Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2 and 3 stars

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R
Raul R.
Rating: 2 out of 5
following a purchase from 08/10/2025
The ham has good taste and is well salted but very dry which indicates that they sent me a ham that has been waiting a long time in storage, it also leads to error that they describe it as black label when the leg tie is white, in short a disappointment, I think it was a mistake to buy their product that does not meet the quality I expected but I also know it is a mistake I will not make again.
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Antonio P.
Rating: 2 out of 5
following a purchase from 25/09/2025
for the price of the product I expected much more, since in my opinion it seems that it is not well cured, (it looks like fresh meat) as a comment my previous order was 50% and was better cured and with better flavor than this last one that claims to be 100% Iberian.
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Amparo D.
Rating: 3 out of 5
following a purchase from 30/09/2025
Arrived with the vacuum lost
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Ana Q.
Rating: 2 out of 5
following a purchase from 30/09/2025
It came out dry
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José Luis M.
Rating: 2 out of 5
following a purchase from 24/09/2025
The blood sausage very good, but the ham leaves much to be desired
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David F.
Rating: 3 out of 5
following a purchase from 26/09/2025
Whenever I can, I buy here, I give it 3 stars because I bought 2 kilos of regular serrano ham and it turned out salty but it can be eaten, I can't ask for more for its price but I recommend Jamon y Paletilla because I have already bought Iberian hams and shoulders and they are a delight, so the three stars are for this last order which was deboned serrano ham 2 kilos and cut into 4 quarters and it turned out salty, for the rest ham and shoulder are highly recommended, they have first-class products, thank you.
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Francesc G.
Rating: 2 out of 5
following a purchase from 26/09/2025
Very dry and very little meat, a lot of fat...
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Juan Carlos B.
Rating: 3 out of 5
following a purchase from 14/09/2025
The purchase took a long time to arrive. Everything else is fine.
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Humble C.
Rating: 2 out of 5
following a purchase from 26/09/2025
The order arrived well but I did not receive any response about the ingredients the list plus the multitude of E's that they carry even to the fuet, not recommended, misleading advertising for not putting public on the first page the additives. Until never
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Eduardo P.
Rating: 3 out of 5
following a purchase from 14/09/2025
The ham is fine, but the shoulder is very dry
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Susana L.
Rating: 2 out of 5
following a purchase from 24/09/2025
I ordered two hams that were the same as I had ordered two or three months ago. The first one was of excellent quality the other two quite low. I have photos of the difference, a shame
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Daniel S.
Rating: 2 out of 5
following a purchase from 24/07/2025
One of the 3 hams that came in our order did not meet the acceptable curing time, lacking many months. This was confirmed to us at the International School of Ham Cutters. It's a shame because the other 2 hams were very good and this practice gives an unfair negative touch to the customer experience.
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Yolanda A.
Rating: 3 out of 5
following a purchase from 15/09/2025
I am satisfied with the purchase, but not with the knife cut, there are very thick pieces.
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Vicente G.
Rating: 2 out of 5
following a purchase from 23/09/2025
This is the third time we buy on your page, I bought the lot where they say the shoulder weighed around 3.5 to 4 kg, when I opened the box I noticed that it was very small we weighed it and it barely weighed 3 kilos. However, other times they arrived correctly.
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Luminita P.
Rating: 3 out of 5
following a purchase from 23/09/2025
The shoulder is very salty
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Carmen V.
Rating: 3 out of 5
following a purchase from 17/09/2025
Unfortunately, I do not recommend it, they took 1 week to send the order, I contacted them and they told me it was due to the slicing, regarding this, the bags are a bit of a mess, sometimes they come separated with plastic, sometimes not, tasty flavor but it was very little cured. I bought several things, honestly with the discount it was quite affordable, but they forgot some product, the solution was that they would send it to me in the next order.
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Ivan R.
Rating: 3 out of 5
following a purchase from 11/09/2025
I have bought the 5J shoulder many times, I have cut most of it myself, I have ordered it sliced by machine twice and this last time by knife but the cut is very thick, it is not well done. The taste is good, but not to look like a steak... It would be very advisable for whoever cuts it to make much thinner cuts. We are not satisfied this time.
