Customer reviews of Itsara

9,8 /10

Based on 9 272 published reviews

5 8 572 92% 4 556 6% 3 76 1% 2 34 0% 1 34 0%

Summary of reviews

Itsara consistently delivers with fast shipping and careful packaging, ensuring jewelry arrives promptly and in attractive presentation. Customers highlight clear, accurate sizing guidance and attentive follow-up from the team, including personalized advice that helps prevent sizing mistakes and enhances confidence in purchases. The product quality and design receive strong praise, with many noting delicate, refined pieces, sturdy construction, and a satisfying overall experience supported by reliable delivery. Repeated mentions of helpful service, beautiful finishes, and consistent alignment with product photos reinforce a positive, dependable shopping reputation.

4 star reviews

Reset filters

Delphine B.

Published on 23/12/2023 à 17h34 following a purchase from 06/12/2023

Ring as described Nice packaging and the ring seal is top notch.

Translated reviews

Karine P.

Published on 23/12/2023 à 14h13 following a purchase from 08/12/2023

Hello I have not received

Translated reviews

Response from Itsara Published on 17/01/2024

Hello Karine, I see on your order history that we have returned your order.
Did you receive it?

Brigitte B.

Published on 23/12/2023 à 12h55 following a purchase from 08/12/2023

Not disappointed, the product corresponds to what is proposed. Nothing to say about the delivery. Super

Translated reviews

Mariechristine S.

Published on 20/12/2023 à 07h59 following a purchase from 01/12/2023

Consistently perfect service and quality, resulting in customer loyalty.

Translated reviews

Jacqueline B.

Published on 16/12/2023 à 17h50 following a purchase from 01/12/2023

Satisfied with the jewelry, the speed of delivery and the follow-up by the staff.

Translated reviews

Valrie T.

Published on 11/12/2023 à 15h42 following a purchase from 26/11/2023

Very beautiful jewelry with quality after-sales service with very friendly and competent people

Translated reviews

Dominique N.

Published on 10/12/2023 à 16h04 following a purchase from 25/11/2023

product conforms to the description and presentation photos.

Translated reviews

Mariefrance L.

Published on 10/12/2023 à 11h47 following a purchase from 23/11/2023

Good quality site

Translated reviews

Nanou R.

Published on 09/12/2023 à 19h58 following a purchase from 24/11/2023

Earrings conform to the photo and very pretty Correct price Fast delivery I advise

Translated reviews

Eric B.

Published on 08/12/2023 à 16h47 following a purchase from 22/11/2023

Fast delivery very well packaged I recommend your site thank you

Translated reviews

Myriam M.

Published on 06/12/2023 à 11h14 following a purchase from 20/11/2023

The jewels are beautiful and of good quality. Too bad the price is too high to treat yourself more often.

Translated reviews

Claire J.

Published on 05/12/2023 à 16h14 following a purchase from 20/11/2023

Original ring. For me, however, it's a little too wide on the phalanx. Always happy and interested in the beautiful jewelry offered by ITSARA.

Translated reviews

Brigitte P.

Published on 04/12/2023 à 14h12 following a purchase from 19/11/2023

When a customer asks you to deliver to a parcel post, there's a reason. My hours don't allow me to go to the post office.

Translated reviews

Response from Itsara Published on 20/12/2023

Hello Brigitte,
Shipping labels are generated according to the customer's choice, which is made after payment. It's not our choice.
So we had no way of knowing that you didn't want to be delivered to a post office, we're sorry.

Therese D.

Published on 29/11/2023 à 10h29 following a purchase from 14/11/2023

I'm satisfied with my bracelet, now I just have to make sure my daughter-in-law likes it, as it's intended for her. After contacting you by phone for a possible return after 01/12, I've noticed that you're very attentive and understanding. Thank you

Translated reviews

Response from Itsara Published on 20/12/2023

Hello Therese,
We hope she likes it and that it fits 🥰

Valerie D.

Published on 26/11/2023 à 17h05 following a purchase from 11/11/2023

Very satisfied

Translated reviews

Anne C.

Published on 24/11/2023 à 13h46 following a purchase from 09/11/2023

Bracelet meets my expectations

Translated reviews

Mariehlne F.

Published on 23/11/2023 à 10h47 following a purchase from 08/11/2023

What interests me about you is that you make large sizes for rings.

Translated reviews

Response from Itsara Published on 24/11/2023

And we're not stopping just yet :)

See you soon,
Anaïs

Catherine H.

Published on 19/11/2023 à 20h33 following a purchase from 04/11/2023

Very satisfied with my latest purchase!

Translated reviews

Jol L.

Published on 16/11/2023 à 09h19 following a purchase from 31/10/2023

Satisfied by my purchase which is a quality jewel

Translated reviews

Evelyne B.

