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J
Rating: 1 out of 5
dry
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1 and 2 stars
Reset filtersJ
Rating: 1 out of 5
side and the salt point is excessive... we will see if the inside improves...
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M
Rating: 2 out of 5
The best thing is the price because the ham, being 100% acorn-fed, is uncured, it barely has marbling and its flavor is very much like ham from a lower category.
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C
Rating: 2 out of 5
Impossible to contact you by phone! You didn't respect our order! You promised by phone and this was added in the observation in my order to receive support for ham and also knife: unfortunately you didn't send support and knife as promised (two supports and 2 knives). Without a reply, I will be forced to choose another supplier. Best regards. Waiting for a prompt reply. Claudette FLOUR PORTUGAL.
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J
Rating: 2 out of 5
I bought 2, the first one arrived perfect, the cut, the flavor... the envelopes with the printed brand and the 100% label. The second ham is nothing like it, without a brand, no information of any kind, cut super thick and with a 'aftertaste'. I don't think it's acorn-fed. In short, never again.
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J
Rating: 2 out of 5
Tasteless.
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M
Rating: 1 out of 5
It is not bad in flavor, but very little curing, the meat is very soft like gum, and we started it on the hard side. I will not repeat the purchase on this page.
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C
Rating: 1 out of 5
It is a bad company with very poor customer service and irresponsible and bad quality.
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J
Rating: 1 out of 5
Unfortunately, I would not buy this ham again as it has turned out very raw.
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C
Rating: 1 out of 5
The ham purchased, which has been several, really does not arrive whole, it is ridiculous what they send you, I have never had such a bad buying experience and such little seriousness as a company not to respond to everything I say here.
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M
Rating: 2 out of 5
The ham is very poorly cured, it looks like fresh meat, although the taste is correct. I don't think it has won any awards.
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P
Rating: 2 out of 5
It didn't arrive within the timeframe they offer of 24 to 48 hours.
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J
Rating: 1 out of 5
I did not receive my order more than a week ago.
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J
Rating: 1 out of 5
The ham has nothing of 50% Iberian... it is an ordinary ham and look that I paid 160 euros for the pack. This time I am very disappointed with the purchase I made.
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F
Rating: 2 out of 5
Too salty and quite hard.
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T
Rating: 1 out of 5
Order of a pack delivered without the cheese or the charcuterie announced in the offer.
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E
Rating: 1 out of 5
Extremely bad ham, hard, dry, not suitable for eating.
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J
Rating: 1 out of 5
They still have not responded to me about a ham that arrived in bad condition.
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M
Rating: 1 out of 5
Does not meet the expectations created. I will not buy again.
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J
Rating: 2 out of 5
I bought two small shoulders. I bought one of approximately 3.5 kg and another of approximately 4 kg. I received one of 3.05 kg and the other of 3.55 kg. It seems like a scam, I will never buy again and I will not recommend it to anyone. I received the order quickly.
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E
Rating: 1 out of 5
It is not very cured, on the contrary, it gives me the feeling that it is a little soft.
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S
Rating: 1 out of 5
I have ordered several times and everything has always been perfect, only once the product was not right but the return was quick and the replacement was too.
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J
Rating: 1 out of 5
Too hard, well rather not hard, dry.
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J
Rating: 2 out of 5
Poor delivery from GLS after having spoken on the phone twice.
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A
Rating: 1 out of 5
It came with a very thick cut of the shoulders and is hard to eat.
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J
Rating: 2 out of 5
Disappointed with this purchase, scarce MT although good flavor.
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J
Rating: 2 out of 5
The ham arrived well on time, but it is very salty and the meat is very hard.
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J
Rating: 2 out of 5
I am not satisfied because after paying 110 euros for a shoulder of 5 to 5.5 kg and bringing me 20 packages of 100 105 gr, but you have to subtract 23 gr from the package (vacuum) which seems excessive to me, that is, 20 packages of 80 to 85 gr clean of ham amount to 1.6 or 1.7 kg. In this case, the quantity does not correspond to the quality. The ham is not bad but I think it is too expensive for the quality it has.
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A
Rating: 2 out of 5
It is quite hard and the flavor has left much to be desired.
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F
Rating: 1 out of 5
The ham is very dry and the quality is very questionable... it seems like a Duroc ham instead of Iberian. Not satisfied at all.
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A
Rating: 1 out of 5
This is the second order we made and the ham arrived completely different both in shape and in curing and flavor. Excessively soft ham and lacking in flavor, very little cured and we are still unable to eat it for that reason.
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E
Rating: 2 out of 5
The truth is that the flavor of the shoulder is not better than that of the ham or shoulder from the supermarket. I am quite disappointed. I don't know if it coincided since the reviews I read were very good.
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G
Rating: 2 out of 5
The timing and shipping were correct. But, the forms and quality leave much to be desired. A ham arrived without any identification, no seal, no label, nothing indicating its origin. The taste is acceptable, but too cured and when cutting all the fat separates from the meat. This first experience has been quite disappointing.
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A
Rating: 1 out of 5
Very bad idea to buy a ham in this store. I wanted to try and change from where I always order, a big mistake that clearly will not happen again. The ham is salty and tender and they say it cannot be exchanged... the first time I hear that... my advice is not to buy here... they are the worst....
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M
Rating: 1 out of 5
Good morning, from the pack I bought of 5 deboned shoulders, I have tried one so far and it came out dry and salty. I hope the others are luckier. Thank you.
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M
Rating: 1 out of 5
It did not turn out good, it is like a serrano, not acorn-fed.
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A
Rating: 1 out of 5
It was uncurated.
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R
Rating: 1 out of 5
It is too dry.
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C
Rating: 1 out of 5
Inedible, super salty, you can't eat more than two slices because you have to drink a liter of water, I received it with the packages weighing 3 kilos.
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J
Rating: 2 out of 5
The ham received was super dry, without bacon, it seemed more like a shoulder than a ham, hard and aged, the little bacon was rancid yellow even to the lean part, very disappointed
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