Customer reviews of JamónyPaletilla

The shoulder is quite good

On other occasions when we ordered Iberian ham we were very happy with the product. This time they didn't have that brand and we ordered 5J shoulder and it has disappointed us.

Pk

In my opinion, and I know about hams since I consume many, the quality is that of a 50% Iberian

The shoulder is pure fat and I ordered it sliced and vacuum packed, but since it arrived whole, I had it cut and packed, an operation that cost me 60 euros. Bad experience

Terrible ham, no flavor and full of fat, awful

Too much bacon, between 30 and 40% white bacon, too much!!!

Everything perfect.

The ham was uncured on both sides, basically raw meat. I made the complaint a week ago and they have not provided a solution

Good formality and the products are very good

I received the order in poor condition, one item was a tub of cracklings without a seal and the cracklings had a kind of layer of mold, if a person with poor eyesight or blind received it, they would surely get intoxicated at the very least. Just that.

I am missing half a ham, I only received 14 envelopes, 6 rancid bones, and a bag of cubes. I have already made a complaint by email, they tell me to return the order and that's it. What a shame. They sell you the idea that they cut a shoulder for you, but in reality, they give you some already cut envelopes, some bones that are over a month old, and a little bag of cubes.

Shoulder in poor condition, with many hard white parts in the middle of the meat, they respond that it is normal due to the curing of the shoulder, as I told them, one thing is to have a few and another is to have so many that when you want to eat it, they are as hard as small stones that can even be removed with the tip of a knife, it is impossible to eat the ham, it is like chewing sand, they tell me they won't change it, I advise not to buy from this store, I have bought shoulders before on other websites and have never had a problem, everyone is good for selling, but then they have to be there for the problems and they slip away, and I am throwing the shoulder in the trash

Hello, the shoulder that arrived is dry, hard, and salty, it was opened at an event and was not returned because it was bought just for that event, almost nothing was eaten from the shoulder. Best regards

It is very dry and has little infiltrated fat, the fat is very yellow, bad flavor

I am in the process of returning it since the ham has come out raw, uncured, difficult to cut, it seems overripe. For now, I am waiting for a solution

The ham gives the impression that it has two months of curing

It's not a wonder, but the price/quality ratio is correct.

Good

I didn't like the cold cuts, the loin was very dry

The quality of the product is not as expected. The delivery was also slow, as they didn't have stock. On the other hand, customer service was a 10

Fast shipping, but product in bad condition

Perfect shipping, product expired...

Everything perfect

It arrived after I had to make a complaint on PayPal, they didn't resolve anything over the phone nor did they respond to emails. Total disappointment.

It has many hard parts and others very soft, I am not taking advantage of it as I should.

Good price quality.

The ham is salty and the flavor does not have the quality it should, in some pieces it even seems rancid.

I don't give zero (0) because they don't have a zero. The ordering and delivery service was good. The product, the ham, was very tough and I had to cook it in pieces in a pressure cooker. I don't give zero (0) because they don't have zero. The ordering and delivery service was good. The product, the ham, was very tough and I had to cook it in pieces in a pressure cooker. Never again!

The product was not the same quality as I bought before

Very good product

Two of the products are of low quality.

I thought it would be of higher quality, it does not correspond to a black leg label.

Everything perfect!!

Terrible, they sent me another product and didn't pay any attention to me

I ordered a grand reserve black gold shoulder and they brought me totally raw meat and uncured.. it can't be eaten. It's a shame that they serve products that are not cured for consumption. I am very disappointed with the service

good

The ham has no fat and is too salty.

Wrong wine, the package included two sausages that were not egg

I have bought boneless hams several times at jamónypaletilla, I have been very satisfied and of course when the one I have runs out I will buy another.