Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2 and 3 stars

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L
Lourdes C.
Rating: 3 out of 5
following a purchase from 04/11/2021
The truth is that I was disappointed. It's too salty and doesn't have more flavor than a 50%.
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Miguel M.
Rating: 2 out of 5
following a purchase from 02/11/2021
It was the 3rd time I ordered with jamoypaletilla. And possibly the last... The ham has a terrible curing and I had bought it before and either it is not the same or they haven't cured it well... It was a batch of ham and half cheese for 99e.
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Aitor A.
Rating: 2 out of 5
following a purchase from 02/11/2021
This time it arrived. The ham is very dry, it was specified that it shouldn't be dry.
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Jose Manuel M.
Rating: 2 out of 5
following a purchase from 27/10/2021
The ham is good in flavor but a bit tough on the thinner side. I don't know if I will repeat.
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Tolox F.
Rating: 3 out of 5
following a purchase from 25/10/2021
The cheese is delicious but the ham is a bit raw.
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Luis M.
Rating: 2 out of 5
following a purchase from 26/10/2021
The ham is very tender, not satisfied.
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Manuel E.
Rating: 2 out of 5
following a purchase from 24/10/2021
This field-fed ham is worse than any ham even if it is not Iberian. Inside dry and quite a few rotten pieces and the bacon with many yellow spots. I will not buy from ham and shoulder again.
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Eugenio B.
Rating: 3 out of 5
following a purchase from 23/10/2021
Some packages seem to be bacon, not ham.
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Antonio P.
Rating: 3 out of 5
following a purchase from 23/10/2021
Very poorly done packaging. Broken box, broken bottle of oil.
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Rafael E.
Rating: 3 out of 5
following a purchase from 18/10/2021
Too cured.
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Lorenzo F.
Rating: 3 out of 5
following a purchase from 12/10/2021
The product is good but the shoulder is smaller than I expected and quite dry.
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Olga C.
Rating: 3 out of 5
following a purchase from 11/10/2021
The delivery transport was terrible. Supposedly it was to arrive on Thursday, I needed it for the weekend and it arrived on a Monday.
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Pablo Jesús V.
Rating: 2 out of 5
following a purchase from 13/10/2021
The format is perfect, the cut and size are appropriate. The problem is that it has either been stored for a long time, or the piece has been maturing for a long time, so that the bacon and the ham itself taste rancid. Now I understand the 'super offer', although I honestly think there are things that should not be sold in that state for the seriousness of the companies. I was thinking of buying for Christmas, but I think I will have to look for other options.
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Manuel I.
Rating: 2 out of 5
following a purchase from 11/10/2021
Regarding the item we are satisfied, not so with the delivery of the order, the carrier delivered the package to a neighbor without notifying me of this fact and without me knowing that this had happened or to whom. Considering the value and content of the item (food) it seems to me an irresponsibility on the part of the transport service.
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Pere C.
Rating: 2 out of 5
following a purchase from 10/10/2021
When cutting it with a machine, the kilo is very expensive
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Eva Maria B.
Rating: 3 out of 5
following a purchase from 12/10/2021
The order arrived quickly, but the 100% acorn shoulder from Benito did not meet expectations. I will not repeat with this brand.
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Maite Z.
Rating: 3 out of 5
following a purchase from 11/10/2021
Well, I'm still at the beginning and without any fat, it's a bit dry and salty, but I'm going to wait a bit to see if it improves.
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Christian W.
Rating: 3 out of 5
following a purchase from 13/10/2021
The merchandise was damaged as the packaging was not appropriate for the content (smashed cheeses). The shoulder is overripe (it's very dry).
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Lourdes G.
Rating: 3 out of 5
following a purchase from 10/10/2021
The order was perfect. Just one thing, the ham has a lot of fat.
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Raul V.
Rating: 2 out of 5
following a purchase from 10/10/2021
It was very cheap, and very dry, I left it for croquettes
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Dolores D.
