Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 4 and 5 stars

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Caroline S.
Rating: 5 out of 5
following a purchase from 04/08/2025
Very satisfied with my first order. The support was perfect, processing and delivery were fast. Positive and constructive interactions. Thank you!
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Jerome E.
Rating: 5 out of 5
following a purchase from 04/08/2025
Superb jewelry, very stylish packaging. Very satisfied with my order!
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CELINE G.
Rating: 5 out of 5
following a purchase from 03/08/2025
Very satisfied with my ring, it is magnificent. Fast shipping of the package, received in 3 days. Moreover, they respond quickly to emails. You can order without worry.
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Aude K.
Rating: 5 out of 5
following a purchase from 04/08/2025
Order received very quickly. The ring is as described in the photo, even prettier in real life! Unfortunately, it was too big but the customer service was exemplary: a new ring received in less than 5 days. Thank you very much for the listening and consideration. Really top service. This is not my first order and certainly not the last!
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Mylene L.
Rating: 5 out of 5
following a purchase from 04/08/2025
Sublime bracelets and very pleasant to be able to choose my size without it moving on the wrist.
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Christine M.
Rating: 5 out of 5
following a purchase from 03/08/2025
Perfect order. Conforms to the description and my expectations. Fast and careful shipping. Thank you, Itsara.
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Yannick S.
Rating: 5 out of 5
following a purchase from 03/08/2025
Very happy with my purchase... a beautiful and very original ring... nice silver, quick shipping in a pretty box... kudos to the artisans... I think I will reorder because I saw many beautiful things on the site... very reasonable prices... nothing to say.
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Marlene D.
Rating: 5 out of 5
following a purchase from 08/08/2025
Très satisfaite du bracelet et du délai rapide de la livraison
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Benoit R.
Rating: 5 out of 5
following a purchase from 03/08/2025
Everything is very good. The item, the deadline, the size, and the price.
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Pascale P.
Rating: 5 out of 5
following a purchase from 03/08/2025
Magnificent ring, beautiful quality... Deadline respected, What else?
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VALERIE T.
Rating: 5 out of 5
following a purchase from 03/08/2025
Great jewelry that doesn't wear out over time.
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Jean François M.
Rating: 5 out of 5
following a purchase from 27/07/2025
Very beautiful jewelry. Good reception. Admirable responsiveness. A site to be favored.
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Boulfroy F.
Rating: 4 out of 5
following a purchase from 01/08/2025
Hello, very nice bracelet but the clasp doesn't hold very well. I hesitate to wear it unlike the others already purchased. Too bad.
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Christophe V.
Rating: 5 out of 5
following a purchase from 01/08/2025
After several years and orders with ITSARA, I am really delighted with all the jewelry received. The quality is great, the packaging is very neat. Sometimes the delivery is a bit long but I think it's independent of their will. Superb box in every way, thank you very much.
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CHRISTINE G.
Rating: 5 out of 5
following a purchase from 01/08/2025
Very pretty ring, fits well.
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Alain F.
Rating: 5 out of 5
following a purchase from 31/07/2025
Perfect, delivery on time.
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Dominique R.
Rating: 5 out of 5
following a purchase from 31/07/2025
I had ordered the wrong size (a ring), after contacting by email, the team was VERY responsive. The product arrived as described, and in an surprisingly short time! You can order with confidence.
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R. B.
Rating: 5 out of 5
following a purchase from 31/07/2025
Very satisfied with my order. Thank you for the little free ring sizer, it's practical. I recommend this site.
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Magali V.
Rating: 5 out of 5
following a purchase from 31/07/2025
Quality jewelry. The packaging in papyrus boxes is really very original. A customer service that is attentive and listening. They reached out to me because they thought I had made a mistake with a jewelry size in my order. I recommend it with my eyes closed.
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catherine V.
Rating: 5 out of 5
following a purchase from 30/07/2025
fast shipping Beautiful silver ring Nothing to say
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Pablo B.
Rating: 5 out of 5
following a purchase from 29/07/2025
Quality jewelry, careful shipping and top customer experience!
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Emmanuelle P.
Rating: 5 out of 5
following a purchase from 28/07/2025
Perfect, as every time
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Alice C.
Rating: 5 out of 5
following a purchase from 29/07/2025
Perfect! Magnificent jewelry and top-notch customer service! Thank you
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patrick B.
Rating: 5 out of 5
following a purchase from 28/07/2025
a bracelet that matches the photos. Wise advice, and a charming and professional phone call. For all this, thank you
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jacques R.
Rating: 4 out of 5
following a purchase from 28/07/2025
very good
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Martine D.
Rating: 5 out of 5
following a purchase from 28/07/2025
Well-presented jewel, order arrived on time, very satisfied with the ring
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Chantal D.
Rating: 5 out of 5
following a purchase from 27/07/2025
perfect
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Didier M.
Rating: 5 out of 5
following a purchase from 24/07/2025
super quality (jewelry and service)
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Estelle L.
Rating: 5 out of 5
following a purchase from 26/07/2025
Very good communication, fast shipping. The packaging is true to the brand's image and values. The silver ring is very beautiful. I am delighted with my first order.
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Response from Itsara
Hello Estelle,

