Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2 and 3 stars

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M
Moises F.
Rating: 3 out of 5
following a purchase from 19/12/2022
Quality price is fine, but I expected it to be a bit more cured
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Helena T.
Rating: 3 out of 5
following a purchase from 15/12/2022
Unlike other occasions, it lacks being more cured
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Alba G.
Rating: 3 out of 5
following a purchase from 17/12/2022
The shipping process was very good, but the ham was undercured and I couldn't start it at Christmas...
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Domingo V.
Rating: 3 out of 5
following a purchase from 18/12/2022
SHOULDER WITH VERY GOOD FLAVOR BUT A LITTLE SOFT NOT VERY CURED.
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Daniel P.
Rating: 3 out of 5
following a purchase from 18/12/2022
Ham a little salty, otherwise the order arrived on time and as agreed
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Jorge C.
Rating: 2 out of 5
following a purchase from 14/12/2022
The cold cuts do not correspond with the image that appears in the photos and I received different products than I ordered.
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Jonatan R.
Rating: 3 out of 5
following a purchase from 14/12/2022
It lacks aging, otherwise everything is perfect
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Reyes T.
Rating: 2 out of 5
following a purchase from 15/12/2022
It has come out hard and dry
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Ihintza T.
Rating: 3 out of 5
following a purchase from 12/12/2022
In general, quality price is very good. But the ham from all the baskets has excessive plastic flavor.
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Cesar S.
Rating: 2 out of 5
following a purchase from 11/12/2022
Not very good taste, very salty. The bones were not vacuum packed. They had mold. I will not buy again
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Alfonso F.
Rating: 2 out of 5
following a purchase from 02/12/2022
The shoulder is very dry
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Jose Roberto C.
Rating: 3 out of 5
following a purchase from 06/12/2022
I don't give 5 stars because one shoulder came with white rzs and contacting you is impossible.
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Araceli G.
Rating: 3 out of 5
following a purchase from 07/12/2022
On multiple occasions I warned that a note should be sent so that the person receiving the gift would know who it was from, and there was no note in the order. Therefore, I am left disappointed. I'm sorry.
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Matilde C.
Rating: 3 out of 5
following a purchase from 04/12/2022
All good.
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Mari P.
Rating: 3 out of 5
following a purchase from 08/12/2022
The shoulder is very fresh.
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Jose Luis D.
Rating: 3 out of 5
following a purchase from 03/12/2022
A little salty, but otherwise good.
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Pascual G.
Rating: 3 out of 5
following a purchase from 07/12/2022
It does not come close to an acorn-fed Iberian ham, I am not very happy with this ham in terms of quality price.
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Silke S.
Rating: 3 out of 5
following a purchase from 27/11/2022
Perfect, thank you.
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Manuel D.
Rating: 3 out of 5
following a purchase from 23/11/2022
Except for the delay, everything is fine.
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Adelfa A.
Rating: 3 out of 5
following a purchase from 23/11/2022
Correct.
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Estefanía F.
Rating: 3 out of 5
following a purchase from 01/12/2022
A bit expensive for the quality it has.
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Jose Luis P.
Rating: 2 out of 5
following a purchase from 04/12/2022
I ordered 2 boxes of IRIS Dorado vermouth and I received 2 boxes of IRIS Rojo vermouth. I have called several times to return at least one of the boxes but they do not answer the phone.
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Antonio C.
Rating: 2 out of 5
following a purchase from 30/11/2022
It is not what I expected, there is no price-quality relationship, it is well below what was expected
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Manel F.
Rating: 2 out of 5
following a purchase from 18/11/2022
I placed the order on November 18, it was delivered on December 1, and regarding the cheeses I ordered, they sent me different ones that had nothing to do with it. I sent an email and made complaints on 5/12/22 and today, the 13th, I have no response regarding this. The products are fine, but the customer service is bad
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Luis P.
Rating: 3 out of 5
following a purchase from 21/11/2022
It took two weeks to arrive and customer service is a bit terrible because they don't answer the phone on the first try, otherwise everything is fine.
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Fernando G.
Rating: 3 out of 5
following a purchase from 30/11/2022
It tastes very good, but it has a lot of fat.
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Jordi D.
Rating: 3 out of 5
following a purchase from 30/11/2022
The order arrived well and quickly. I bought a Don Benito Jabugo shoulder at a very good price, I haven't opened it yet so I won't evaluate it. I also bought two packages of Don Benito Iberian loin, they were good in flavor but six months ago they would have been much better since they were very well cured.
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Alberto P.
Rating: 3 out of 5
following a purchase from 14/11/2022
Delicious shoulder, but a huge delay in delivery, the transport company needs improvement. Thank you.
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Jacinto M.
Rating: 3 out of 5
following a purchase from 30/11/2022
Everything in order.
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Xosé Luis G.
Rating: 3 out of 5
following a purchase from 19/11/2022
Little information about the traceability of the product; excessively cured (old), little white fat and a lot of rancid. It does not correspond to the price. I regret the criticism but I was disappointed.
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Pepe T.
Rating: 3 out of 5
following a purchase from 18/11/2022
Excessively salty.
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Joao Manuel Gomes Pinheiro S.
Rating: 2 out of 5
following a purchase from 25/11/2022
Very bony
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Javier C.
Rating: 2 out of 5
following a purchase from 28/11/2022
I don't know if it was a coincidence, but this is the second time in a row that the requested weight does not match reality. Both times it was less than what was paid. I will give one last chance on the next order.
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Carlos Manuel S.
Rating: 3 out of 5
following a purchase from 27/11/2022
It did not reach the indicated weight, and although I communicated this to the seller, I have not received any response.
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Antonio Emilio R.
Rating: 3 out of 5
following a purchase from 25/11/2022
The shipment arrived on its day. The ham turned out good. I do not give it 5 stars because the ham arrived full of mold, greener than Hulk.
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Victoria P.
Rating: 3 out of 5
following a purchase from 20/11/2022
The delivery was very fast. Of the product, we have only tried the loins from Sanchez Romero Carvajal and it was a disappointment, it is not the quality that this brand usually offers, very dry and tasteless. We hope to have better luck with the shoulders.
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Vincent N.
Rating: 3 out of 5
following a purchase from 25/11/2022
Good and quickly served. Surprised even to see that some vacuum-packed products indicate a preservation between 0 and 5°, which the seller does not specify,...who delivers without respecting the cold chain...
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Cristobal R.
Rating: 2 out of 5
following a purchase from 19/11/2022
I regret giving this opinion, but it is the reality of what happened with my last order. I'm not saying this for the money, simply because I didn't even receive customer service attention or a response. For the following. Order: MWAYIWLWM 11/19/2022 133.35 € Cristobal Ramirez 11/20/2022 08:51:14 I DID NOT APPLY THE BLACK22 BY ERROR, COMPENSATE ME WITH BONITO AND OLIVES 11/19/2022 133.35 € Cristobal Ramirez
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Àngel B.
Rating: 3 out of 5
following a purchase from 18/11/2022
The flavor and aroma are absent and the taste is rather salty...
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Blanca Jacinta D.
Rating: 3 out of 5
following a purchase from 20/11/2022
The website is good, the service is fast.
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