Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 3 and 5 stars

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M
Manuela S.
Rating: 5 out of 5
following a purchase from 17/03/2025
I love it!
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Roger C.
Rating: 5 out of 5
following a purchase from 15/03/2025
Great site. Return tracking is perfect. Highly recommend!!!
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Julien T.
Rating: 5 out of 5
following a purchase from 16/03/2025
Fast and efficient. Kudos to the team
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Response from Itsara
Hello Julien,

Thank you for your message. We appreciate your trust 😊

Have a great day ☀️
Itsara Dolma
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Liduvine C.
Rating: 5 out of 5
following a purchase from 15/03/2025
Pretty jewelry. Beautiful quality. Fast shipping
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Corinne H.
Rating: 5 out of 5
following a purchase from 15/03/2025
High-quality jewelry and exceptional customer service! Kindness and responsiveness!!
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Response from Itsara
Hello Corinne,

Thank you for your feedback 😊 We are delighted that the quality of our jewelry and the support from our customer service meet your expectations.

Looking forward to seeing you again on Itsara ☀️
Itsara Dolma
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Pascale L.
Rating: 5 out of 5
following a purchase from 15/03/2025
Great site and the jewelry is top-notch. I love it, thank you
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Catherine P.
Rating: 5 out of 5
following a purchase from 14/03/2025
Very serious
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Lucile F.
Rating: 5 out of 5
following a purchase from 14/03/2025
I am delighted with my purchase, the bracelet is beautiful, the delivery was very fast. I recommend this site.
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Christine F.
Rating: 5 out of 5
following a purchase from 14/03/2025
Never disappointed with the jewelry purchased from Itsara. I recommend.
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Nathalie P.
Rating: 5 out of 5
following a purchase from 14/03/2025
Incredible!! Magnificent
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Chantal G.
Rating: 5 out of 5
following a purchase from 14/03/2025
Super fast delivery and beautiful bracelet
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Axel K.
Rating: 5 out of 5
following a purchase from 12/03/2025
Very good product and good communication. I am very satisfied!
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Christine H.
Rating: 5 out of 5
following a purchase from 14/03/2025
I love it
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Delphine C.
Rating: 5 out of 5
following a purchase from 14/03/2025
Completely satisfied, I will order again!
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NATHALIE T.
Rating: 5 out of 5
following a purchase from 13/03/2025
Very happy with my purchase. It's a pity that some models are not available in small size as the jewelry is so beautiful.
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MARIE-PIERRE L.
Rating: 5 out of 5
following a purchase from 12/03/2025
Order received quickly, in very good condition. The box and pouches that contain the jewelry protect them well.
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Veronique Z.
Rating: 5 out of 5
following a purchase from 13/03/2025
Beautiful jewelry, fast delivery
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Cindy A.
Rating: 5 out of 5
following a purchase from 11/03/2025
Very beautiful jewelry!
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Caroline B.
Rating: 5 out of 5
following a purchase from 11/03/2025
Perfect
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Marvyn D.
Rating: 5 out of 5
following a purchase from 10/03/2025
Order arrived quickly and corresponds to the photos
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BEATRICE G.
Rating: 5 out of 5
following a purchase from 10/03/2025
VERY EFFICIENT, BEAUTIFUL PRODUCT
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Elodie D.
Rating: 5 out of 5
following a purchase from 10/03/2025
Superb jewelry, I highly recommend!
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Caroline A.
Rating: 5 out of 5
following a purchase from 10/03/2025
The rings received are really beautiful, the right size, of good quality, I am super happy, I love them. I received my order just 3 days later, wow!!!!
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Solene D.
Rating: 5 out of 5
following a purchase from 09/03/2025
Very good advice, quality jewelry, and very careful shipping.
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Anne H.
Rating: 5 out of 5
following a purchase from 09/03/2025
Delighted!
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Sophie L.
Rating: 5 out of 5
following a purchase from 09/03/2025
Fast and conforms to the description on the site. Very satisfied with the product.
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Joseph C.
Rating: 5 out of 5
following a purchase from 09/03/2025
Excellent site with very original jewelry. I highly recommend.
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Veronique P.
Rating: 5 out of 5
following a purchase from 08/03/2025
Ring conforms to the photos, fast delivery, perfect, I recommend this site
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MARIE JOSE K.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very beautiful ring: conforms to what I expected
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Florence A.
Rating: 5 out of 5
following a purchase from 07/03/2025
Very pretty and original jewelry
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Christine F.
Rating: 5 out of 5
following a purchase from 06/03/2025
Hello, I have received my silver bracelet, with the right size, thank you
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Veronique B.
Rating: 5 out of 5
following a purchase from 06/03/2025
Magnificent, I am very happy, very beautiful jewelry, I will buy again without hesitation, thank you
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Corinne P.
Rating: 5 out of 5
following a purchase from 20/02/2025
Hello, Thank you for your responsiveness, very beautiful quality jewelry. Eco-friendly and original packaging, I appreciate it! Perfect and see you soon for another order. Best regards, Corinne
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Response from Itsara
Hello Corinne, Thank you for your feedback and we are delighted that you like the jewelry and that you appreciated our eco-friendly packaging 😊 We look forward to seeing you again on our site! Best regards, Itsara Dolma
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Laurence J.
Rating: 5 out of 5
following a purchase from 06/03/2025
Magnificent ring, I am delighted
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cecile N.
Rating: 5 out of 5
following a purchase from 06/03/2025
Delighted with my ring, magnificent! Arrived in 3 days!
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Françoise B.
Rating: 5 out of 5
following a purchase from 06/03/2025
Very beautiful jewelry
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Anne-Marie G.
Rating: 5 out of 5
following a purchase from 28/02/2025
Pretty loops. A rubber tip provided to avoid losing them would be a good idea.
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Response from Itsara
Hello Anne-Marie,

Thank you for your comment.
The rubber tips (stoppers) are provided depending on the type of hook and the size of the earring posts. For the Ethnic Earrings model No. 22, they are not included: the post is particularly thick, and using a stopper could deform the loop when putting it on.

Feel free to contact us if you have any other questions.

Best regards,
Itsara Dolma
C
Claude A.
Rating: 3 out of 5
following a purchase from 22/02/2025
0 : difficult to open case and rather cheap effect. high price of the product.
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Response from Itsara
1 : Hello Claude,

Thank you for your feedback.

Our cases are made from natural, recyclable, and biodegradable materials. They are designed to be both protective, lightweight, and environmentally friendly.

We are sorry if they did not meet your expectations. We always strive to balance sustainability, aesthetics, and practicality, and your comments are valuable to us.

Regarding the price, it reflects the artisanal craftsmanship behind each piece as well as the quality of the materials used since our jewelry is made from pure silver (99.9% without mixing).

Best regards,
Itsara Dolma
L
Lydie B.
Rating: 5 out of 5
following a purchase from 04/03/2025
2: Very satisfied with the product, however, the post office made me go twice to pick up my package which was supposedly arrived and despite their SMS was not at the post office but stuck at the sorting center for 5 days!
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Response from Itsara
3: Hello Lydie,

Thank you for your comment, we are delighted that you like the jewelry 😊.
We are, however, truly sorry for the complications encountered with La Poste. Unfortunately, once the package is shipped, we remain dependent on their timelines and tracking information.

Thank you again for your patience and trust.

We look forward to seeing you again on our site!

Best regards,
Itsara Dolma
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Brigitte S.
Rating: 5 out of 5
following a purchase from 04/03/2025
I love your jewelry
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