Customer reviews of Itsara

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Sverine D.

Rating: 4 out of 5

Published on 15/07/2023 à 05h06 following a purchase from 29/06/2023

Perfect. Jewelry in accordance with the photos and my expectations.

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Sandrine C.

Rating: 4 out of 5

Published on 13/07/2023 à 18h37 following a purchase from 28/06/2023

High quality

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Jacqueline B.

Rating: 4 out of 5

Published on 07/07/2023 à 11h50 following a purchase from 22/06/2023

Problem with the rings

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nadine B.

Rating: 4 out of 5

Published on 07/07/2023 à 08h12 following a purchase from 21/06/2023

order received quickly satisfied with my jewelry

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Vianney B.

Rating: 4 out of 5

Published on 03/07/2023 à 18h38 following a purchase from 18/06/2023

I think good quality beautiful appearance see in the long term I think make new purchases Thank you

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STEFANIE M.

Rating: 4 out of 5

Published on 21/06/2023 à 21h20 following a purchase from 06/06/2023

Pretty, good-quality jewelry. The packaging and gift box could do with a little more attention.

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Agnes T.

Rating: 4 out of 5

Published on 21/06/2023 à 11h28 following a purchase from 05/06/2023

Very good quality jewelry, this is the second ring and there will be more.

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Bruno P.

Rating: 4 out of 5

Published on 21/06/2023 à 08h36 following a purchase from 06/06/2023

BEAUTIFUL JEWELS

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Catherine G.

Rating: 4 out of 5

Published on 17/06/2023 à 07h17 following a purchase from 01/06/2023

Very beautiful jewelry, good quality, fast delivery I sincerely recommend. My daughter and I loved it.

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Marie pierre L.

Rating: 4 out of 5

Published on 16/06/2023 à 12h46 following a purchase from 01/06/2023

A little disappointed

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Response from Itsara Published on 18/06/2023

Hello Marie-Pierre,

I'm sorry to hear that you were not completely satisfied with your jewelry.
Please do not hesitate to send us an email at [email protected] to let us know what the problem is, we will do our best to find a solution :)

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Maria helena M.

Rating: 4 out of 5

Published on 15/06/2023 à 15h23 following a purchase from 30/05/2023

Beautiful jewelry and very good quality

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Sylviane F.

Rating: 4 out of 5

Published on 04/06/2023 à 09h18 following a purchase from 17/05/2023

Beautiful quality jewelry sent with care

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Karine G.

Rating: 4 out of 5

Published on 03/06/2023 à 16h59 following a purchase from 19/05/2023

The products are of high quality. Delivery is fast. The packaging is original.

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stephanie M.

Rating: 4 out of 5

Published on 01/06/2023 à 16h28 following a purchase from 17/05/2023

medium bushing finish

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Response from Itsara Published on 02/06/2023

Hello Stéphanie,
I'm sorry to hear that you are not satisfied with your order :(
All our jewelry is entirely handmade, without molds, so some soldering may not be very pretty...
We pay great attention to this kind of detail, but some may unfortunately escape our vigilance :(
Please feel free to send us an e-mail to [email protected], asking for a return slip so that we can exchange your ring if you wish.

Don't hesitate to come back to us,

Very nice day,
Anaïs.

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Julie L.

Rating: 4 out of 5

Published on 29/05/2023 à 18h06 following a purchase from 14/05/2023

Very pretty jewelry. Received quickly in a pretty box. I'm delighted with my purchase!

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Magali C.

Rating: 4 out of 5

Published on 27/05/2023 à 18h29 following a purchase from 12/05/2023

Quick Hard to measure your finger

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Muriel B.

Rating: 4 out of 5

Published on 27/05/2023 à 13h30 following a purchase from 12/05/2023

Nice products, although prices have gone up.

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Celine M.

Rating: 4 out of 5

Published on 27/05/2023 à 08h48 following a purchase from 12/05/2023

Fast delivery, good quality products3

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Coralie F.

Rating: 4 out of 5

Published on 26/05/2023 à 20h28 following a purchase from 10/05/2023

Very happy with these jewels.

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joelle U.

Rating: 4 out of 5

Published on 26/05/2023 à 18h31 following a purchase from 11/05/2023

Very pretty silver ring good return service, free.. no problem like on other sites..order with confidence.... quality matches price

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Patricia C.

Rating: 4 out of 5

Published on 19/05/2023 à 09h42 following a purchase from 04/05/2023

The earrings I ordered arrived on time and were of high quality, my daughter was very happy.

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Sylviane Y.

Rating: 4 out of 5

Published on 16/05/2023 à 10h31 following a purchase from 30/04/2023

To tell you the truth, the ring I've chosen looks sloppy on the joint, it looks like a handmade piece but not very well finished.

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Response from Itsara Published on 21/05/2023

Good evening Sylviane,
It's true that this is craftsmanship, which is why we always check that the welds are not too rough. Your ring must have escaped our attention, and we're very sorry about that.
Please email us at [email protected] and ask for a return slip.
Once again, we're very sorry.

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Rgine G.

