Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2 and 3 stars

Reset filters
R
Raul M.
Rating: 2 out of 5
following a purchase from 20/09/2024
Good evening. After many perfect orders... this time I am not satisfied at all since although the ham has a very good flavor it is very hard!!! And I don't think we can eat it all.
Translated reviews
F
Francisco S.
Rating: 3 out of 5
following a purchase from 19/09/2024
I am not completely satisfied. I expected something else.
Translated reviews
B
Bruno S.
Rating: 2 out of 5
following a purchase from 18/09/2024
The hams are just bone and fat, they made an attractive package for customers to buy.
Translated reviews
M
Mª Carmen P.
Rating: 3 out of 5
following a purchase from 17/09/2024
The shoulder is good but I expected to find it better in taste. I have bought this brand before and it has never disappointed me, that 'grip' that stays in the throat when you savor it, this one did not have it. I must say that I negatively value the tracking of the order, there is no way to track it because there is no tracking number. The website says that UPS is the transport agency and in the end, it was brought by Nacex.
Translated reviews
F
Francisco C.
Rating: 2 out of 5
following a purchase from 03/09/2024
This is the second time I buy from you. The first was during Christmas and it took a long time. The second, after 12 days, the carrier called me to see what the postal code was. Very bad transport service
Translated reviews
F
Francisco F.
Rating: 3 out of 5
following a purchase from 10/09/2024
Sirs, a 100% acorn-fed Iberian ham should not be salty and hard, not excessively but it should be better than it is.
Translated reviews
P
Pilar M.
Rating: 3 out of 5
following a purchase from 10/09/2024
The order came with only three bones and very small ones.
Translated reviews
J
Jose G.
Rating: 2 out of 5
following a purchase from 02/09/2024
It turns out that I ordered fresh chorizos and they took a week to be delivered so they went straight to the trash for safety, I certainly don't think they could be consumed due to the heat process during transport you are not to blame but you will understand my problem
Translated reviews
J
Joaquín P.
Rating: 3 out of 5
following a purchase from 03/09/2024
So far, I have made several purchases and I am very happy, but in the last batch, the knife did not come, I claimed it and I still don't know anything.
Translated reviews
M
Martín D.
Rating: 3 out of 5
following a purchase from 04/09/2024
I like it a little more cured.
Translated reviews
N
Nuno Alberto S.
Rating: 2 out of 5
following a purchase from 03/09/2024
The support for the ham that comes in the photo is not the same as what I received. It is a misleading photo for customers.
Translated reviews
J
Jonathan E.
Rating: 2 out of 5
following a purchase from 03/09/2024
The quality of the product leaves something to be desired
Translated reviews
P
Paco M.
Rating: 3 out of 5
following a purchase from 28/08/2024
I ordered the product sliced by knife and they sent it to me in one piece, I will leave it until I find a slicer, I cannot do it due to reduced mobility, then I cannot comment on the quality at the moment, but on the service, yes, thank you and greetings.
Translated reviews
E
Eugenio S.
Rating: 3 out of 5
following a purchase from 28/08/2024
A little dry.
Translated reviews
R
Ramiro D.
Rating: 2 out of 5
following a purchase from 27/08/2024
I had to return the order because they made a mistake and it was short on weight in the products I ordered
Translated reviews
C
César C.
Rating: 3 out of 5
following a purchase from 27/08/2024
Fast service, very good customer attention. But I think it is essential to know the ingredients of what you buy... it would be good if they were listed on the website.
Translated reviews
J
José Luis O.
Rating: 3 out of 5
following a purchase from 25/08/2024
It is very good in taste but very dry.
Translated reviews
J
Jose Antonio O.
Rating: 3 out of 5
following a purchase from 21/08/2024
Good. But the previous one I bought was better.
Translated reviews
J
Jose R.
Rating: 3 out of 5
following a purchase from 04/08/2024
a lot of fat and little ham
Translated reviews
F
Federico D.
Rating: 2 out of 5
following a purchase from 20/08/2024
Opened package 2 chorizos were missing and the can of olives came out of the jar all dented I do not understand the intact package
Translated reviews
M
Manuel S.
Rating: 2 out of 5
following a purchase from 07/08/2024
I found while cutting it, with the plate of the type of ham, but in between, cut and having although it came vacuum-packed, having to throw ham around the house piece of the plate, it was slimy and almost with green. I did not try it, after having to throw away about 1/2 kilo of ham, my anger took away my appetite.... I have to ask you a question.. How is it possible that a shoulder of black leg ham..does not smell like ham???? I hope for a response thank you.
