5 out of 5
following a purchase from 14/07/2025
Perfect shop, the jewelry is of very good quality, the shipping is fast and well packaged and very eco-friendly, as for the after-sales service it is top-notch. I recommend it 100%
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Response from Itsara
Thank you so much for your message
We are delighted that you liked everything: the quality of the jewelry, the speed of shipping, the eco-friendly packaging, and our after-sales service.
Your recommendation means a lot to us — thank you for your trust!
See you very soon,
The Itsara team
M
Magali C.
Rating: 5 out of 5
following a purchase from 14/07/2025
Very beautiful jewelry and care taken with the boxes. Quick order
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Catherine R.
Rating: 5 out of 5
following a purchase from 14/07/2025
Serious and caring company: their jewelry is beautiful and pleasant to wear, and any problem is quickly resolved by the attentive customer service. I have been wearing several Itsara jewelry pieces permanently for several years, and it has become my main supplier.
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Response from Itsara
Hello Catherine,

Thank you for your feedback.
We are delighted to learn that you like our jewelry and that our after-sales service has met your expectations.

Have a nice day,
Dolma, Itsara
F
Françoise D.
Rating: 5 out of 5
following a purchase from 13/07/2025
I love this ring as much as the other 3!!!
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manon J.
Rating: 5 out of 5
following a purchase from 13/07/2025
Great communication, don't hesitate to contact the customer to ensure the sizes, quality jewelry, a very nice discovery
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Response from Itsara
Hello Manon,

Thank you for your feedback. We are pleased to learn that our communication and the quality of our jewelry have satisfied you.

We look forward to seeing you on our site,
Dolma, Itsara
M
marie Z.
Rating: 5 out of 5
following a purchase from 13/07/2025
As always, very beautiful jewelry!! Reliable and fast delivery
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Carole O.
Rating: 5 out of 5
following a purchase from 13/07/2025
Very beautiful quality
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Patricia D.
Rating: 5 out of 5
following a purchase from 13/07/2025
As in previous times, everything is perfect: the delivery time, the care taken in packaging, the quality and aesthetics of the jewelry.
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Response from Itsara
Hello Patricia,

We are delighted to know that you are satisfied with the quality of our jewelry, as well as the care taken in the delivery.
We look forward to seeing you again soon on our site!

Best regards,
Dolma, Itsara
S
Sandra T.
Rating: 5 out of 5
following a purchase from 13/07/2025
Very pretty jewelry and fast shipping. Everything was perfect
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Response from Itsara
Hello Sandra,

Thank you for your message!
We are delighted that everything went well and that you like the jewelry.

See you very soon,
Dolma, Itsara
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CHRISTIANE F.
Rating: 5 out of 5
following a purchase from 13/07/2025
Very beautiful earrings ordered, in accordance with the description on the site!
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Response from Itsara
Hello Christiane,
Thank you for your message. We are delighted that you like your earrings

Looking forward to seeing you again on Itsara,
Dolma, Itsara
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Christine V.
Rating: 5 out of 5
following a purchase from 13/07/2025
Fast, top quality, original jewelry, site attentive to customers.
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Response from Itsara
Hello Christine,

Thank you for your feedback.
We are delighted that you appreciated the quality, originality of the jewelry and our attentiveness.

Looking forward to seeing you again on Itsara
Dolma, Itsara
S
Sandrine M.
Rating: 5 out of 5
following a purchase from 08/07/2025
I ordered a bangle for my partner. I contacted the shop to find out how to choose the margin for the size of the bracelet, who replied to me with patience and speed. The package arrived very quickly, in 3 days, very well packaged and the bracelet is even more beautiful in real life. My partner is delighted, I would not hesitate to reorder for other gifts! :)
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Response from Itsara
Hello Sandrine,

Thank you very much for your message.
We are delighted to have been able to help you choose the right size, and even more to know that the bangle pleased your partner.
It is always a pleasure to assist you, from advice to the reception of the jewelry.

See you very soon,
Dolma, Itsara
S
Stephane D.
Rating: 5 out of 5
following a purchase from 13/07/2025
The purchased items are still as beautiful. Congratulations
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Response from Itsara
Hello Stephane,

Thank you very much for your loyalty and your message.
It is a real pleasure to know that our jewelry continues to please you with every order.

Looking forward to seeing you again on Itsara,
Dolma, Itsara
M
MURIEL F.
Rating: 5 out of 5
following a purchase from 12/07/2025
Efficient handling by customer service with prior sending of a ring sizer. The ring is in accordance with the model presented on the site. Original rings for a reasonable price. Nice discovery
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Response from Itsara
Hello Muriel,

Thank you for your feedback.
We are delighted that you appreciated the quality of customer service, the usefulness of the ring sizer, and of course the ring itself.
It is a real pleasure to have introduced you to the Itsara universe

Looking forward to seeing you again on our site,
Dolma, Itsara
M
Marion L.
Rating: 5 out of 5
following a purchase from 13/07/2025
I am delighted with my purchase, thank you very much!
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MARTINE L.
Rating: 5 out of 5
following a purchase from 12/07/2025
Fast shipping, beautiful quality, I am delighted
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Dominique B.
Rating: 5 out of 5
following a purchase from 12/07/2025
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Patricia F.
Rating: 5 out of 5
following a purchase from 12/07/2025
Magnificent jewelry. Exceptional service. Fast and careful shipping
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Response from Itsara
Hello Patricia,

Thank you very much for your feedback.
We are delighted that you like the jewelry and that you appreciated the quality of the service and shipping.

