JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
I could say it is a scam of ham, I cut more than 2.5 kilos of fat without reaching the ham, I could say that I got 8-10 plates of ham at most, it is a shame to pay €180 for a ham in these conditions, I have photos and videos cutting the ham to file a complaint if they do not give me a solution!! A true shame!
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Cristobal M.
Rating: 2 out of 5
following a purchase from 27/07/2025
too long to prepare the order, the transport was fine.
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Elsa G.
Rating: 1 out of 5
following a purchase from 02/08/2025
It is of very low quality, besides delivering a ham that is not what they mention, be careful.
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Enrique D.
Rating: 1 out of 5
following a purchase from 01/08/2025
I requested that it not be cured and this one is overcured, so it will be the last time I buy from you.
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Lluís G.
Rating: 2 out of 5
following a purchase from 24/07/2025
The feed ham is not feed, it is a good serrano ham and I'm sorry but I was disappointed.
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Francisco Jose M.
Rating: 1 out of 5
following a purchase from 18/07/2025
I made an order and they made a mistake with the chosen product. After waiting for the return and the new delivery, I received half of the product specified in the invoice. I have sent two emails without response and contacting by phone is impossible. Regrettable.
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Ruben C.
Rating: 2 out of 5
following a purchase from 24/07/2025
The ham is good and the service is fine.... everything on time.... but I feel a bit deceived by stating that the shoulders weigh between 1.750 and 2 kg.... I ordered 3 shoulders and none of them reached the minimum weight stated in the ad. The heaviest was 1.650 and there was another one of 1.600... a total of almost 0.5 kg less.
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Aitziber M.
Rating: 1 out of 5
following a purchase from 20/07/2025
Hello, we have bought several times and it has always been correct. But in this last order, the merchandise received cannot possibly resemble what was requested.. I ask you to take note for future orders to other customers, in order not to disappoint more end users.. I hope you have not lowered the quality of your products.. Best regards, Aitziber.
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Jordi A.
Rating: 2 out of 5
following a purchase from 25/07/2025
we received the ham, we started it and I was very disappointed with it. It is not a 50% Iberian ham, its flavor is not even close, it is a ham with a serrano flavor and it is also very salty. I think they cannot put in the ad Premium Iberian Ham 50% and send that ham, it is like a serrano ham and excessively salty, I requested a return.
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Vittorio D.
Rating: 1 out of 5
following a purchase from 17/06/2025
Hello, the last shipment was not good. The fat content was too high. The shipment was composed of 50% meat and 50% fat.
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Antonia R.
Rating: 2 out of 5
following a purchase from 27/07/2025
The transport company was delayed and the vacuum packaging does not fit well on some pieces
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Sandra G.
Rating: 1 out of 5
following a purchase from 21/07/2025
This is the third order I have made and this one is very bad. I bought a black leg shoulder and in proportion it turned out to be more expensive than buying loose packs. Last time I buy here.
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Mansur L.
Rating: 2 out of 5
following a purchase from 24/07/2025
Well, finally what I expected to arrive in 2 days, arrived 2 weeks later practically
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Gloria N.
Rating: 1 out of 5
following a purchase from 21/07/2025
I bought a ham from you and it did not meet the characteristics I requested at all, I will not buy from you again, you have disappointed me.
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Eider R.
Rating: 1 out of 5
following a purchase from 11/07/2025
I made two orders of the same product in the last months, Iberian acorn ham boneless, the first was great, a very good product but the second was nothing like it and I let the seller know who limited himself to replying that the product is the same but that sometimes this happens and it does not turn out well. So now I don't want to risk it again and it's a shame because as I have already mentioned, the first one they sent me was delicious.
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Luis P.
Rating: 1 out of 5
following a purchase from 09/06/2025
This last shoulder that we started a few days ago has nothing to do with the previous one Semba serrano ham.
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Joaquin I.
Rating: 1 out of 5
following a purchase from 19/07/2025
Excessively cured and dry ham.
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Manuel D.
