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L
Rating: 4 out of 5
The bracelet is nice but the closing mechanism is not very suitable, either it falls because it widens or it is harder to grip if I tighten it. The custom support is very supporting.
Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
Summary of reviews
Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
4 star reviews
Reset filtersJ
Rating: 4 out of 5
Product conforms to description and photos. Delivery time a little long but shipment very careful, well protected, and good communication with the site.
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C
Rating: 4 out of 5
Very good
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S
Rating: 4 out of 5
Very responsive Professional Fast delivery Beautiful products
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C
Rating: 4 out of 5
Very satisfied, beautiful earrings
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H
Rating: 4 out of 5
The jewels are quality and so is the team
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J
Rating: 4 out of 5
Beautiful jewels
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V
Rating: 4 out of 5
Very good quality
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C
Rating: 4 out of 5
Beautiful jewelry! Affordable and high quality!
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M
Rating: 4 out of 5
Beautiful bracelets... I hope the rubber bands will be strong... I take good care of them...
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C
Rating: 4 out of 5
2 rings ordered on this site, completely conform to the models, correct prices and received in a very short time. Trustworthy site
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F
Rating: 4 out of 5
I ordered a ring and received it quite quickly. I am satisfied with it.
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S
Rating: 4 out of 5
A little lack of finish, scratches, crushing, in short, you can tell it's handmade.
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Response from Itsara
Hello Sandrine,
Thank you for your comment.
Indeed, it sometimes happens that our jewelry has small imperfections due to the fact that it is handcrafted. Please do not hesitate to come back to us if this is too disturbing.
Sincerely
ITSARA Vanessa
Thank you for your comment.
Indeed, it sometimes happens that our jewelry has small imperfections due to the fact that it is handcrafted. Please do not hesitate to come back to us if this is too disturbing.
Sincerely
ITSARA Vanessa
C
Rating: 4 out of 5
Very beautiful jewels, fast delivery but the soldering on some of them doesn't hold well - I've already broken 3 of them. I should have returned them but my work prevents me from doing so.
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Response from Itsara
Hello Christine,
We hope that our proposal by e-mail will suit you.
Sincerely
ITSARA Vanessa
We hope that our proposal by e-mail will suit you.
Sincerely
ITSARA Vanessa
C
Rating: 4 out of 5
Beautiful jewelry. Personalized advice after orders, before shipping and receiving, if necessary.
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E
Rating: 4 out of 5
The free offer on the ring is very welcome, as it's difficult to choose the right size for your finger as you get older. Now all you have to do is choose the ring.
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I
Rating: 4 out of 5
Very good good products I am very satisfied
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A
Rating: 4 out of 5
The jewels correspond to my expectations and are very beautiful. However I regret the absence of hallmarks when they are given as being silver?
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Response from Itsara
Hello Anne,
All our jewels are hallmarked, except for very small pieces, such as your spiral earrings 12, as this would damage the jewel. It's true that the hallmark is very discreet and is generally located inside our jewelry.
Please do not hesitate to contact us if necessary.
Looking forward to seeing you on Itsara
Joanna
All our jewels are hallmarked, except for very small pieces, such as your spiral earrings 12, as this would damage the jewel. It's true that the hallmark is very discreet and is generally located inside our jewelry.
Please do not hesitate to contact us if necessary.
Looking forward to seeing you on Itsara
Joanna
V
Rating: 4 out of 5
Nice products, we'll see over time if the quality is good.
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H
Rating: 4 out of 5
Beautiful, high-quality jewelry. And quality service, especially in terms of contact, which is warm and friendly.
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M
Rating: 4 out of 5
I am very happy with my purchases from itsara not disappointed at all
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V
Rating: 4 out of 5
Very good quality and very good contact by e-mail and telephone Fast delivery
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R
Rating: 4 out of 5
I am very satisfied with the attention you give to your customers.
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L
Rating: 4 out of 5
Beautiful jewels
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M
Rating: 4 out of 5
Very satisfactory transaction. Fast delivery, item conforms to description, correct price. I hope the recipient will like it.
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M
Rating: 4 out of 5
Beautiful, wearable jewelry
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E
Rating: 4 out of 5
Super fast delivery and beautiful jewels
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F
Rating: 4 out of 5
Beautiful, original jewelry.
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E
Rating: 4 out of 5
Beautiful jewelry. The craftsmanship is truly refined.
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C
Rating: 4 out of 5
No surprises, the jewels correspond well to the photos. Careful packaging, fast shipping. I'm very satisfied. The only drawback is the finger ring, which is too light.
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Response from Itsara
Hello Christine, thank you very much :)
For the ring band, the important thing is to have the tongue positioned correctly towards the thumb, and to tighten it in the same way as you like to wear your rings.
For the ring band, the important thing is to have the tongue positioned correctly towards the thumb, and to tighten it in the same way as you like to wear your rings.
P
Rating: 4 out of 5
Top jewelry
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D
Rating: 4 out of 5
jewelry I'm looking for
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R
Rating: 4 out of 5
Very satisfied with Itsara services
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N
Rating: 4 out of 5
Nice work. Excellent value for money.
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D
Rating: 4 out of 5
I'm only giving them 4* despite the quality of these rings - but all 3 are too big! In fact, you'll have to wear them on another finger or find reducers - even though we'd taken the correct sizes with the ring set we'd ordered from you! We don't understand ... maybe you sent us other sizes you had in stock? We'd love to know!
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Response from Itsara
Hello Yvette,
As I explained to you during our telephone conversation, if we don't have your size in stock we prefer to call our customers to find a solution together. The ring gauge is very practical, but it's true that the numbers are small and sometimes misinterpreted. I hope that after my call you were able to adjust your rings to your liking. Don't hesitate to come back to us if you need an exchange. Have a nice day.
Joanna
As I explained to you during our telephone conversation, if we don't have your size in stock we prefer to call our customers to find a solution together. The ring gauge is very practical, but it's true that the numbers are small and sometimes misinterpreted. I hope that after my call you were able to adjust your rings to your liking. Don't hesitate to come back to us if you need an exchange. Have a nice day.
Joanna
H
Rating: 4 out of 5
Super
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C
Rating: 4 out of 5
Delighted with my beautiful rings, identical to the photo and quickly delivered.
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F
Rating: 4 out of 5
for my first order I am very satisfied, it is likely that I will return to you for other purchases I love too much silver jewelry
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Response from Itsara
Hello Françoise,
We are delighted to have been able to satisfy your first order.
See you soon on Itsara. Have a nice day.
Joanna
We are delighted to have been able to satisfy your first order.
See you soon on Itsara. Have a nice day.
Joanna
K
Rating: 4 out of 5
Very nice jewels, order received in 3 days
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G
Rating: 4 out of 5
Received ring very quickly (within 2 days). Unfortunately ring size not available. Waiting for alert message.
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