Rating: 4 out of 5

Published on 09/05/2023 à 19h51 following a purchase from 24/04/2023

Very nice jewelry (I bought earrings), fast delivery, I'm very happy!

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CECILIA A.

Rating: 4 out of 5

Published on 04/05/2023 à 06h44 following a purchase from 18/04/2023

Very good quality

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Nathalie B.

Rating: 4 out of 5

Published on 20/04/2023 à 12h18 following a purchase from 30/03/2023

Welcome back

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Mireille L.

Rating: 4 out of 5

Published on 20/04/2023 à 10h49 following a purchase from 04/04/2023

Satisfied with delivery time and products

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Carole B.

Rating: 4 out of 5

Published on 19/04/2023 à 17h54 following a purchase from 03/04/2023

Very satisfied from the moment I placed my order to the moment I received it.very nice and original gift box.see you soon.

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Martine L.

Rating: 4 out of 5

Published on 19/04/2023 à 03h39 following a purchase from 03/04/2023

Very satisfied, nice perfumed packaging, the jewels are too beautiful, I will do another order without hesitation. Thank you

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Carine A.

Rating: 4 out of 5

Published on 15/04/2023 à 00h39 following a purchase from 30/03/2023

Excellent service and beautiful jewelry! The only downside was that the ring I received was damaged, but as I was returning it, I decided to keep it.

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Response from Itsara Published on 24/04/2023

Good evening, please email us at [email protected] with a photo of your ring.

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Michelle G.

Rating: 4 out of 5

Published on 14/04/2023 à 12h06 following a purchase from 30/03/2023

I am very happy with my order, for the bracelet, but my 2 rings were a little wide, so I changed the fingers on which they were to be worn. I will see later to buy 2 others ... otherwise they are very good ...

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roberte D.

Rating: 4 out of 5

Published on 14/04/2023 à 08h26 following a purchase from 26/03/2023

Very good products. However, the earrings are a little too heavy to wear, which is a pity, otherwise they are very beautiful.

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Brisset I.

Rating: 4 out of 5

Published on 06/04/2023 à 20h52 following a purchase from 22/03/2023

Very fast shipping, good product, will have in time if the quality is good. The ring is pretty, but I have one regret about the finish: you can see too much of the soldering on the rings. I really like the careful packaging and the little gift box.

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Response from Itsara Published on 14/04/2023

Hello Isabelle

Thank you for your comment, it's absolutely right. The finishes are sometimes visible on thin sections. You have to consider the technical means used in Kway Tom's village. Some craftsmen have more or less technology at their disposal. Polishing is often carried out in bundles of dry bergamot leaves on small pieces such as the ring you bought. This is still beautiful, so we'll leave out any models for which this is not the case.

With pleasure
leonel

Ps: I'll take the liberty of doubling the response to your two reviews.

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Yolande H.

Rating: 4 out of 5

Published on 04/04/2023 à 08h08 following a purchase from 19/03/2023

Fast and as pictured A special wipe to keep the jewel so pretty

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Pascale M.

Rating: 4 out of 5

Published on 01/04/2023 à 11h36 following a purchase from 14/03/2023

Hello, The ring I bought was very nice, but when I wore it, the width was too big. It would be nice if you could specify all the dimensions in the description. Thank you

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Response from Itsara Published on 04/04/2023

Hello Pascale,
Thank you for your feedback :)
The width is specified in the "Details" tab on the product.
Looking forward to seeing you on Itsara :)

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Pascale M.

Rating: 4 out of 5

Published on 01/04/2023 à 11h36 following a purchase from 14/03/2023

Hello, The ring I bought was very nice, but when I wore it, the width was too big. It would be nice if you could specify all the dimensions in the description. Thank you

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Annette J.

Rating: 4 out of 5

Published on 01/04/2023 à 06h41 following a purchase from 17/03/2023

I thought silver was a little brighter

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Response from Itsara Published on 24/04/2023

Good evening, when we prepare the orders, we don't know exactly how the customer prefers his jewelry... Some prefer white and shiny, others more matte and patinated. If you want it to shine a little more, you can clean it with a stainless steel ball and washing-up liquid :)

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Magalie T.

Rating: 4 out of 5

Published on 28/03/2023 à 19h27 following a purchase from 12/03/2023

Very beautiful jewel, and very careful and fast shipping.

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Valrie T.

Rating: 4 out of 5

Published on 24/03/2023 à 18h49 following a purchase from 10/03/2023

Serious site. Quality jewelry. Good customer contact.

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Brigitte G.

Rating: 4 out of 5

Published on 01/03/2023 à 15h39 following a purchase from 14/02/2023

Fast delivery - Quality silver jewelry - I am satisfied with my purchase.

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Nathalie D.

Rating: 4 out of 5

Published on 01/03/2023 à 14h07 following a purchase from 12/02/2023

Hello, Everything is almost perfect! The only small problem is the size of the rigid bracelets... We're asked for our wrist size. Except that if you put the exact size (in this case 17cm for me), the bracelet is very tight when it arrives. I'm sorry I wasn't invited to order with an extra 0.5 or even 1cm.

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