Rating: 1 out of 5
following a purchase from 21/07/2025
It is laughable how small the shoulder is, it doesn't even weigh 3 kilos.
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Faustino D.
Rating: 1 out of 5
following a purchase from 17/07/2025
The ham is not Iberian from acorn. No hams that are not Iberian enter my house and this one does not measure up. It is a normal serrano ham, nothing more.
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Oscar E.
Rating: 2 out of 5
following a purchase from 07/07/2025
The product is fine. The promotion included a wedge of cheese that I did not receive, I sent a message to claim it and I did not receive a response, after several days of calling they tell me that they will refund me 2 euros for the wedge... anyway...
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Roberto M.
Rating: 1 out of 5
following a purchase from 25/06/2025
I ordered 6 items and have only received 4. I have claimed and have not received a response.
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Claudine B.
Rating: 2 out of 5
following a purchase from 14/07/2025
Very poorly packaged package. The ham is very moist.
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Alain D.
Rating: 2 out of 5
following a purchase from 09/07/2025
I find that this ham is not dry at all and the same words and its taste are not marked like 100% usual It is very soft! How long has it been dried? Awaiting your response. Best regards. Alain DUBOUILLE
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Benito D.
Rating: 2 out of 5
following a purchase from 12/07/2025
The curing time of the received product (ham) is not optimal; it is much lower than indicated on the website, so the texture of the product leaves much to be desired (very soft)
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Luis B.
Rating: 1 out of 5
following a purchase from 11/07/2025
The shoulder, as I mentioned in the email on Friday when I unwrapped it, is all fat. You don't even need to cut it to realize that it is not in good condition.
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Ildefonso R.
Rating: 2 out of 5
following a purchase from 07/07/2025
The ham is too cured, I did not return it to avoid having to be here and there, but seeing what I have seen, I will not buy from you again
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Cristina L.
Rating: 2 out of 5
following a purchase from 06/07/2025
The shoulder is hard, salty and very small, it does not seem like Iberian feed ham, it seems more like a warehouse, it does not have the Iberian flavor, very disappointed.
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Ignacio C.
Rating: 1 out of 5
following a purchase from 03/07/2025
It is not of the expected quality, a normal ham, not 100% Iberian.
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Silvia L.
Rating: 1 out of 5
following a purchase from 28/06/2025
I never received it, and the agency said they notified me, but that never happened.
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Jose Manuel V.
Rating: 1 out of 5
following a purchase from 27/06/2025
Good product, terrible management by the transport agency. It took 11 days to arrive.
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Cristina L.
Rating: 1 out of 5
following a purchase from 30/06/2025
I paid for 50% Iberian acorn ham and received a reserve ham. I am claiming and requesting a refund, and no one is responding to me.
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Diana A.
Rating: 1 out of 5
following a purchase from 30/06/2025
The ham is very soft, very little cured.
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Ivan Jorge S.
Rating: 1 out of 5
following a purchase from 25/06/2025
I will not buy more.
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Elena S.
Rating: 1 out of 5
following a purchase from 23/06/2025
I have bought many times, but this last time the ham is unmanageable. Dry and hard, it can't even be cut.
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Cecilio L.
Rating: 1 out of 5
following a purchase from 26/06/2025
Shoulder in bad condition, raw meat and rotten parts. They do not respond to messages.
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José M.
Rating: 2 out of 5
following a purchase from 15/06/2025
In this order the ham is coming out a bit salty. Otherwise, everything is fine
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Daniel M.
Rating: 1 out of 5
following a purchase from 25/06/2025
It takes 1 week to arrive.
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Paul Q.
Rating: 2 out of 5
following a purchase from 20/06/2025
Logistics of the shipment very bad
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Noe L.
Rating: 2 out of 5
following a purchase from 20/06/2025
The ham is very good but in the description it says that they send you the bones of it and they only put 4 small bones, it is supposed that if you have paid for the whole ham they have to send you all the bones.
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Antonia G.
Rating: 2 out of 5
following a purchase from 15/06/2025
A wedge of cheese and a salami that were a gift were missing.
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