Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
All reviews
M
Manon C.
Rating: 5 out of 5
following a purchase from 04/12/2024
Delighted with the silver bracelet I bought, I was even called to confirm the size I had selected and she did the right thing because I hadn't seen that it asked for the size of the wrist and not the size I wanted. So perfect, I recommend it!
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Response from Itsara
Hello Manon,
Thank you for your comment, and also for taking the time to note your experience.
Indeed, thank you for pointing out that it is important to order the wrist measurement without margin for Itsara bracelets.
Have a nice day and see you soon.
Sincerely
ITSARA Vanessa
F
FRANCOISE N.
Rating: 5 out of 5
following a purchase from 04/12/2024
Perfect Very commercial and very fast I recommend
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Isabelle T.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very beautiful jewelry of quality and low prices. Bonus: top-notch customer service that saved me from ordering a ring that was too small for my son's Christmas. Thanks again to the lovely person who called me to check.
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Response from Itsara
Hello Isabelle,
Thank you for your lovely comment and the compliments.
We're delighted to have helped you with this gift, and hope your son enjoyed the ring.
Sincerely
ITSARA Vanessa
D
Daniele R.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very happy with my purchase, not yet offered to my grandson.
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Maryline P.
Rating: 5 out of 5
following a purchase from 03/12/2024
Nice bracelet, fast delivery and I appreciated the phone call to check the diameter of my wrist 👍
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Celine D.
Rating: 5 out of 5
following a purchase from 03/12/2024
Beautiful
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ASTRID A.
Rating: 5 out of 5
following a purchase from 03/12/2024
2eme achat , bijoux de qualité ! envoi rapide soigné ! il y aura un 3eme achat à venir MERCI A VOUS ! **** :)
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VERONIQUE V.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very good quality, as described on the website. Careful packaging. Efficient tracking and shipping
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CORINNE L.
Rating: 4 out of 5
following a purchase from 01/12/2024
I was unable to enter the place of delivery when ordering but the response by Mel was quick.
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Response from Itsara
Hello Corinne
Thank you for sharing your experience 🙂 It's invaluable in helping us improve our system.
Of course we are always ready to listen to you and can rectify the delivery address or delivery method before dispatch. Don't hesitate to contact us for advice or jewelry care ☺️
I wish you a very merry Christmas and a happy New Year.
Looking forward to seeing you again
Sincerely
Isabelle
H
Hedwige W.
Rating: 4 out of 5
following a purchase from 02/12/2024
They probably didn't have the size of bracelets I wanted, and instead of telling me, they sent me some that were too big...what a shame!
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Response from Itsara
Hello Hedwige,
If we are out of stock in the size you ordered, we will contact our customers to work out an arrangement (choice of another piece of jewelry or refund). If you did not receive the correct size, it is probably an error that was made during the preparation of your order, and we are sincerely sorry.
The return period (1 month) has passed, but you can contact us by e-mail: [email protected], and we will do it manually for you if necessary.
We look forward to hearing from you.
Have a nice day.
Sincerely
ITSARA Vanessa
S
Stephanie P.
Rating: 5 out of 5
following a purchase from 02/12/2024
very nice model, as described on the website. Call from the team when the order was sent to make sure it was the right size. Bravo bravo, don't change a thing :-)
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Typhaine R.
Rating: 5 out of 5
following a purchase from 03/12/2024
Fast shipping! Product quality! Thank you
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ANICK T.
Rating: 5 out of 5
following a purchase from 02/12/2024
Nothing to complain about Jewelry top delivery on time and return if needed well managed I highly recommend
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Lydie L.
Rating: 5 out of 5
following a purchase from 02/12/2024
Beautiful, original jewelry !!!!! And always beautifully packaged.
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Celine P.
Rating: 5 out of 5
following a purchase from 01/12/2024
Order and delivery nothing to complain about. As for the quality... I'll have to wait and see... It's a Christmas present, so I haven't used it yet. In any case, I was seduced by the design and the concept.
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Pascale G.
