Customer reviews of JamónyPaletilla

The delivery company did not notify me of the delivery, when they called me I was 5 minutes away by car and the delivery person refused to wait for me, after 2 days of waiting I had to go in person to pick up the order.

Shipping was more or less fast. Good prices. But in this case, the shoulder is dry and a bit bland.

The ham is a bit hard but it is good.

I expected the shoulder to be of better quality, with the 40% discount it was a price that even so I would not buy it again, without that discount it would be extremely exaggerated. "100% acorn-fed Iberian...???"-- without more. I brought several colleagues to compare with some cebo, others 100 acorn-fed.... and we saw it on par with the 50% Iberian cebo.

I have always bought shoulders and other products on this website and the product, the treatment, the pickup at the Calafell market store, the gifts for going to pick it up... were very good. In the last order I placed, my surprise when I went to pick it up, I always do it this way since I live near the market store, was unpleasant: it turns out that the company has split into two people and the products have very different prices if you order them on the website jamonypaletilla.com compared to how they sell them in the physical store of the Calafell market. I paid almost 10€ more for my shoulder, in the store they had the same, cheaper and with a gift. I called to discuss it and they offered me discount vouchers for future purchases, of a 5% discount, even so it is still cheaper to buy it in the market store and they also have their own website. In the end, although the treatment and the product were always good with jamonypaletilla.com, the customer goes where they can save money on the same product.

Too salty the shoulder

The shoulder is not bad but it is very dry.

Hello, well the first time very good, the other not so much, there are packages that only have fat and do not taste very good to be honest.

The salchichón arrived without vacuum and the order took 1 week to arrive, it had not been like this on other occasions.

The truth is that I have been buying this lot with you for two Christmases and always perfect but this lot arrived in bad condition, the box all black with dirt and the fuet crushed

The shoulder is good but I requested knife cutting and paid for it and the cut of some pieces is very thick and with nerves that make it hard to swallow.

They took a little longer than expected since it is not the first time I buy but I must say that the product is perfect.

I bought for the first time in this store a lot of Iberian cebo ham 50% Iberian breed "Deseo Ibérico" (made by Los Romeros de Jabugo) in slices of 25 packs (advertised as "brutal offer") with 2 gifts included. The shipment was perfect in time and form, with a sealed sturdy box and vacuum-packed in bags (except for the bones, as air got into their vacuum bag). The ham...a total disappointment. The supposed Iberian marbling is absent. It has no appearance, aroma, flavor, or aftertaste of Iberian. We have eaten many tastier and less salty Serrano hams, and almost any Duroc ham (without D.O.) surpasses it. We have gone through 3 packs and have already lost "the illusion" with which we placed the order...so it will be hard to finish it. We misjudged the expectations of this product (at double the price of other similar ones in taste and quality, despite the "offer") and it is clear that we will not repeat...and we hope this serves as a warning for others. We still have to try the "gifts" (cheese wedge and acorn-fed ham bits) to see if they improve the impression we took away...

Few cubes, few bones and the preserves are very expensive (my mistake), the ham packages are good.

Very hard and dry in some parts and too little cured in others, it does not resemble other 5J that I have bought here

The shipping was very good, the ham is tasty, but a bit mild in flavor, otherwise, everything is correct.

I made a return request 7 days ago that has not yet been answered

I received a shoulder in bad condition, how can they contact me? 679792741 The packages are very good.

The labeling and origin of the ham do not match.

I had to claim the order twice... but they attended to me very well each time I called by phone... in the end, everything was fine.

I did not get an email confirmation on my order

Although the taste is good, it is so full of nerves that it doesn't let you enjoy it as it should. It becomes difficult, very difficult, to swallow it... so much that you have to deposit it outside your mouth.

Acceptable quality/price ratio.

Good on other occasions. In the last one, it is an Iberian shoulder, and it arrived very dry, on top, and underneath

I am unhappy because I asked them to send it packaged in small pieces like on other occasions and they did not do it.

The taste is very good, but half was very dry and almost could not be cut. What a shame

The rancid tonizo.

Very tasty.

I requested the boneless shoulder and wanted the bones, I specified it in comments twice to avoid confusion. I DID NOT RECEIVE IT.

Everything was fine, except the blood sausage that came squashed.

I give it a three because the ham lacks curing, it is very tender, it needs more time, but on the other hand, I must say that the taste is very good.

For being the best of acorn-fed 5J, once opened, paw down, left side all bacon, right side dry, dry, I will not buy a 5J again, it is not what I expected.

I have sent 2 emails about an incident and have not received a response

Ham without fat and little flavor, a disappointment.

The shavings are getting worse each time. The one I just opened is a ham of worse quality and with pieces of hard bacon. It is poorly cured.

The black label ham Benito is now called Anselmo Benito, its quality is no longer as good and it has come out a bit salty. I will not buy it again. The shipping was super fast and perfect.

Good morning, I have bought many shoulders and for the first time, they delivered it to me quite dry

Everything very well.

Very dry shoulder

It is not the quality I expected. It was better on other occasions.