Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
I'm usually happy with the jewelry, but I'm disappointed with the way the bracelet is fastened. It's very complicated to fasten it alone, if not impossible, even with someone else. Yet the bracelet is very beautiful.
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Response from Itsara
Hello Nathalie,
I'm sorry to hear that you're not entirely satisfied with your bracelet.
Would you like to have it returned?
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Ebwea Claude D.
Rating: 5 out of 5
following a purchase from 23/12/2023
Top, on-time delivery and beautiful packaging: I love the items I ordered.
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Response from Itsara
Thank you very much ❤️
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Pascale L.
Rating: 5 out of 5
following a purchase from 23/12/2023
I love your site and come back to it often.
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Response from Itsara
Thank you very much for your loyalty Pascale ❤️
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LAURENCE G.
Rating: 5 out of 5
following a purchase from 23/12/2023
I love your jewelry. They're always beautiful and stylish, and they're products you can't find anywhere else. I highly recommend them.
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Response from Itsara
Thank you so much Laurence for your lovely compliments 🥰
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Frédérique F.
Rating: 5 out of 5
following a purchase from 16/12/2023
The bracelet I ordered arrived on time, before Christmas, as promised. The packaging is attractive and of high quality. No need for gift-wrapping! The bracelet is as shown in the photo and is exactly what I expected. I've never been disappointed by Itsara, which always presents quality products!
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Response from Itsara
Thank you very much Frédérique for this very nice opinion which is so precious to us ❤️
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Aurelien D.
Rating: 5 out of 5
following a purchase from 22/12/2023
Responsive and very pleasant customer service! Beware of return charges
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Response from Itsara
Hello Aurélien, thank you very much for your compliments 😊
The return costs are indeed 1€, as stipulated on our site, I'm sorry if you didn't see it 😔 Perhaps we should specify it differently? Your feedback always helps us to improve our services.
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Christine V.
Rating: 5 out of 5
following a purchase from 22/12/2023
Very happy with the quality, fast delivery, very serious site. I have since placed 3 orders.
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Response from Itsara
Thank you very much Christine for your lovely compliments 😍
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Catherine R.
Rating: 5 out of 5
following a purchase from 17/12/2023
I have three big, beautiful rings and a pair of earrings for every day of the week. They leave no one indifferent! And when I've had problems (a lost earring, a ring I've damaged) they've reacted kindly and very quickly. I highly recommend this friendly and serious company.
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Response from Itsara
Thank you so much Catherine for sharing your adventure at Itsara with such lovely compliments ❤️
We are delighted to count you among our Itsarettes ❤️
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ISABELLE T.
Rating: 5 out of 5
following a purchase from 21/12/2023
Great exchange with the seller. The bracelet is beautiful and fits me perfectly. I'll be back
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Response from Itsara
Thank you very much Isabelle 🥰
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CHRISTELLE C.
Rating: 5 out of 5
following a purchase from 22/12/2023
Fast and careful delivery. Very happy with my purchase
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daniele C.
Rating: 5 out of 5
following a purchase from 22/12/2023
Perfect
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Salomé R.
Rating: 5 out of 5
following a purchase from 10/12/2023
Perfect
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Diana N.
Rating: 5 out of 5
following a purchase from 20/12/2023
Very good, reliable service, highly recommended
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Response from Itsara
Thank you very much 🙏🏻
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Michel Z.
Rating: 5 out of 5
following a purchase from 21/12/2023
I love your jewelry.
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Solène H.
Rating: 5 out of 5
following a purchase from 20/12/2023
Your site is great.
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Response from Itsara
Thank you very much 🙏🏻
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Michèle B.
Rating: 5 out of 5
following a purchase from 21/12/2023
Perfect!
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LAURENT V.
Rating: 5 out of 5
following a purchase from 21/12/2023
Serious site with good advice
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Annick K.
Rating: 5 out of 5
following a purchase from 21/12/2023
I received the order quickly but unfortunately I sent it back because I was looking for a larger ring and the one I wanted on the site (ring number 35) was not available in the size!