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Jesus V.
Rating: 3 out of 5
following a purchase from 19/09/2025
The field-fed shoulder does not meet my quality expectations! Other alternatives have offered me more quality and flavor. This is my opinion
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Rafael R.
Rating: 3 out of 5
following a purchase from 12/09/2025
In general acceptable I have made three orders with them. Two of them well and one badly
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Marian E.
Rating: 2 out of 5
following a purchase from 06/09/2025
I have not received the ham
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Armando G.
Rating: 3 out of 5
following a purchase from 11/09/2025
This time the ham did not turn out the same as the previous one. These are things that can happen because there are no two pigs alike, but we have gone from an 8 to a 5...
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Joaquim S.
Rating: 2 out of 5
following a purchase from 12/09/2025
Good morning....the ham I bought a few days ago is....too......excessively salty. At first, it seemed like the salt shaker had fallen on it. Afterwards, although still too salty, it has moderated.
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Luis C.
Rating: 3 out of 5
following a purchase from 07/09/2025
Ham too salty and quite dry
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Jose G.
Rating: 2 out of 5
following a purchase from 08/09/2025
the service and delivery correct but the product lacks curing.
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Alfredo C.
Rating: 3 out of 5
following a purchase from 29/08/2025
The quality-price ratio is good but the hand cut seemed too thick to me, a shame.
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Fernando H.
Rating: 3 out of 5
following a purchase from 05/09/2025
The delivery has improved a lot because they send by Nacex which is next to my house, the cured meat as always, there are some that do not give the weight but the quality-price is good, the ham this time is very raw, I don't think it has more than 12 months of curing.
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My Y.
Rating: 2 out of 5
following a purchase from 04/09/2025
The bag of grilled cracklings is torn and everything fell into the box.
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Juan José M.
Rating: 3 out of 5
following a purchase from 03/09/2025
The shoulder is quite good
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Petr H.
Rating: 2 out of 5
following a purchase from 31/08/2025
Your shipment arrived incomplete.
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Javier A.
Rating: 3 out of 5
following a purchase from 31/08/2025
the weight of the product did not correspond to what they say it weighs
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Olga B.
Rating: 3 out of 5
following a purchase from 31/08/2025
A lot of fat
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Ángel F.
Rating: 3 out of 5
following a purchase from 02/09/2025
I haven't tried it yet, I don't know how good it will be..
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Jose M.
Rating: 2 out of 5
following a purchase from 23/08/2025
I received the ham on time and without problems. When I started it, I found a slight taste of humidity. I called and reported the problem, as I was passing near the warehouse I asked if I could stop by to change it. Once there we did a tasting with the warehouse managers and the taste had diminished but I still didn't find it good at all. I do not recommend it, I'm sorry. If they had changed it for me and it tasted the same I would have thought the same. If for them it was correct, I think it's fine, but it's not the taste we are used to. I will try other options.
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Carlos B.
Rating: 3 out of 5
following a purchase from 27/08/2025
Correct product
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Jose B.
Rating: 2 out of 5
following a purchase from 01/08/2025
Very poorly cut and does not seem to be acorn, in fact, I could put my hand in the fire that it is not, a scam. I would not buy more and of course not advisable
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Andrés H.
Rating: 3 out of 5
following a purchase from 03/08/2025
Good afternoon, the order took 16 days and I am 160 kilometers away from the store and this has not happened to me, I am buying daily on all portals, the ham is good, quality-price correct
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Luis P.
Rating: 3 out of 5
following a purchase from 24/08/2025
The first order was tastier ham. This order is a bit less compared to the other order and they are the same orders. Thank you
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Angeles L.
Rating: 3 out of 5
following a purchase from 19/08/2025
The Iberian cebo, Iberian desire, is good. The sliced reserve ham, Bon Talla, I don't like. It's hard and its flavor is not that of a reserve.
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Leopoldo P.
Rating: 3 out of 5
following a purchase from 14/08/2025
Very ordinary product and delay in service.
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David Q.
Rating: 2 out of 5
following a purchase from 16/08/2025
It was very cured truthfully and very hard
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