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V
Rating: 5 out of 5
Gorgeous jewelry, shipping on time and advice on the phone for bracelet size! The gift package is also beautiful! 100% satisfied
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
Summary of reviews
Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
Reviews 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Top team! Very good quality jewelry
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E
Rating: 5 out of 5
Very beautiful jewel ideal for a Valentine's Day gift that I actively recommend.
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A
Rating: 5 out of 5
Beautiful, original jewelry. Will recommend.
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P
Rating: 5 out of 5
Perfect
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M
Rating: 4 out of 5
Beautiful jewelry, especially for people who don't have standard sizes. What's more, very good pre-sales and after-sales service to make sure the rings are the right size. The smallest negative point is the search and navigation on the site, which could be improved.
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Response from Itsara
Hello Martine,
We're delighted that you enjoyed your first orders. We're doing more and more to offer our customers non-standard sizes, as we know they're hard to find. On the other hand, since pure silver is more malleable, we can't offer them for all our jewelry, which would be too soft and therefore too easy to deform. We're also working on improving the site and hope to have it running more smoothly in the near future. We look forward to seeing you again. Joanna
We're delighted that you enjoyed your first orders. We're doing more and more to offer our customers non-standard sizes, as we know they're hard to find. On the other hand, since pure silver is more malleable, we can't offer them for all our jewelry, which would be too soft and therefore too easy to deform. We're also working on improving the site and hope to have it running more smoothly in the near future. We look forward to seeing you again. Joanna
C
Rating: 4 out of 5
👍
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N
Rating: 5 out of 5
Very beautiful jewelry and despite a return everything went very well, I will order again!
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I
Rating: 5 out of 5
Very beautiful and original bracelet
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C
Rating: 5 out of 5
Very satisfied Quality jewelry
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M
Rating: 5 out of 5
Beautiful jewelry. I bought 2 contemporary rings in a short time and I'm delighted. The quality is there.
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E
Rating: 5 out of 5
Very satisfied with Itsara! I ordered several times and nothing to say 👍 the jewels are exactly what I expected and the quality is there 🙏
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S
Rating: 5 out of 5
Quality products and personalized service Thank you, everything is perfect.
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J
Rating: 5 out of 5
Beautiful jewelry,
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P
Rating: 5 out of 5
Very happy with my order, I love my new ring
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C
Rating: 5 out of 5
Speed, efficiency, perfectly packaged products, I highly recommend this site for the beauty and quality of their jewelry.
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C
Rating: 5 out of 5
very nice jewels
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E
Rating: 5 out of 5
Always so superb!
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S
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
a little disappointed the big ring doesn't really fit me...too bad
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Response from Itsara
Hello Nicole,
I'm sorry to hear that the ring doesn't suit you 😔
Did you know that you can request an exchange on our website?
Just go to the following link:
https://itsara.net/pages/demande-de-retour
Don't hesitate to come back to us if necessary,
Have a nice day,
Anaïs
I'm sorry to hear that the ring doesn't suit you 😔
Did you know that you can request an exchange on our website?
Just go to the following link:
https://itsara.net/pages/demande-de-retour
Don't hesitate to come back to us if necessary,
Have a nice day,
Anaïs
L
Rating: 5 out of 5
Perfect! Fast delivery. Beautiful jewelry. Packaging nothing to complain about. I will gladly recommend.
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Response from Itsara
Thank you very much Laurence 😊
D
Rating: 5 out of 5
Quality products
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P
Rating: 5 out of 5
Beautifully manufactured products. Wide selection.
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M
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
I'm thrilled!! beautiful jewels received quickly in a pretty box + pretty individual packaging inside!
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Response from Itsara
Thank you very much Brigitte 🥰
G
Rating: 4 out of 5
The photos are exactly like the real thing... I am very happy with my purchase... You sell a product that I love... Bravo to the artisans.
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Response from Itsara
Thank you so much Gloria for your great feedback, it means a lot to us 🥰 We'll pass the message on to our artisans ❤️
F
Rating: 5 out of 5
Super quality very good
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L
Rating: 5 out of 5
Everything is perfect!
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S
Rating: 5 out of 5
I like the quality of the products, the speed of delivery and the careful packaging.
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Response from Itsara
Thank you very much Stéphanie 😊
M
Rating: 5 out of 5
I thank Vanessa for her kindness. Ladies, don't hesitate to buy. Superb jewelry!
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Response from Itsara
Thank you so much Marie for this lovely feedback 😊 I'll pass the message on to Vanessa, she'll be delighted ❤️
M
Rating: 5 out of 5
Nice ring. Fast shipping
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M
Rating: 5 out of 5
very satisfied, bought several times
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N
Rating: 5 out of 5
Fast delivery and always beautifully packaged.
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S
Rating: 5 out of 5
Super jewels I will recommend
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S
Rating: 5 out of 5
I only buy my rings from Itsara,
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E
Rating: 4 out of 5
Jewel conforms to my expectations, very fast delivery, perfect, nothing to say.
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P
Rating: 5 out of 5
Always very happy!
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A
Rating: 4 out of 5
Baguier not received but sent following my request. I was unable to take advantage of the sale prices because of this error. And contrary to the return email, I did not receive a Valentine's Day coupon. So disappointed ... Yet I love the jewelry I received ...
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Response from Itsara
Hello,
I'm sorry that we forgot to include the baguier with your order, and that you were unable to order during the sales period... For the promo code, did you check your spam or the "promotion" category of your mailbox?
Just in case, I'll send it back to you, it's valid until the 18th.
Have a nice day,
Anaïs
I'm sorry that we forgot to include the baguier with your order, and that you were unable to order during the sales period... For the promo code, did you check your spam or the "promotion" category of your mailbox?
Just in case, I'll send it back to you, it's valid until the 18th.
Have a nice day,
Anaïs
M
Rating: 5 out of 5
Very satisfied with my purchase. Good quality
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J
Rating: 5 out of 5
Super pro, great responsiveness, fast shipping, super quality ring completely in line with the images on the site, I recommend without hesitation,
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Response from Itsara
Many thanks Julie for your great feedback ❤️