JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
The ham arrived very quickly, regarding the taste, well.... after throwing away 600 grams of pure fat (and what remains) I reached the edible part, and regarding the taste, I must indicate that it is far from the norm like "Joselito" is misleading advertising, as it doesn't resemble it at all, it's little more than a serrano
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Victoriano G.
Rating: 2 out of 5
following a purchase from 04/02/2023
The shoulder piece is not cured. It is too raw
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Michel C.
Rating: 2 out of 5
following a purchase from 28/01/2023
Very soft ham, little cured
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Javier P.
Rating: 1 out of 5
following a purchase from 31/01/2023
Raw ham and greeting. Very very bad. Cheap is expensive in this case. It is not worth buying here at all.
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Paulino R.
Rating: 1 out of 5
following a purchase from 27/01/2023
I expected them to be compact and when I opened the bag I saw how they were crumbled and all fat, I do not intend to buy more from you.
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Rosa Maria F.
Rating: 1 out of 5
following a purchase from 22/01/2023
The ham came very flowery and a bit raw.
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Antonio Jesus C.
Rating: 2 out of 5
following a purchase from 24/01/2023
A year ago these trays of 50% acorn were a 10, but my last 3 orders have disappointed me quite a bit, super fast shipping, but the ham arrives little cured and without acorn flavor, it seems like little cured white ham.
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Ionel Ginu O.
Rating: 1 out of 5
following a purchase from 22/01/2023
Hello, the shoulder I ordered has turned out very little cured.
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Sergio D.
Rating: 1 out of 5
following a purchase from 22/01/2023
A scam of a page. They censor all negative opinions of their products, so it is a lottery what you receive. Tremendous lack of honesty and professionalism.
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Response from JamónyPaletilla
Good morning, we publish all opinions as you can check, we do not censor anything and we value ALL opinions very much. Thank you very much! The JYP team.
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Francisco De La C.
Rating: 2 out of 5
following a purchase from 19/01/2023
I sent an email saying that the wood board color did not correspond at all with what was advertised and ordered.. After a week I am still waiting for a response...
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Ignasi J.
Rating: 1 out of 5
following a purchase from 15/01/2023
A rip-off. You buy a product that they advertise on their website, and they send you a different one. You call and the mailbox is full. You send emails and, first they say it is a mistake, and then they no longer respond. I will never buy from them again nor would I recommend them to anyone.
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Alvaro C.
Rating: 2 out of 5
following a purchase from 15/12/2022
Basically, it's all bacon and in many places it is completely raw. Very bad
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Francesc S.
Rating: 1 out of 5
following a purchase from 10/01/2023
Bad, the shoulder arrived correctly, but instead of the goat cheese I ordered they sent me 2 wedges of sheep cheese totaling 400g. I requested clarifications for this and they sent me an email indicating that they did not have it in stock and that they had sent me 3 wedges totaling 650g of the same product. I sent a photo of what was actually sent telling them that the product was not the same, I bought goat and they sent me sheep, both are cheese though. So far I have received no response.
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Jose M.
Rating: 2 out of 5
following a purchase from 09/01/2023
The previous order Ham Benito of 337 Euros has not been good. The previous ones were fine.
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Juan B.
Rating: 1 out of 5
following a purchase from 09/01/2023
Well, the truth is that I started the ham and no one can eat that, it is not cured and it is very soft.
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Dolores M.
Rating: 2 out of 5
following a purchase from 09/01/2023
A loin arrived in bad condition. They changed it for me
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Jose Pascual I.
Rating: 1 out of 5
following a purchase from 06/01/2023
A shoulder has arrived bloomed and has been thrown directly into the trash, very bad
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David A.
Rating: 2 out of 5
following a purchase from 08/01/2023
I ordered the half leg of 5 jotas and the website says it weighs 450-550 grams and I received one weighing 430 grams. At least it should have arrived at 450. It doesn't seem serious to me.
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Ricardo D.
Rating: 1 out of 5
following a purchase from 23/12/2022
Very bad experience. I bought a batch of 20 packets of iberian ham from Benito and it is the worst quality ham I have eaten in a long time. No curing at all and practically tasteless, it's like eating fresh meat. I will not buy again
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Montserrat G.
