Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

All reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2019
Delivery on time, jewels in the gift bags as requested with the little story of the origin of the jewel.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2019
Very good quality jewelry and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/05/2019
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
Very pretty ring, received quickly in a very pretty box. I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2019
Easy-to-access website and good product presentation
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Very good Phone call to keep me informed of my orders
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/05/2019
very pleasant site very responsive service impeccable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/04/2019
Order delivered quickly, neat packaging, great
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/05/2019
Quality jewelry and attractive delivery within a few days, which is much appreciated.
The jewels are well presented on the site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/05/2019
Perfect and fast delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/05/2019
The jewels are very beautiful and of very good quality. Very serious site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/05/2019
As always, fast delivery, jewelry matching the photos! Good quality and not very expensive!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2019
Very reliable site. Quality products and fast delivery, whether at home or as a gift to a different address. Informed of shipment and arrival. Very happy with the purchase.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/06/2019
Very pleasant and professional contact. Really nice
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/05/2019
I didn't receive the right jewel but customer service was very responsive. This meant that I had to go to the post office to return the item, which meant one less star. But in the end everything worked out. Bad luck for a first order...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Very satisfied with my purchases. Beautiful jewels. Fast delivery, well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/03/2019
High-quality silver jewelry and excellent customer service! I only order my silver jewelry from Itsara! I've never worn such beautiful ones. Thank you, thank you, thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/05/2019
I am very satisfied with the jewels I received and the delivery was fast. I recommend it to my friends and I have other jewels that I like... so soon I will make another order... in conclusion I am very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/05/2019
magnificent model
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/05/2019
A pretty ring at first glance, but you can see some marking flaws between the designs on the ring.
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Response from Itsara
Hello Patricia I don't really know what you mean by "markings"? As everything is handcrafted, defects are possible, or if you don't like something in the ring, you can ask us for an exchange without any problem. Please don't hesitate to contact us Patricia, Best regards Léonel
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/04/2019
Beautiful jewelry, original design, high quality. One drawback: I don't like the black streaks.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/05/2019
careful shipment. nice work
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/03/2019
Perfect at Itsara. Beautiful jewelry too.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 28/04/2019
Disappointed. Used to this seller, I was particularly disappointed by one of the last rings I bought...
Dirty. Tarnished and oxidized. It was a gift for a special occasion. Ruined.
Really disappointed.
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Response from Itsara
Hello Antonin, Our apologies for missing this appointment. Normally we check all parts before dispatch and take great care with our orders. If it's rare, I can see that we missed it this time and I'm all the more sorry as it was a special occasion. We have received the ring back and have cleaned it, hoping it will suit Nathalie, with our apologies once again, Sincerely Leonel Itsara Manager
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2019
I'm very happy to know and be able to order ethnic silver jewelry from Itsara. Ideal for small gifts. The choice of jewelry is excellent, delivery is fast, impeccable and meticulous, and the care taken in preparing shipments is remarkable. What's more, the jewels are all magnificent and affordable, given the excellent quality of the craftsmen's work.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/04/2019
Very professional, attentive, responsive, I recommend without limit
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2019
Really great
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/03/2019
Beautiful, original ring that won't go unnoticed. Order delivered very quickly. Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2019
Pleasant site that makes you want to order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2019
Beyond appearances. Naturally.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2019
Perfect to recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2019
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/12/2018
Ideal for yourself or as a gift. Fast, careful shipping, quality products!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2019
I returned a ring I had ordered, it was too big, I asked for a refund, the transfer was made quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2018
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/01/2019
Very good site with quality jewelry. The fair trade aspect is a plus. The service is careful and attentive. I appreciated the commercial gesture following an error on one of the items in one of my orders. I highly recommend this site!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/12/2018
Beautiful jewelry at affordable prices, excellent contact with the seller, immediate dispatch and receipt, impeccable packaging, as usual.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2019
easy-to-access site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
interesting but the site is not very clear
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