Thank you for your feedback
We are glad that you like your ring and that our services have satisfied you.

Looking forward to seeing you on Itsara,
Dolma, Itsara
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Patrizia B.
Rating: 5 out of 5
following a purchase from 26/07/2025
Hello the earrings are very beautiful. I am very happy with them. Best regards
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Response from Itsara
Hello Patrizia,

Thank you for your feedback.
We are glad that you like the earrings

Looking forward to seeing you on Itsara,
Dolma, Itsara
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Florence M.
Rating: 4 out of 5
following a purchase from 26/07/2025
Beautiful earrings (smaller than I thought) Very nice quality it was a gift that pleased. I will definitely recommend
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Response from Itsara
Hello Florence,

Thank you for your feedback.
We are delighted to hear that the earrings pleased the person they were intended for.

Looking forward to seeing you again soon on our site!
Dolma, Itsara
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jp A.
Rating: 5 out of 5
following a purchase from 25/07/2025
N/A
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nathalie B.
Rating: 5 out of 5
following a purchase from 24/07/2025
Very good experience, attentive and very responsive customer service + modest prices and quality as expected.
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Response from Itsara
Hello Nathalie,

Thank you for your feedback.
We are glad that your order went well

Looking forward to seeing you again on our site
Dolma, Itsara
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Mireille C.
Rating: 5 out of 5
following a purchase from 25/07/2025
I love your jewelry. Very good finish and quality
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Response from Itsara
Hello Mireille,

We are delighted to hear that you like the jewelry.

See you soon on Itsara
Dolma, Itsara
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Katia P.
Rating: 5 out of 5
following a purchase from 24/07/2025
Very serious, I recommend
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Lara B.
Rating: 5 out of 5
following a purchase from 24/07/2025
Very good quality! Very beautiful jewelry!
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Alexandra M.
Rating: 5 out of 5
following a purchase from 24/07/2025
Super
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IANINA C.
Rating: 5 out of 5
following a purchase from 22/07/2025
The company Itsara really needs to change the photographer responsible for its online catalogs! The jewelry is 100 times better than in the photo! I love it!
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Helene M.
Rating: 5 out of 5
following a purchase from 23/07/2025
I love your products and your customer service should be an example for all other companies
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Response from Itsara
Hello Hélène,

Thank you for your message.

We are delighted that you like our creations and touched that our customer service is, in your eyes, an example to follow.

Looking forward to seeing you on Itsara,
Dolma, Itsara
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Mary B.
Rating: 5 out of 5
following a purchase from 23/07/2025
Perfect. Fast delivery. As described
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