Customer reviews of JamónyPaletilla

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Eduard V.

Rating: 1 out of 5

Published on 08/02/2022 à 16h59 following a purchase from 30/01/2022

The ham is good but has more than 60% fat. I complained and they did not offer to change it. I can attach photos or videos.

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Jesus F.

Rating: 2 out of 5

Published on 08/02/2022 à 14h05 following a purchase from 28/01/2022

Post-sale service null, they delivered a ham with live mites moving and did not respond to my complaint with any solution

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Ana C.

Rating: 1 out of 5

Published on 05/02/2022 à 08h12 following a purchase from 24/01/2022

They sell you a shoulder of 4.5 kg but you receive 1.7 kg plus 530 grams of bone. Most of the packages I receive are from the end of the shank. I will never buy ham again.

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Arturo H.

Rating: 1 out of 5

Published on 01/02/2022 à 14h52 following a purchase from 24/01/2022

They do not respond. Not recommended at all.

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Juan Carlos R.

Rating: 1 out of 5

Published on 28/01/2022 à 17h34 following a purchase from 19/01/2022

This last 5J shoulder I received has little aging and too much fat.

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David P.

Rating: 2 out of 5

Published on 27/01/2022 à 21h48 following a purchase from 18/01/2022

The ham is good, but it comes with too much fat. I threw half of it in the trash.

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César S.

Rating: 2 out of 5

Published on 26/01/2022 à 15h54 following a purchase from 17/01/2022

They sent me a shoulder that does not reach 6 kilos instead of a ham. Also, 70% fat. The flavor is not bad but it is almost all fat. The cheese is inedible. It arrived with mold and tastes more like butter than cheese. I do not recommend.

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Luis A.

Rating: 1 out of 5

Published on 24/01/2022 à 07h02 following a purchase from 16/01/2022

Cut excessively thick, excess salt, and with little shelf life, I didn't like it, the shipping was fine.

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Luis S.

Rating: 1 out of 5

Published on 18/01/2022 à 09h56 following a purchase from 27/12/2021

Shoulder in bad condition and shameful service.

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Manel A.

Rating: 1 out of 5

Published on 17/01/2022 à 18h12 following a purchase from 08/01/2022

The first order was perfect 5 stars but this last one came very dry, very difficult to cut and loses a lot of flavor, I give it one star.

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Jose Manuel G.

Rating: 2 out of 5

Published on 15/01/2022 à 13h32 following a purchase from 09/12/2021

I will not repeat

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Jose G.

Rating: 1 out of 5

Published on 13/01/2022 à 12h09 following a purchase from 16/12/2021

I am waiting for a return and no one answers me.

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Marta M.

Rating: 2 out of 5

Published on 12/01/2022 à 15h18 following a purchase from 03/01/2022

The shipment was perfect but the transport company can improve a lot. The order was supposed to arrive on Friday and I changed it to Monday. On Saturday they showed up at my house and the delivery person knew nothing about the change of day. People work in the mornings, even on a Saturday.. luckily they respected the delivery in the afternoon shift on Monday, otherwise I would have had to go pick it up myself at the warehouse when the first delivery was their mistake..

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Eugenio F.

Rating: 2 out of 5

Published on 09/01/2022 à 17h16 following a purchase from 26/11/2021

The last order made on the website, for the shoulder and cheese, was not what I expected. The cheese was good, but the shoulder did not seem to me to match the quality I expected regarding the quality of Ham and Shoulder. The shoulder could hardly be used, as it was mostly fat with hardly any ham. And the little ham was very dry. If you wish, I can send you photos of the shoulder. Regards

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Angelo R.

Rating: 1 out of 5

Published on 04/01/2022 à 14h22 following a purchase from 26/11/2021

I am a professional customer for several years and I am very disappointed with the response to the problem of 3 weeks delay on my orders. I lost several orders and customers without any commercial gesture! The 5 jotas received was too fresh to even cut it with a machine. Very, very disappointed!!!

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Rifi R.

Rating: 2 out of 5

Published on 04/01/2022 à 12h10 following a purchase from 25/12/2021

Almost everything was perfect but the 100% Iberian ham from Legado was full of fat and I have bought it other times and it didn't have so much fat, just the right amount for an Iberian, but this one is going back because it was already very sliced and you can't appreciate the lean part at all.

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Eva U.

Rating: 1 out of 5

Published on 03/01/2022 à 17h57 following a purchase from 09/12/2021

Very bad.

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David S.

Rating: 2 out of 5

Published on 03/01/2022 à 16h01 following a purchase from 24/12/2021

Honestly, I expected more, it is super soft and too fatty.

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Ivonne G.

Rating: 1 out of 5

Published on 03/01/2022 à 12h54 following a purchase from 26/11/2021

The shipment never arrived. They notified me on December 14 that the shipment had been sent. Sending a message asking for the tracking number, no one answers me. On December 20, I received a message from NACEX that my shipment is in return status. I called NACEX the next day and they told me that the shipment had been in their warehouse since November 30 and they returned it. I understand that we are in Christmas and that the carriers are overwhelmed, however there should be more control by Jamón and Paletilla over their shipments.