Rating: 5 out of 5
following a purchase from 02/12/2024
The jewelry is beautiful and identical to the photos. Delivery is fast and the products are well presented. I am more than delighted... Bravo to the whole team 😁
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Frederique M.
Rating: 5 out of 5
following a purchase from 02/12/2024
Great quality, thank you!
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Megane M.
Rating: 5 out of 5
following a purchase from 02/12/2024
Always satisfied with my orders, beautiful jewels, thank you.
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Yolene P.
Rating: 4 out of 5
following a purchase from 02/12/2024
The order was well received and the item was in good condition.
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Charlotte W.
Rating: 5 out of 5
following a purchase from 02/12/2024
Jewelry conforms to photos and descriptions, beautiful and quality. I recommend them!
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MICHELE L.
Rating: 5 out of 5
following a purchase from 02/12/2024
I ordered several rings. I find them very original and I like the fact that they are adjustable.
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Yannick M.
Rating: 5 out of 5
following a purchase from 02/12/2024
Everything is beautiful
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Karine G.
Rating: 5 out of 5
following a purchase from 01/12/2024
Beautiful quality jewelry
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Emmanuelle N.
Rating: 5 out of 5
following a purchase from 02/12/2024
Top-notch customer service, fast delivery, and most importantly: beautiful items!
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Alain R.
Rating: 5 out of 5
following a purchase from 27/11/2024
Perfect
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Isabelle J.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very good 👍 I would definitely order again
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Florence H.
Rating: 5 out of 5
following a purchase from 02/12/2024
Beautiful bracelet. Conforms to the description... Delivery time respected...
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Emmanuelle S.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very.good.contact and very happy with my order.
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Florence C.
Rating: 5 out of 5
following a purchase from 02/12/2024
Beautiful jewelry, delivery ok. Neat and original packaging. I highly recommend it.
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Danielle H.
Rating: 4 out of 5
following a purchase from 02/12/2024
the earrings ordered are very pretty, but very very fragile...! Silver too soft...
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Response from Itsara
Hello Danielle
Thank you for your order and your comment 🙂 The silver used in our jewelry is 99.9% pure and 97% minimum when there is soldering (much higher than 92.5%). The purity of this silver gives the material greater malleability, which facilitates totally handcrafted production, zero risk of allergy and great durability.
On the other hand, for small, delicate pieces such as earring stems, they need to be handled delicately to avoid excessive deformation. To this end, we include a note on paper with the earrings, advising you on how to handle them, due to the purity and malleability of silver.
On the other hand, don't hesitate to contact us if you need your earrings reshaped, we'll be delighted to help 🙂
I remain at your disposal
Sincerely
Isabelle
S
Sognac M.
Rating: 5 out of 5
following a purchase from 02/12/2024
I am very pleased with my purchase A true masterpiece. Congratulations 🫠
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CHOI C.
Rating: 5 out of 5
following a purchase from 02/12/2024
Beautiful, quality jewelry
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Christine L.
Rating: 5 out of 5
following a purchase from 02/12/2024
The quality of service and jewelry is always top-notch with Itsara. The packaging is meticulous and the follow-up perfect.
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thierry L.
Rating: 5 out of 5
following a purchase from 02/12/2024
very good, as usual for several years :-)
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Corinne M.
Rating: 5 out of 5
following a purchase from 02/12/2024
Perfect!!! Love it!!! I recommend
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JEAN-FRANCOIS C.
Rating: 5 out of 5
following a purchase from 01/12/2024
Good quality product.. 😊 Team that listens to customers... Advice, kindness... Fast delivery.
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Beatrice G.
Rating: 5 out of 5
following a purchase from 01/12/2024
Perfect
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nathalie B.
Rating: 5 out of 5
following a purchase from 01/12/2024
I ordered 2 rings for the 1st time from Itsara and I am absolutely not disappointed. They are beautiful. I also wanted to highlight the responsiveness and kindness of the people you have on the phone when you have a question.
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JUSTINE E.
Rating: 5 out of 5
following a purchase from 02/12/2024
On top of every order.
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Maud F.
Rating: 5 out of 5
following a purchase from 01/12/2024
I'm always delighted with my orders from Itsara
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