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I
Rating: 3 out of 5
Very good flavor and quality shoulder, but with an excess of fat
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 2 and 3 stars
Reset filtersJ
Rating: 3 out of 5
The ham does not have the same curing as previous ones. Salty and soft
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A
Rating: 3 out of 5
On this occasion, the shoulder received was not up to par with previous ones. It is not juicy
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C
Rating: 3 out of 5
The ham I bought 50% acorn-fed Iberian is not what I expected
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M
Rating: 2 out of 5
The shoulder has too much bacon
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C
Rating: 3 out of 5
the ham is very tender, everything else is fine
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A
Rating: 3 out of 5
I ordered a ham and some sausages through the website. The whole process was easy and without problems. Only the packaging of one chorizo arrived damaged, in which the vacuum was broken. Consequently, the chorizo is white and covered in mold. What I didn't like is that I tried to contact you and no one answered me. A shame, because the products seem to be good.
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M
Rating: 2 out of 5
They sent me products in poor condition
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M
Rating: 3 out of 5
The batch I bought said it came with a metal case and it came in a cardboard box. Everything else was very good
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E
Rating: 2 out of 5
NEVER RECEIVED THE INVOICE DESPITE IT BEING THEIR OBLIGATION AND HAVING REQUESTED IT. THE ORDER WAS GOOD, THE WEIGHTS OF THE PRODUCTS WERE BAD
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M
Rating: 3 out of 5
The cheese has mold on the rind, I don't know if it's safe to eat, and if it is, how to treat it. Thanks
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V
Rating: 3 out of 5
Everything went wonderfully! Safe and fast! Very satisfied and I will gladly place an order next time.
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E
Rating: 3 out of 5
The shoulder has good flavor but the weight is not right (I ordered a piece of 5-5.5 kg and received one of 4.9. On the other hand, there is a lot of waste in fat until reaching the lean part
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M
Rating: 2 out of 5
Missing cheese and fuets and 2 Iberian chorizos, please contact us
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E
Rating: 3 out of 5
The shipping had a lot of lies from the carrier, that I went and there was no one, up to three times, I don't understand the need to lie, just saying that it will be delivered later is infinitely better. The shoulder, well normal, 100% acorn-fed and from Huelva, is good, but the meat is a bit dry, not worth celebrating. In general, the merchandise is not bad, the world of ham can turn out excellent or regular, but the way the shipping and the response from customer service is very bad. Order it 15 days in advance..
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E
Rating: 2 out of 5
I cannot understand how a ham of that price and supposed quality is drier than the mojama and the taste is very mediocre. Very disappointed. I will not buy here again.
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C
Rating: 3 out of 5
The quality has decreased, prices have increased! And it was Black Friday!
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L
Rating: 3 out of 5
The order arrived well, but the ham lacks curing, perhaps because this time I ordered one of 5 Kg, in other occasions I ordered the 4 kg ones and they were well cured.
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M
Rating: 3 out of 5
We have always been very happy with the orders made, but this time the Christmas sliced IBERIAN ham shoulder is too tender. We prefer it drier, oily, and juicy. Regards, Manel Rubio
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A
Rating: 3 out of 5
I am disappointed with this last order, while usually everything is fine, 4 bags were not well sealed and some seemed underfilled.
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J
Rating: 2 out of 5
I expected more from the ham.
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I
Rating: 3 out of 5
Nothing to do with the last orders, it does not have the same quality and is poorly cured, in fact I sent an email to see if we can resolve it.
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F
Rating: 2 out of 5
I sent several emails regarding an issue when confirming the order and to this day no one has replied. THANK YOU VERY MUCH
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J
Rating: 3 out of 5
The cheese and chorizo are extraordinary. The shoulder is very dry and hard.
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C
Rating: 3 out of 5
Very tender and quite salty. It does not indicate the designation of origin.
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L
Rating: 3 out of 5
The ham is good but not amazing. For the price it has, I expected it to be better. Very expensive for what it is. A bit dry.
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H
Rating: 3 out of 5
This time the order did not go well. The ham is salty, the bones are not vacuum packed. I made a complaint and they ignored it.
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J
Rating: 2 out of 5
I was your regular customer and this last order has cost me a lot, thank you for that
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R
Rating: 2 out of 5
The salchichones and chorizo left a scratchy feeling under my tongue. I haven't opened the ham yet, I hope it is better.
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A
Rating: 2 out of 5
Deficient
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M
Rating: 3 out of 5
I was disappointed with the shoulder. I would rather say it is a good cellar shoulder. We did not notice the Iberian flavor. It was good but I would not buy it again for that price (62.5 €, the price of many 50% Iberian cebo shoulders).
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M
Rating: 3 out of 5
The order arrived quickly, in two days perfectly, but it arrived wrong and I have been trying to contact by phone for several days and they do not answer the calls, you can only leave a message and they do not call you back.
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H
Rating: 2 out of 5
At its point of salt, a lot of fat, little meat
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A
Rating: 2 out of 5
The ham I bought is not very cured, quite soft
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J
Rating: 3 out of 5
First ham fabulous but second disappointment.
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G
Rating: 2 out of 5
The information regarding the shipment was deficient. The shipment was announced in 24/48h, and it took 18 days. Transportation problems can be understood due to bad weather, but I was not notified at any time and had to call several times, even to an email I sent because I couldn't get a response by phone. On the other hand, once the ham arrived, I can say it is very good.
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A
Rating: 3 out of 5
Ok
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F
Rating: 3 out of 5
Quality price is good, the weight of some sausages is not as offered.
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F
Rating: 3 out of 5
The ham is good, but... The slicing is not adequate, as there is no way to take slices one by one. You can only eat by cutting with a knife, as it compacts so much that it becomes a fused piece. Next time I would buy it as a whole ham.
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A
Rating: 3 out of 5
It is very salty.
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