Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1 and 2 stars

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D
David S.
Rating: 1 out of 5
following a purchase from 15/11/2023
THE HAM IS VERY SALTY.
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D
David R.
Rating: 1 out of 5
following a purchase from 11/11/2023
Everything was fine but the glass jar that was lost came broken and the whole package was full of oil.
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A
Agnès C.
Rating: 1 out of 5
following a purchase from 19/12/2021
They delivered a ham in bad condition and have never refunded us. And we have claimed several times. Not recommendable.
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M
Manuel T.
Rating: 2 out of 5
following a purchase from 05/11/2023
JUST LIKE THE PREVIOUS ORDER WAS GOOD, THIS ONE THE PALETILLA IS VERY SALTY
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Juan S.
Rating: 2 out of 5
following a purchase from 07/11/2023
SO FAR THE 4 PACKETS WE HAVE TRIED FOR OUR TASTE ARE SALTY
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Maria Dolores R.
Rating: 1 out of 5
following a purchase from 07/11/2023
VERY GOOD.
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A
Azahara O.
Rating: 2 out of 5
following a purchase from 06/11/2023
The product was a bit past its prime. It is not as good as the last time we bought it.
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M
Mentxu S.
Rating: 1 out of 5
following a purchase from 04/11/2023
Satisfied delivery.
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J
Juan C.
Rating: 2 out of 5
following a purchase from 06/11/2023
Hard and dry ham. The best thing was the delivery the next day at home, I will not buy again
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José V.
Rating: 1 out of 5
following a purchase from 01/11/2023
The shoulder is regular, a bit tough.
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Lourdes S.
Rating: 1 out of 5
following a purchase from 02/11/2023
The product I bought does not have the quality I expected nor the weight.
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F
Fernando F.
Rating: 2 out of 5
following a purchase from 31/10/2023
Good morning. The delivered product did not include the bones of the ham. On the other hand, the shipping company SGL-ENVIALIA indicated to me that I was not at home when they were going to deliver the package. Completely false, as I was on my laptop watching the delivery process and it appeared that I was not at my home. This information appeared 2 times and was false. Finally, I had to drive to the company's warehouse. This is not the first time it has happened to me. I will not purchase products from your company until you confirm that you are not changing shipping companies. On the other hand, I would ask you to send me the bones of the ham.
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R
Rafael S.
Rating: 1 out of 5
following a purchase from 31/10/2023
Very good.
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J
José Antonio T.
Rating: 1 out of 5
following a purchase from 31/10/2023
I bought a 100% Iberian breed ham, but upon checking the seal certificate, it was actually 50% Iberian breed.
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Ignacio S.
Rating: 1 out of 5
following a purchase from 28/10/2023
Very tasty.
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José Antonio H.
Rating: 1 out of 5
following a purchase from 26/10/2023
Good quality at the best price.
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M
Marcial P.
Rating: 1 out of 5
following a purchase from 24/10/2023
The shoulder has a lot of white and is small. Its net weight does not exceed 2.50 kg.
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J
Jorge C.
Rating: 2 out of 5
following a purchase from 19/10/2023
The quality is very good, but the piece is almost without meat. Only fat.
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F
Fulgencio R.
Rating: 1 out of 5
following a purchase from 16/10/2023
5J shoulder very good!! I have bought 8 shoulders and all are good.
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D
Daniel C.
Rating: 1 out of 5
following a purchase from 13/10/2023
Terrible ham, I had to throw it away.
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M
Manuel O.
Rating: 1 out of 5
following a purchase from 10/10/2023
VERY CURED AND SALTY, I WAS DISAPPOINTED WITH THE PURCHASE.
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Josefa N.
Rating: 1 out of 5
following a purchase from 09/10/2023
Very... Very salty, too cured.
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A
Agustina A.
Rating: 2 out of 5
following a purchase from 06/10/2023
Half of the paletilla is too dry and hard, the flavor is nice, but what a shame with the other half
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F
Francisco H.
Rating: 1 out of 5
following a purchase from 08/10/2023
Luxurious and very fast, thank you.
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S
Santiago A.
Rating: 2 out of 5
following a purchase from 03/10/2023
Everything is very good, excellent
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Juan Antonio G.
Rating: 1 out of 5
following a purchase from 02/10/2023
Salty ham.
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E
Eugenio B.
Rating: 1 out of 5
following a purchase from 27/09/2023
It was a gift... I can't comment.
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P
Pilar C.
Rating: 1 out of 5
following a purchase from 26/09/2023
Out of the 40 packets of ham I ordered, they only brought 38 and I am still waiting for a response to the email I sent.
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Antonio G.
Rating: 1 out of 5
following a purchase from 25/09/2023
I'm very sorry but it's not what I expected. I ordered an 8-kilo one and received 7.100 k, but that's not all, the ham is overcured. I'm not returning it because I don't know if I can, but I won't buy again. I spent 154 euros for nothing.
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Isidro A.
Rating: 1 out of 5
following a purchase from 16/09/2023
Does not correspond to the first order.
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Antonio G.
Rating: 1 out of 5
following a purchase from 23/09/2023
Received very slowly.
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J
Jose Maria G.
Rating: 2 out of 5
following a purchase from 22/09/2023
I bought a boneless paletilla in 4 pieces, the truth is that it has no taste at all, terrible, and one of the pieces I couldn't even slice with the machine as it fell apart into pieces, it is like interlocked
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J
Juan De Dios D.
Rating: 1 out of 5
following a purchase from 20/09/2023
The after-sales service is non-existent. If you have any problem with the order, they do not respond. Thanks to Paypal for acting as a mediator in the conflict and managing to resolve the problem, which basically consists of them selling me a raw ham!!!!
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A
Aksana H.
Rating: 1 out of 5
following a purchase from 18/09/2023
The ham is fresh. Impossible for it to be cured for 42 months.
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M
Manuel L.
Rating: 1 out of 5
following a purchase from 14/09/2023
One of the sobrasadas is very, very soft.
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V
Vicente F.
Rating: 1 out of 5
following a purchase from 12/09/2023
The ham is very tender, completely flaccid, uncured. The others I bought turned out great, but this one has been a failure.
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R
Rafa S.
Rating: 1 out of 5
following a purchase from 13/09/2023
Fast delivery service, but the shoulder is very soft, looks like meat, I think more care should be taken to review the order before shipping, the solution will be for cooking, etc.
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F
Francisco G.
Rating: 2 out of 5
following a purchase from 11/09/2023
The cheese is good, but the paletilla is as dry and hard as a goat's knee, no wonder it was on sale to get rid of them
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Jose Maria E.
Rating: 1 out of 5
following a purchase from 09/09/2023
It is a serious company and their products are as indicated on the website.
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Agustín H.
Rating: 2 out of 5
following a purchase from 04/09/2023
Everything perfect.. as always I loved it.
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