Looking forward to seeing you again on Itsara,
Dolma, Itsara
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Julien T.
Rating: 5 out of 5
following a purchase from 12/07/2025
Perfect
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Philippe R.
Rating: 5 out of 5
following a purchase from 12/07/2025
Beautiful product Impeccable service 10/10
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Response from Itsara
Hello Philippe,

Thank you for your message.
We are delighted that the jewelry and service met your expectations!

See you very soon,
Dolma, Itsara
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Isabelle C.
Rating: 5 out of 5
following a purchase from 11/07/2025
Very good first experience, very nice welcome and follow-up, fast delivery. I recommend!
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Response from Itsara
Hello Isabelle,

Thank you for your feedback.
We are delighted that your first experience was positive, and that you appreciated our welcome and follow-up.
Thank you for your recommendation.

Looking forward to seeing you again on Itsara
Dolma, Itsara
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SOPHIE W.
Rating: 5 out of 5
following a purchase from 12/07/2025
I love several purchases already and always top!!! The rings are stunning I have a large finger size and I always find my size.
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Response from Itsara
Hello Sophie,

Thank you very much for your loyalty and enthusiasm.
We are delighted that you find your happiness with every order.

Looking forward to seeing you again on Itsara,
Dolma, Itsara
D
dalila B.
Rating: 5 out of 5
following a purchase from 12/07/2025
Super very happy with my purchases
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Isabelle L.
Rating: 5 out of 5
following a purchase from 12/07/2025
Satisfied with my purchases, a small downside because in my previous orders I always had small stoppers for the closure of the earrings in the package and this time not, it's a shame
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Response from Itsara
Hello Isabelle,

Thank you very much for your message and your loyalty.
We are delighted that you are satisfied with your purchases. And thank you for your remark: you are right, these small safety stoppers are indeed useful, and it seems they were forgotten this time.
Do not hesitate to write to us by email, we will be happy to send you some again.
Looking forward to seeing you again on Itsara,
Itsara Dolma
F
Françoise M.
Rating: 5 out of 5
following a purchase from 12/07/2025
Perfect
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Liliane O.
Rating: 5 out of 5
following a purchase from 11/07/2025
Delighted with my purchase, with serious follow-up regarding size and delivery
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Martine Z.
Rating: 5 out of 5
following a purchase from 11/07/2025
Wonderful quality, exceptional jewelry, perfectly crafted. The prices are really affordable and the shipping is fast. Plus, the service is professional and very kind.
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Response from Itsara
Hello Martine,

Thank you for your feedback.
We are touched by your words about the quality of the jewelry, the craftsmanship, and our service.
It is a true joy to know that you feel everything we put into each piece: care, demand, and humanity.

Looking forward to seeing you again on Itsara
Dolma, Itsara
S
Sylvie M.
Rating: 5 out of 5
following a purchase from 11/07/2025
Very nice silver jewelry of super quality, I am delighted and I recommend this site. Very fast delivery as well.
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Response from Itsara
Hello Sylvie,

Thank you very much for your feedback.
We are delighted that you like the jewelry and that you are satisfied with the quality as well as the speed of delivery.

Have a nice day,
Dolma, Itsara
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Patricia C.
Rating: 5 out of 5
following a purchase from 11/07/2025
Very beautiful quality jewelry
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Annick D.
Rating: 5 out of 5
following a purchase from 11/07/2025
Impeccable
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Mme P.
Rating: 5 out of 5
following a purchase from 11/07/2025
Completely satisfied, !
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Manuela D.
Rating: 5 out of 5
following a purchase from 10/07/2025
Very happy with my order. I recommend
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Nathalie M.
Rating: 5 out of 5
following a purchase from 10/07/2025
Perfect from the beginning to the reception.
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Delphine B.
Rating: 5 out of 5
following a purchase from 10/07/2025
Everything was perfect!!
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Jessica D.
Rating: 5 out of 5
following a purchase from 09/07/2025
Magnificent
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Vincent M.
Rating: 5 out of 5
following a purchase from 09/07/2025
Fast reception well packaged quality product.
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Ingrid W.
Rating: 5 out of 5
following a purchase from 09/07/2025
Very beautiful ring of superb quality
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Jean Emmanuel C.
Rating: 5 out of 5
following a purchase from 09/07/2025
Very satisfied
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