Rating: 1 out of 5
following a purchase from 08/12/2022
My last order will be exactly that: MY LAST ORDER. The ham was DRY and SALTY. We have leftovers at home if you feel like it. I mentioned it personally during Christmas at your store in the Vendrell market, and they laughed! They practically insulted me. Montserrat González
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Sandra N.
Rating: 2 out of 5
following a purchase from 24/12/2022
The box came disastrous and it was for a gift, it should be taken care of more since it is a luxury item
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Francisco Jose G.
Rating: 2 out of 5
following a purchase from 22/12/2022
Good, just as published
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Josep Maria F.
Rating: 2 out of 5
following a purchase from 06/12/2022
I have bought 3 times, the last one this month. But this time, the shoulder leaves much to be desired, as it is very salty.
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Xavier C.
Rating: 1 out of 5
following a purchase from 16/12/2022
I highly doubt that this shoulder has been cured for 22 months, it's pure meat, it would be good for making a steak. Disappointing.
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Pedro Miguel M.
Rating: 1 out of 5
following a purchase from 20/12/2022
Very bad. I bought a ham and they sent another. I complained and received no response
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Maria V.
Rating: 2 out of 5
following a purchase from 28/11/2022
The ham is normal, like a serrano ham,
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Antonio L.
Rating: 1 out of 5
following a purchase from 02/12/2022
I have made 2 orders, the first one very well but the second one arrived incomplete and after 20 days. I was missing a ham knife and I wrote them an email, I am still waiting for a response. I will not buy again
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Salvador R.
Rating: 1 out of 5
following a purchase from 20/12/2022
Raw ham, hard to chew, we eat ham all year round and the first one was very good, but this one is terrible, the woman tells us that we need a personalized ham for us. In short, they lose a customer
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María Pilar P.
Rating: 1 out of 5
following a purchase from 16/12/2022
The delivery was already bad and the ham salty.. However, the company complied with the emails and the shipping time
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Cristina A.
Rating: 1 out of 5
following a purchase from 18/12/2022
5 Jotas shoulder very small for the price it has
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Marina N.
Rating: 1 out of 5
following a purchase from 07/12/2022
Good evening, I had to go to Nacex Cartagena in person to pick up the order. What I don't understand is why, if there was an issue with the package, you as a company were not able to communicate to me that there was a problem with its arrival, whether by email, call, sms... Moreover, I had to contact you to see where it was. It has been with Nacex since December 12 until today December 20 in a pallet without being vacuum packed. I don't think that's appropriate, because besides, this was a gift that I could no longer give and I had to buy it elsewhere. I have checked the address and at no time is it incorrect, I receive many packages at home with that same address. I communicate this to show my discontent and my bad taste in my mouth being my first order with JamonyPaletilla. I hope this does not happen again with another person.
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Noelia C.
Rating: 1 out of 5
following a purchase from 04/12/2022
The transport was terrible, and some cheese was not well packaged and arrived a bit spoiled. Customer service was terrible.
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Jorge C.
Rating: 2 out of 5
following a purchase from 14/12/2022
The cold cuts do not correspond with the image that appears in the photos and I received different products than I ordered.
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Angel R.
Rating: 1 out of 5
following a purchase from 12/12/2022
The sheep cheese I ordered came as goat cheese
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Reyes T.
Rating: 2 out of 5
following a purchase from 15/12/2022
It has come out hard and dry
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Cesar S.
Rating: 2 out of 5
following a purchase from 11/12/2022
Not very good taste, very salty. The bones were not vacuum packed. They had mold. I will not buy again
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Santiago D.
Rating: 1 out of 5
following a purchase from 22/11/2022
The shipment arrived 30 days late after my complaint. When it arrived, it was wrong, they replaced it with the correct one, but the real gold I thought was that the shoulder that arrived was not of the expected quality. Excessively cured and extremely salty. A shame
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Eduardo P.
Rating: 1 out of 5
following a purchase from 23/11/2022
The ham is salted meat. Very bad
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