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Emilio R.

Rating: 1 out of 5

Published on 03/01/2022 à 12h41 following a purchase from 27/12/2021

Bad.

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Fernando H.

Rating: 1 out of 5

Published on 03/01/2022 à 12h39 following a purchase from 10/12/2021

It is a ham that does not seem Iberian and less that the pigs have grazed. I feel deceived, it looks like serrano ham.

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Gemma G.

Rating: 1 out of 5

Published on 03/01/2022 à 09h35 following a purchase from 25/12/2021

The black hoof was in the photo when I received the order, they were normal, the cheese better the ham normality, disappointed.

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Juan Fernando N.

Rating: 1 out of 5

Published on 30/12/2021 à 23h54 following a purchase from 22/12/2021

The shoulder had no flavor. I regret the purchase.

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Jesús C.

Rating: 1 out of 5

Published on 30/12/2021 à 18h11 following a purchase from 22/11/2021

Bad, after making a complaint they offered the return of the products that did not arrive. I tried to contact by phone and after not succeeding I wrote again. The order was 4 products. And 3 arrived, one of them duplicated and two did not arrive. In the end, they have not responded to my complaint. I do not recommend this store.

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Alfonso M.

Rating: 2 out of 5

Published on 30/12/2021 à 16h44 following a purchase from 18/12/2021

I ordered a 100% Iberian ham and received a 50% Iberian one.

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Juan Manuel D.

Rating: 1 out of 5

Published on 29/12/2021 à 19h28 following a purchase from 22/11/2021

Poor quality product and "dry", a shoulder that cannot be eaten. They did not change the product but told me they would refund 20% but they didn't do that either. I do not recommend buying anything from this company, it is not reliable or serious.

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María Jesús V.

Rating: 1 out of 5

Published on 29/12/2021 à 11h43 following a purchase from 17/12/2021

It is raw, very little cured.

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Manuel Jacinto D.

Rating: 1 out of 5

Published on 29/12/2021 à 01h30 following a purchase from 21/12/2021

I had problems with a cheese. I wrote to them but they do not respond. I will not buy again.

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Sussana O.

Rating: 1 out of 5

Published on 28/12/2021 à 18h33 following a purchase from 13/12/2021

The flavor of the shoulder is very good, but it is very dry on both sides.

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Jesus B.

Rating: 1 out of 5

Published on 28/12/2021 à 16h16 following a purchase from 17/12/2021

The box arrived all broken and damaged, I sent an email notifying it and I am still waiting for a response. The Navidul four seasons ham is super salty, practically inedible, I will never buy again on this page, totally disappointed.

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Juan Angel J.

Rating: 1 out of 5

Published on 28/12/2021 à 15h05 following a purchase from 17/12/2021

In this last order of two shoulders, one of 100% Iberian feed from Legado El Pozo, which was raw meat........ basically, and the other with a lot of fat, I am not very satisfied.

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Manuel D.

Rating: 2 out of 5

Published on 28/12/2021 à 15h01 following a purchase from 18/12/2021

The order arrived very quickly, but the shoulder had a lot of fat, I didn't return it because of the dates, but I do not recommend it, I have photos that prove it.

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Jose Luis R.

Rating: 1 out of 5

Published on 28/12/2021 à 11h22 following a purchase from 04/12/2021

Disappointed, very hard I could not get a decent plate for Christmas Eve, and I had to buy it sliced in the store, I will not recommend you to anyone.

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Maria S.

Rating: 1 out of 5

Published on 28/12/2021 à 08h46 following a purchase from 10/12/2021

It has been a disappointment. Until now those of us who had ordered, very well, but this last ham, dry, past its time, the fat rancid and it did not have a pleasant taste. This is not a melon, a ham can be guessed when it is past its time. There it is, no one can eat it.

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Victorio M.

Rating: 1 out of 5

Published on 27/12/2021 à 12h25 following a purchase from 17/12/2021

I bought several Benito selection author hams during the year 2021 and I have to say that this last one disappointed me a lot, I expected to have the same quality as in previous purchases but the truth is that I was disappointed.

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David A.

Rating: 1 out of 5

Published on 25/12/2021 à 08h57 following a purchase from 17/12/2021

I received my order on time but instead of receiving 100g ham envelopes they sent me 80g.

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Jorge V.

Rating: 2 out of 5

Published on 24/12/2021 à 18h13 following a purchase from 25/11/2021

The product is good - I suppose (I haven't opened it yet). But 25 days of waiting, even for abroad, is too long; I had it scheduled for my party, and we had to eat Matutano chips...

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Juanjose L.

Rating: 2 out of 5

Published on 24/12/2021 à 03h56 following a purchase from 10/12/2021

The ham I ordered was not the one they brought me, I ordered the gold edition.

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San Francisco Servicios P.

Rating: 1 out of 5

Published on 23/12/2021 à 14h44 following a purchase from 13/12/2021

We gave two hams to clients, and since they are trusted people they told us that they are dry and not worth buying. Regards.

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Francisca R.

Rating: 1 out of 5

Published on 23/12/2021 à 13h50 following a purchase from 14/12/2021

It came out very raw, can I return it?

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