Rating: 3 out of 5
following a purchase from 09/10/2021
The shipment was quick and very good, the ham is very good, I hope it stays that way until the end, I will repeat.
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Julio César De La V.
Rating: 2 out of 5
following a purchase from 20/08/2021
I bought two boneless hams, the first one was good but a bit tender. The second one I ordered a bit more cured, and yes, it came more cured, but with a slightly bad smell, I thought it would be a piece, but the second one came with the same smell.
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Lucia T.
Rating: 3 out of 5
following a purchase from 10/10/2021
I bought the same product again but this time the quality has not been like the first time.
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Jose Luis S.
Rating: 2 out of 5
following a purchase from 06/10/2021
For my taste, it is too cured, the ham is a bit hard.
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Jesus S.
Rating: 3 out of 5
following a purchase from 07/10/2021
For me, I know what I had bought and the truth is that once opened the quality is very good and I have checked the price with a large store for the same item, much cheaper.
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Alberto D.
Rating: 3 out of 5
following a purchase from 04/10/2021
The product has a very good taste, a bit dry for my liking. The packaging arrived destroyed, the box broken in all places and taped up.
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Juan Diego G.
Rating: 2 out of 5
following a purchase from 05/10/2021
A shoulder of almost 200€ is a product from which quality and an optimal state of consumption are expected. This was not the case in my second purchase
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Maria Teresa V.
Rating: 3 out of 5
following a purchase from 10/09/2021
I bought a shoulder 100% IBERIAN ACORN HAM CERTIFIED D.O.P. JABUGO "959" BLACK LABEL - and although it has a quite acceptable taste, I prefer other brands ordered previously.
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Jose Luis M.
Rating: 2 out of 5
following a purchase from 26/09/2021
I expected more quality, it seems that they are two different ones, and without bones since it was a whole shoulder
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Jose A.
Rating: 3 out of 5
following a purchase from 27/09/2021
It had a fold of fat with a hole and the whole surrounding area tasted quite rancid, having to clean more than normal.
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Jordi L.
Rating: 3 out of 5
following a purchase from 24/09/2021
100% Iberian acorn shoulder, it lacks a bit of flavor, it is undercured.
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Juan S.
Rating: 3 out of 5
following a purchase from 25/09/2021
A lot of fat and a slightly rancid taste.
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Maria F.
Rating: 3 out of 5
following a purchase from 26/09/2021
The cheese is worth it, according to quality price it is superior but the ham is not of the quality expected.
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Gabriel M.
Rating: 3 out of 5
following a purchase from 23/09/2021
Very good ham, very cured.
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Ramon V.
Rating: 3 out of 5
following a purchase from 20/09/2021
This time it has come out very salty.
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Begoña T.
Rating: 2 out of 5
following a purchase from 19/09/2021
I was disappointed with its flavor, we usually buy Teruel designation of origin at half the price and it has nothing to envy
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Maria Dolores P.
Rating: 3 out of 5
following a purchase from 04/09/2021
Correct.
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Lucrecia D.
Rating: 3 out of 5
following a purchase from 12/09/2021
It's a shame, but this time the sliced shoulder I ordered does not resemble the previous ones at all. It has no flavor.
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Antonio M.
Rating: 2 out of 5
following a purchase from 17/08/2021
the preservation that this shoulder had from the seller was not very good.... all the meat around the shoulder blade had separated from it, filling with mold and rancid,,,, wasted all this part of the shoulder.
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Fernando R.
Rating: 3 out of 5
following a purchase from 23/07/2021
I have to say that I had previously bought the 50% Iberian breed acorn ham and was very happy, now I bought the black label ham from Benito and I am very disappointed, it does not seem like Iberian ham, I paid 130€ for this ham and it seems like a 75€ ham, I also have to say that I have no complaints about the page because I mentioned my discontent and in the end they compensated me, but regarding that ham I am very disappointed to say that I had previously tried the 50% Iberian breed acorn ham I bought a black label ham from Benito and the truth is that I was very disappointed with that ham.
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