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Response from Itsara
Hello Annick and thank you for your compliments 🥰
Have you signed up to receive notification when the ring is back?
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Laurence P.
Rating: 5 out of 5
following a purchase from 21/12/2023
Very satisfied with my order.
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Nathalie G.
Rating: 5 out of 5
following a purchase from 20/12/2023
Beautiful jewels, I've never been disappointed.
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ELISABETH A.
Rating: 5 out of 5
following a purchase from 20/12/2023
Everything was perfect! The availability for questions, the responsiveness for my order, the beautiful jewels that match the photos, the careful packaging. Thank you so much!
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EDWIGE G.
Rating: 5 out of 5
following a purchase from 20/12/2023
Perfect, as always
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Mélanie D.
Rating: 5 out of 5
following a purchase from 20/12/2023
Perfect
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Zenab A.
Rating: 5 out of 5
following a purchase from 10/12/2023
All the jewels are of the highest quality and truly exceptional.
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Caroline J.
Rating: 5 out of 5
following a purchase from 20/12/2023
At itsara, everything is top quality jewelry, the team attentive to listen and you manage to have if there is a problem on your order! So don't hesitate to order from them! Thanks again!
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Response from Itsara
Thank you very much Caroline for all these wonderful compliments 🙏🏻 Your opinion is precious to us ❤️
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Sylvette F.
Rating: 5 out of 5
following a purchase from 19/12/2023
The rings are very pretty. Delivery was super fast. One person called to warn me that it was too tight for Christmas delivery, but in the end it arrived on time. Super easy to order or return (I was wrong about the size). Thanks
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Response from Itsara
Thank you very much Sylvette for your opinion which helps us a lot 🙏🏻🥰
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Laurence N.
Rating: 5 out of 5
following a purchase from 20/12/2023
Beautiful jewelry!!🤩
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celine P.
Rating: 5 out of 5
following a purchase from 20/12/2023
Very pretty rings, I'm delighted.
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Brigitte P.
Rating: 5 out of 5
following a purchase from 19/12/2023
Perfect. This ring is as pictured. Fast delivery.
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Catherine L.
Rating: 5 out of 5
following a purchase from 19/12/2023
I love my fish ring 🐟 and I received it very quickly!!!
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Lilly B.
Rating: 5 out of 5
following a purchase from 19/12/2023
Super happy with my purchase!!!
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Elodie A.
Rating: 5 out of 5
following a purchase from 14/12/2023
Very good experience. I recommend it!
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Marie C.
Rating: 5 out of 5
following a purchase from 17/12/2023
The rings are really as presented and correspond to the photos on the site. Shipping is very fast, even during the holiday season. The quality is there. I'd recommend again!
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yvette C.
Rating: 5 out of 5
following a purchase from 19/12/2023
Fast delivery and product conforms to my order. Thank you
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Carole B.
Rating: 3 out of 5
following a purchase from 19/12/2023
Very good quality and competitive price.
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Julien C.
Rating: 5 out of 5
following a purchase from 19/12/2023
I quickly received my order. Following an error on my part regarding the size of the bracelet, I contacted Itsara to make an exchange, who quickly took my request into account and proposed various options to resolve the problem. The team is attentive, responsive and concerned about customer satisfaction.
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Response from Itsara
Thank you very much Julien for this nice feedback :)
Looking forward to seeing you on Itsara!
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Pascale D.
Rating: 5 out of 5
following a purchase from 10/12/2023
Superb jewelry. Very quick and careful delivery. Very serious site !!! I order from Itsara with my eyes closed.
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Emmanuelle C.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very beautiful earrings Fast and careful delivery I recommend
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Stéphanie G.
Rating: 5 out of 5
following a purchase from 14/12/2023
This is the second time I've ordered from your site and I love it. Great quality, original jewelry. Fast shipping in "natural" and ethical pouches! I recommend and will recommend!
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Madeleine D.
Rating: 5 out of 5
following a purchase from 18/12/2023
Super beautiful jewelry very fast delivery
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