Customer reviews of JamónyPaletilla

In the first order I made of a ham I would give it a rating of between 0 and 100 of 90 in this second order I ordered two hams one I have not started yet and the other I would give a rating of 45

The blood sausage is not made of onion, it's a compact mass that doesn't break apart. It's not suitable for its purpose. On the other hand, it took two weeks to arrive, I suppose the delivery person was on a bicycle.

It's quite good, but I think there was less quantity than advertised, if we discount the weight of the plastics that protect the ham it doesn't exceed 4,300 grams.

The ham I bought had a good flavor. But I ordered it created and they delivered the whole piece to me.

The order and delivery went very well, but the ham is not at all up to my expectations. It is very tender, with an almost neutral taste... far from the pata negra that I am used to tasting... I would not recommend it

More well-salted than usual.

The ham has a lot of fat

The service and attention are unbeatable as always and I have been a customer for many years but in this case I had to return it because it was as thin as a board and the bacon was yellowish, so the little meat of ham that was there was rancid, they changed it for another one, we'll see how it turns out

Well, for being black label as they say... mine is lean like reserve serrano ham. I start the counterweight and the meat is completely lean, nothing interspersed between the meat and the fat. In terms of flavor, since it has no fat, it is dry and has no flavor. The salt point is good and the curing is perfect. But not for what is sold as black label.

too long to prepare the order, the transport was fine.

They took a long time to deliver and the product did not have the black label, as requested. Regards.

Satisfied.

They took 9 days to send the order, without any explanation.

The ham and cheese were warm upon arriving at my home. We need to change the carrier and send by Chronofresh

This time the ham is quite salty. The previous one was much better and was from the same brand.

The ham is tasty but the shipping was extremely delayed.

The feed ham is not feed, it is a good serrano ham and I'm sorry but I was disappointed.

I spoke with you, as in the previous shipment the package had been tampered with, and you told me you were going to send me 3 envelopes that were missing. My phone is 626802979 and my email is [email protected].

HAM WITHOUT MORE.

It's a little salty but not bad.

For my taste, it's very dry and a bit small in weight.

The ham is good and the service is fine.... everything on time.... but I feel a bit deceived by stating that the shoulders weigh between 1.750 and 2 kg.... I ordered 3 shoulders and none of them reached the minimum weight stated in the ad. The heaviest was 1.650 and there was another one of 1.600... a total of almost 0.5 kg less.

we received the ham, we started it and I was very disappointed with it. It is not a 50% Iberian ham, its flavor is not even close, it is a ham with a serrano flavor and it is also very salty. I think they cannot put in the ad Premium Iberian Ham 50% and send that ham, it is like a serrano ham and excessively salty, I requested a return.

My satisfaction has a but, this ham would be perfect if it had a little less salt, it wouldn't be bad to announce that this ham is low in salt, so the buyer knows what they are purchasing.

The transport company was delayed and the vacuum packaging does not fit well on some pieces

Well, finally what I expected to arrive in 2 days, arrived 2 weeks later practically

We have been consuming your products for years and the overall satisfaction is very good. The previous ham from the Montesano brand was of high quality, but this last shoulder from the same brand has the smell and taste of pork, not typical of 100% Iberian acorn, although we are consuming it.

The delivery has been terrible, I haven't tried the product yet.

The shipping time was a disaster, between when I bought it and when it arrived at my house with a prior complaint email about the wait, I don't remember exactly but at least 10 days, although it was probably two weeks, unacceptable. The ham is fine, acceptable and what is more or less available for this price almost everywhere.

Somewhat fresh ham for consumption.

The quality of the lean meat is GOOD... REGULAR the weight 8.220 Kg. (according to the label) that is a little less than the minimum weight offered. BAD the fat proportion is extremely high.

There is no way to track the order and they took more than five business days, as well as calling them and they don't answer the phone.

The product is fine. The promotion included a wedge of cheese that I did not receive, I sent a message to claim it and I did not receive a response, after several days of calling they tell me that they will refund me 2 euros for the wedge... anyway...

Good ham, oily, good reddish color, very mild and not intense flavor and smell, very similar to the hams from Guijuelo. Recommendable.

Very poorly packaged package. The ham is very moist.

The order arrived one day late, they didn't answer calls or emails, to request a solution to the problem since it is a perishable product although it came vacuum-packed, and they respond several days after receiving the goods. I expressed my complaints in the email, and they replied saying that customer service is good and that if they don't answer the phone it's because they are busy. They should attend to the messages from the answering machine and try to resolve the problem on the day it arises and talk to the transport company that failed with the delivery of the order, once received, it is of no use to communicate with you. I hope that when I open the ham packages they are in perfect condition. This way I will have to pay for refrigerated shipping, as there is no guarantee of delivery. In any case, this is the first time this has happened to me with them, and I will continue to buy, if something like this happens again, then I will not buy anymore.

I find that this ham is not dry at all and the same words and its taste are not marked like 100% usual It is very soft! How long has it been dried? Awaiting your response. Best regards. Alain DUBOUILLE

Fast delivery service and tasty shoulder but very dry, I started cutting it from one side that I couldn't cut, changed sides and it was somewhat better, very dry.

I didn't like the ham much, they say it's 100% Iberian, but it can't be, because it has no marbling. Thank you

The curing time of the received product (ham) is not optimal; it is much lower than indicated on the website, so the texture of the product leaves much to be desired (very soft)