Published on 15/11/2023 à 11h03 following a purchase from 28/10/2023

Beautiful jewelry!!!

Translated reviews

Julien R.

Published on 14/11/2023 à 16h18 following a purchase from 30/10/2023

The jewel arrived on schedule. The bracelet is very beautiful and exactly what I wanted. However, I don't like your boxes.

Translated reviews

Response from Itsara Published on 24/11/2023

Hello Julien,

Thank you very much for your compliments :)
As for our boxes, we're sorry you didn't like them :(
We're very proud of them, though, as they're made from mulberry bark, which is shed and reformed naturally.
Well, we can't please in every respect, but the main thing is that you liked the bracelet :)

We look forward to seeing you on Itsara,

Anaïs

Christelle L.

Published on 02/11/2023 à 07h44 following a purchase from 17/10/2023

perfect!

Translated reviews

Rebecca C.

Published on 28/10/2023 à 14h41 following a purchase from 13/10/2023

Very nice products, good quality and great packaging with lots of care!

Translated reviews

Rachelle C.

Published on 17/10/2023 à 15h33 following a purchase from 02/10/2023

Beautiful bracelet, as I expected. Fast delivery. The option of paying in 3 instalments free of charge is very nice. I recommend

Translated reviews

Marie Jose C.

Published on 15/10/2023 à 10h30 following a purchase from 19/09/2023

Beautiful, authentic jewelry Reliable after-sales service

Translated reviews

Corinne L.

Published on 14/10/2023 à 12h13 following a purchase from 29/09/2023

Very good quality and original jewelry. Totally satisfied with my order

Translated reviews

Klaus G.

Published on 10/10/2023 à 02h51 following a purchase from 24/09/2023

Perfect

Translated reviews

Nicole B.

Published on 02/10/2023 à 09h09 following a purchase from 16/09/2023

Very serious site. Top staff. I recommend this site it is satisfied or refunded. So very securisant

Translated reviews

Laurence G.

Published on 30/09/2023 à 17h34 following a purchase from 15/09/2023

Very good site and jewels as described

Translated reviews

Catherine A.

Published on 28/09/2023 à 06h30 following a purchase from 12/09/2023

I am delighted with my purchases. I just have a little problem with my ring that I tighten regularly and I'm afraid of losing it.

Translated reviews

Elisabeth D.

Published on 27/09/2023 à 12h44 following a purchase from 12/09/2023

Bracelet meets my expectations, corresponds exactly to the design, very pretty, fast delivery and beautifully packaged.

Translated reviews

Marie B.

Published on 18/09/2023 à 17h36 following a purchase from 03/09/2023

The rings on the earrings are not thin enough for my taste. This causes a little discomfort at the end of the day.

Translated reviews

Marilyn C.

Published on 05/09/2023 à 02h27 following a purchase from 20/08/2023

Beautiful steel jewelry Perfectly matches the description Fast delivery as advertised

Translated reviews

Response from Itsara Published on 08/09/2023

Hello Marilyn, and thank you for your kind compliments :)
However, our jewelry is made of sterling silver, not steel.

Aline C.

Published on 04/09/2023 à 11h34 following a purchase from 19/08/2023

Beautiful jewelry. I ordered one more strand and it's perfect. I didn't find the clasp difficult to use. Aline

Translated reviews

Valerie D.

Published on 03/09/2023 à 06h18 following a purchase from 14/08/2023

very satisfied with my order

Translated reviews

Monique B.

Published on 02/09/2023 à 17h49 following a purchase from 18/08/2023

very happy with my quick purchase, well packaged

Translated reviews

Sylvie T.

Published on 29/08/2023 à 07h40 following a purchase from 09/08/2023

the ring is just like the photo, arrived quickly, in a pretty case. very happy! i'll be back!

Translated reviews

Laura C.

Published on 28/08/2023 à 08h43 following a purchase from 12/08/2023

Very good

Translated reviews

Evelaure R.

Published on 21/08/2023 à 08h47 following a purchase from 05/08/2023

Very good

Translated reviews

Julie A.

Published on 13/08/2023 à 07h46 following a purchase from 28/07/2023

Good, beautiful, high-quality products. However, I am disappointed with the new shipping methods. What's more, my last parcel was rerouted by the post office and was not at the agreed collection point! The times of this collection point did not correspond to my working hours so I had to ask to leave earlier and I lost time!

Translated reviews

Response from Itsara Published on 25/08/2023

Hello Julie,
We're very sorry about this mishap. We regularly battle with the post office and even more so in the summer with the replacement letter carriers who do whatever they want. As far as shipping is concerned, we had offered home delivery to our customers for a few months, but we've gone back on our rates, as we did for your January order.
Don't hesitate to contact us if you encounter any further problems, we're here to help.
We look forward to seeing you on Itsara :)