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M
Rating: 3 out of 5
Delivery is a bit slow and it is difficult to get them to answer the phone. The quality of the products is very good.
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 2 and 3 stars
Reset filtersJ
Rating: 2 out of 5
The ham I ordered was not the one they brought me, I ordered the gold edition.
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A
Rating: 3 out of 5
100% cebo legacy, I am talking about a shoulder, I was very disappointed since apart from being a bit salty it was not tasty, a lot of bacon, it is really a shame but it cannot be returned because I did not have time since we are at Christmas,
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J
Rating: 2 out of 5
It is salty and dry on one side, but tender and exquisite on the other.
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A
Rating: 3 out of 5
Everything perfect. Thank you
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J
Rating: 3 out of 5
I will order again
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L
Rating: 2 out of 5
It is not a ham with 50% Iberian flavor. I will not recommend it or buy it again.
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F
Rating: 2 out of 5
The order was phenomenal and the product fantastic but they do not put recipient labels or say they forget and they arrive very late.
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N
Rating: 2 out of 5
The shoulder has a lot of fat but now that I turned it over it has even more fat, there is no ham. The box came damaged and does not come with the one that says a black one with handles, a lie, I will not buy again.
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F
Rating: 2 out of 5
I bought the ham+cheese offer for my grandmother, at least if the ham doesn't turn out well, the cheese should be good... pff Well, the cheese has no brand, at least leave the brand visible, well nothing, a cheese without a brand to know which one it is. For the flavor, it is an average sheep cheese (like the one from my local supermarket). Regarding the ham, yes, it tastes good. Harder than the Perico leg because it is a shoulder but good for someone with good teeth, they might like it, for older people I wouldn't recommend this shoulder, so it's cheese ACME for dinner...
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R
Rating: 2 out of 5
I find it a bit fresh for a ham of that price.
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J
Rating: 3 out of 5
Order and receipt of the item were fine. But the shoulder they sent is half bacon. I am going to have some very tasty chickpeas.
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M
Rating: 3 out of 5
The supposed Customer Service does not respond to inquiries. I consider the delivery process somewhat slow. I think they have room for improvement.
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C
Rating: 3 out of 5
The order was delayed due to lack of stock.
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I
Rating: 3 out of 5
Or this last sweet has no flavor.
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J
Rating: 3 out of 5
Fast shipping. Packaging slightly damaged. Assembly with medium difficulty. Good price.
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M
Rating: 3 out of 5
Very good products and excellent service.
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J
Rating: 2 out of 5
The order took too long and the logistics information was terrible. The courier sent me an SMS with a delivery date that was not met.
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I
Rating: 2 out of 5
Very good service, fast shipping... but customer service was a bit average.
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V
Rating: 3 out of 5
It tastes fine, but it has too much bacon.
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R
Rating: 3 out of 5
The purchase, I mean service, delivery, and everything else was fine, but the cheese is more aged than I am, and I am already of a certain age, so I won't buy cheese from you again, that's for sure. As for the ham, well, for that price, it's not bad. Cheers.
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P
Rating: 2 out of 5
So far average. Upon opening it, I was surprised by the large amount of fat it has and few dark veins of ham...
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J
Rating: 3 out of 5
The products look good, as always. Although they haven't been able to be tried. It's necessary to take care of the shipments; the boxes arrive crushed, taped over, etc. Visually, it doesn't look good.
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C
Rating: 2 out of 5
Can of oil all crushed and box lot too.
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J
Rating: 2 out of 5
I ordered a pack with a deboned shoulder and they sent it whole, I am waiting for a response and for them to refund the extra amount paid.
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A
Rating: 2 out of 5
I bought two shoulders, one very dry and the other with a lot of fat.
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J
Rating: 3 out of 5
Good price but the quality is only acceptable. Not too cured and with too much salt for my taste.
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A
Rating: 3 out of 5
First time I buy the Joselito shoulder in this store... it certainly hasn't been the best I've had, weight very close to the lower limit and a lot of external fat.
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J
Rating: 2 out of 5
The shoulder arrived very hard and dry.
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T
Rating: 3 out of 5
Acceptable quality-price ratio, I will buy again.
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A
Rating: 3 out of 5
I have been ordering for several years and this has been the worst; the package was stuck in the transport agency's warehouse all through the Constitution bridge, and to make matters worse, the transport agency says they don't deliver in my area, and I had to go pick up the package myself, very bad.
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J
Rating: 2 out of 5
It took too long, and the ham has some mold spots inside between the meat and the fat, and in flavor, for being Iberian cebo it doesn't taste like that and is a bit salty for my taste.
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F
Rating: 2 out of 5
The shipping was very fast, but unfortunately the ham turned out very dry and salty, a shame because the price was good.
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J
Rating: 2 out of 5
If I have to rate the shoulder, I would give it a 4. The initial shipping a 0, horrible management from nacex, days later with the mediation of their customer service they solved the issue but the feeling of the shipping is bad.
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D
Rating: 3 out of 5
Very fast delivery. The shoulder is good, although too cured. It doesn't have the black label tie.
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Á
Rating: 2 out of 5
It is more fat than ham, it has good flavor, but there is little to enjoy, quite dissatisfied with my purchase.
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J
Rating: 3 out of 5
The flavor is good, but the shoulder I received has too much fat.
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M
Rating: 3 out of 5
The ham had a lot of bacon, it's not worth it... The Iberian sausages were tasty.
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R
Rating: 2 out of 5
We haven't tried the ham yet. The first time they arrived with 2 kilos less, they quickly changed it without a problem but the boxes arrived in very bad condition. Battered and broken from transport.
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J
Rating: 3 out of 5
I have nothing to object about the quality of the purchased products; however, regarding the complaints about mistakes in the last shipment, the response is not being as quick as it should be in a serious company. I am waiting to resolve my complaint.
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