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M
Rating: 5 out of 5
Order received quickly, in very good condition. The box and pouches that contain the jewelry protect them well.
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
Summary of reviews
Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
Reviews 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Beautiful jewelry, fast delivery
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V
Rating: 4 out of 5
Very good
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C
Rating: 5 out of 5
Very beautiful jewelry!
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C
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Order arrived quickly and corresponds to the photos
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B
Rating: 5 out of 5
VERY EFFICIENT, BEAUTIFUL PRODUCT
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E
Rating: 5 out of 5
Superb jewelry, I highly recommend!
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C
Rating: 5 out of 5
The rings received are really beautiful, the right size, of good quality, I am super happy, I love them. I received my order just 3 days later, wow!!!!
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S
Rating: 5 out of 5
Very good advice, quality jewelry, and very careful shipping.
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L
Rating: 4 out of 5
2 : Hello, I placed an order on this site unfortunately it did not meet my expectations, excellent customer service I recommend. I do not give 5 stars because I find that in the photos, the color of the jewelry seems to be more shiny silver than pure for some pieces. A point to improve. Thank you
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Response from Itsara
3 : Hello Lucas,
Thank you for your comment 😊
We are sorry to hear that the jewelry did not quite meet your expectations, but we are glad that you appreciated the responsiveness of our customer service.
We do our best to accurately reflect the actual shade of solid silver, but there can indeed be slight differences due to lighting, polishing, or the screen used.
Best regards,
Itsara Dolma
Thank you for your comment 😊
We are sorry to hear that the jewelry did not quite meet your expectations, but we are glad that you appreciated the responsiveness of our customer service.
We do our best to accurately reflect the actual shade of solid silver, but there can indeed be slight differences due to lighting, polishing, or the screen used.
Best regards,
Itsara Dolma
A
Rating: 5 out of 5
Delighted!
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S
Rating: 5 out of 5
Fast and conforms to the description on the site. Very satisfied with the product.
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J
Rating: 5 out of 5
Excellent site with very original jewelry. I highly recommend.
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V
Rating: 5 out of 5
Ring conforms to the photos, fast delivery, perfect, I recommend this site
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M
Rating: 5 out of 5
Very beautiful ring: conforms to what I expected
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F
Rating: 5 out of 5
Very pretty and original jewelry
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C
Rating: 5 out of 5
Hello, I have received my silver bracelet, with the right size, thank you
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V
Rating: 5 out of 5
Magnificent, I am very happy, very beautiful jewelry, I will buy again without hesitation, thank you
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C
Rating: 5 out of 5
Hello, Thank you for your responsiveness, very beautiful quality jewelry. Eco-friendly and original packaging, I appreciate it! Perfect and see you soon for another order. Best regards, Corinne
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Response from Itsara
Hello Corinne, Thank you for your feedback and we are delighted that you like the jewelry and that you appreciated our eco-friendly packaging 😊 We look forward to seeing you again on our site! Best regards, Itsara Dolma
L
Rating: 5 out of 5
Magnificent ring, I am delighted
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C
Rating: 5 out of 5
Delighted with my ring, magnificent! Arrived in 3 days!
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F
Rating: 5 out of 5
Very beautiful jewelry
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A
Rating: 5 out of 5
Pretty loops. A rubber tip provided to avoid losing them would be a good idea.
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Response from Itsara
Hello Anne-Marie,
Thank you for your comment.
The rubber tips (stoppers) are provided depending on the type of hook and the size of the earring posts. For the Ethnic Earrings model No. 22, they are not included: the post is particularly thick, and using a stopper could deform the loop when putting it on.
Feel free to contact us if you have any other questions.
Best regards,
Itsara Dolma
Thank you for your comment.
The rubber tips (stoppers) are provided depending on the type of hook and the size of the earring posts. For the Ethnic Earrings model No. 22, they are not included: the post is particularly thick, and using a stopper could deform the loop when putting it on.
Feel free to contact us if you have any other questions.
Best regards,
Itsara Dolma
L
Rating: 5 out of 5
2: Very satisfied with the product, however, the post office made me go twice to pick up my package which was supposedly arrived and despite their SMS was not at the post office but stuck at the sorting center for 5 days!
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Response from Itsara
3: Hello Lydie,
Thank you for your comment, we are delighted that you like the jewelry 😊.
We are, however, truly sorry for the complications encountered with La Poste. Unfortunately, once the package is shipped, we remain dependent on their timelines and tracking information.
Thank you again for your patience and trust.
We look forward to seeing you again on our site!
Best regards,
Itsara Dolma
Thank you for your comment, we are delighted that you like the jewelry 😊.
We are, however, truly sorry for the complications encountered with La Poste. Unfortunately, once the package is shipped, we remain dependent on their timelines and tracking information.
Thank you again for your patience and trust.
We look forward to seeing you again on our site!
Best regards,
Itsara Dolma
B
Rating: 5 out of 5
I love your jewelry
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A
Rating: 5 out of 5
The ring is beautiful and of very good quality. The package was sent quickly and very carefully packaged.
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B
Rating: 5 out of 5
Perfect
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K
Rating: 5 out of 5
Very beautiful jewelry of great quality, and a very pleasant site to visit, I highly recommend
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B
Rating: 5 out of 5
Very pretty jewelry, eco-friendly packaging, delivery on time
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M
Rating: 5 out of 5
Fast and careful delivery. Beautiful jewelry as usual!
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M
Rating: 5 out of 5
beautiful jewel
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M
Rating: 5 out of 5
Excellent purchase. I highly recommend
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L
Rating: 5 out of 5
Very satisfied with the 2 rings I bought. Fast delivery and exchange on whatsap very kind I highly recommend
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C
Rating: 5 out of 5
It's perfect. The speed of reception, the size, the jewel itself. Everything is perfect.
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F
Rating: 5 out of 5
Delivery and packaging are always top-notch. The jewels are of very good quality and are renewed regularly.
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T
Rating: 5 out of 5
delivery conforms to the order, deadlines respected the gift (earrings) was very appreciated!!! i recommend
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N
Rating: 5 out of 5
This ring meets my expectations. It is very pretty.
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T
Rating: 5 out of 5
The jewels are original and of high quality.
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C
Rating: 5 out of 5
Very good not disappointed
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