Translated reviews
M
Manuel E.
Rating: 3 out of 5
following a purchase from 08/08/2024
Ham and shoulder, good but the product received: selection ham by author Benito, a piece of crap; hard, dry and tasteless. A scam
Translated reviews
J
Jose R.
Rating: 3 out of 5
following a purchase from 01/08/2024
it has a lot of charm more than 1 kilo
Translated reviews
I
Ibon C.
Rating: 3 out of 5
following a purchase from 29/07/2024
Overall everything is fine, the cheeses are very tasty, I haven't tried them all, I tried the loin and I didn't like it, it seemed very plain, it had no fat streaks in the middle, dry, a real shame
Translated reviews
S
Santiago H.
Rating: 2 out of 5
following a purchase from 28/07/2024
It is from black leg but the hooves have fallen off, which gives it a good appearance and at first glance indicates its origin, it is like the discarded black leg hams, as if they were selling hams with defects, and the weight somewhat lower than contracted weighed 7.4kg and I bought between 7.5 and 8.0 kg this ham should be in the lower scale that they sold of 7.9 and 7.5kg It was for a gift and I had to buy another one from a more serious company and leave this one for myself. The flavor is good but here everything is valued and especially in this category of hams
Translated reviews
J
Josep P.
Rating: 3 out of 5
following a purchase from 22/07/2024
The shoulder a bit tender and salty
Translated reviews
D
Dolores U.
Rating: 2 out of 5
following a purchase from 18/07/2024
The ham can be eaten but it is not at all what we expected we asked for it not to be very dry and it was very dry and the quality very just
Translated reviews
E
Eugenio S.
Rating: 2 out of 5
following a purchase from 18/07/2024
This time the shoulder does not have the quality of other times. Excessively cured and as if recooked by the heat
Translated reviews
S
Sergio F.
Rating: 2 out of 5
following a purchase from 17/07/2024
THE HAMS HAVE NOT ARRIVED LIKE OTHER TIMES THE WEIGHT IS LOWER AND THE DEBONING IS NOT GOOD
Translated reviews
J
Jose A.
Rating: 2 out of 5
following a purchase from 08/07/2024
They haven't even read my comments in the order, and if I'm wrong, they ignored them.
Translated reviews
E
Emilio G.
Rating: 3 out of 5
following a purchase from 07/07/2024
I wasn't convinced this time, I ordered a high-performance navidul ham sliced and the 2 packs I opened were undercured and too salty, and I opened one of the blocks and it had less salt but tasted like nothing more than meat with salt. The thing is I ordered those blocks again because in the previous order the quality-price was better than many bought in the deli, but this time at least it wasn't like that
Translated reviews
V
Vicente S.
Rating: 3 out of 5
following a purchase from 05/07/2024
Ham too salty
Translated reviews
S
Secundino P.
Rating: 2 out of 5
following a purchase from 04/07/2024
My last purchase was a disaster, I only had bacon (I thought I wouldn't find beta). I will buy again, but not this brand. I will repeat from previous ones that were 10.
Translated reviews
J
Juan A.
Rating: 2 out of 5
following a purchase from 01/07/2024
Salty, and boneless to the extreme. I will not buy this type again.
Translated reviews
D
Didac A.
Rating: 2 out of 5
following a purchase from 30/06/2024
One of the two hams I received is lighter than what I ordered. The invoice/order clearly states that the piece is 5-5.5k. I received one of 4.5 to 5. I feel deceived and I bought 2 units.
Translated reviews
M
Miguel R.
Rating: 3 out of 5
following a purchase from 30/06/2024
The lack of information for delivery. Why do I have to investigate where the order is when I supposedly have to receive it at my home? Why do I have to travel to the other side of town to pick it up?
Translated reviews
G
Guillermo C.
Rating: 3 out of 5
following a purchase from 27/06/2024
I bought a DM cheese, exceptional, very good, also a hard ham (the second one I buy) this one is very dry... Exceptional flavor.. But very dry, what a pity,.. I will repeat, we all make mistakes, if the disappointment repeats.. It will be there.
Translated reviews
M
Maria Josefa M.
Rating: 2 out of 5
following a purchase from 23/06/2024
The Benito cebo shoulder has turned out quite bland.
Translated reviews
M
Margarita P.
Rating: 2 out of 5
following a purchase from 26/06/2024
too dry and salty
Translated reviews
A
Antonia R.
Rating: 2 out of 5
following a purchase from 25/06/2024
It's not as good as I expected considering 50% Iberian breed
Translated reviews