Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2 and 4 stars

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A
Antonio Guillermo F.
Rating: 4 out of 5
following a purchase from 20/02/2026
Good piece... but little interspersed fat and a lot of exterior fat.
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Response from JamónyPaletilla
Dear Antonio Guillermo,

We sincerely appreciate your opinion and are glad to know that you found our piece of good quality. We take note of your comments about the amount of interspersed fat and exterior fat; your feedback is very valuable to us and will help us improve. We hope to see you again at JamónyPaletilla and that your next experience is even more satisfactory.

Sincerely,
The JamónyPaletilla team.
E
Elisabet C.
Rating: 4 out of 5
following a purchase from 11/02/2026
Very good
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Response from JamónyPaletilla
Dear Elisabet,

We sincerely thank you for your comment and the rating of 4/5. We are glad to know that you had a good experience at "JamónyPaletilla" and we hope to continue improving to offer you an even more satisfactory service in the future.

Sincerely,
The JamónyPaletilla team.
L
Lluis P.
Rating: 4 out of 5
following a purchase from 28/01/2026
Everything is ok
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Response from JamónyPaletilla
Dear Lluis, we sincerely thank you for your rating and are pleased to know that your experience with JamónyPaletilla has been satisfactory. If you have any additional suggestions or comments, please do not hesitate to share them with us. We hope to see you again soon!
L
Lourdes G.
Rating: 4 out of 5
following a purchase from 22/01/2026
It tastes good. The only thing is that I thought the shoulder would yield more... That is, I thought it would provide more packages.
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Response from JamónyPaletilla
Dear Lourdes, we appreciate your honesty and your valuable opinion. We are glad to know that you enjoyed the flavor of our palette, and we will take your comment about the product's performance into account for future improvements. We are always committed to our customers' satisfaction.
F
Francisco R.
Rating: 4 out of 5
following a purchase from 02/02/2026
The purchase arrived well and on time. I haven't tried the product, but I hope it also meets expectations.
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Response from JamónyPaletilla
Dear Francisco,

We sincerely thank you for your comment and your rating of 4/5. We are glad to know that the purchase arrived on time and in perfect condition. We hope you enjoy the product, and if you have any questions or need assistance, please do not hesitate to contact us. Your satisfaction is our priority.

Sincerely,
The JamónyPaletilla team
S
Serafin A.
Rating: 4 out of 5
following a purchase from 01/02/2026
The product itself, as always, excellent; the packaging not so much. I think the packaging of the product is still a bit careless and shabby. A ham inside a box without securing stops is a bit mediocre.
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Response from JamónyPaletilla
Dear Serafin,

We sincerely thank you for your evaluation and your comments about our product. We are glad to know that the quality of the ham has met your expectations. However, we take note of your observations regarding the packaging and commit to improving in this aspect. Your opinion is very valuable to us and helps us continue to offer quality service.

Sincerely,
The JamónyPaletilla team.
F
Fernando F.
Rating: 4 out of 5
following a purchase from 01/02/2026
There has not been a single failure, always good pieces of good ham.
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Response from JamónyPaletilla
Dear Fernando,

We sincerely thank you for your review and for trusting JamónyPaletilla. We are glad to know that you are satisfied with the quality of our products. Your opinion is very valuable to us and motivates us to continue offering the best. We hope to serve you again soon!

Sincerely,
The JamónyPaletilla team
C
Cristina R.
Rating: 4 out of 5
following a purchase from 17/01/2026
Delicious and well packaged
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Response from JamónyPaletilla
Dear Cristina, we sincerely thank you for your positive comment about our site "JamónyPaletilla". We are glad to know that you enjoyed the quality of our products and their proper packaging. We hope to have your visit again very soon.
J
Jaume A.
Rating: 4 out of 5
following a purchase from 28/01/2026
Good quality - price of the shoulder
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Response from JamónyPaletilla
Dear Jaume, we sincerely appreciate your evaluation and positive comment about the quality-price of our shoulder. We are pleased to know that you are satisfied with your experience at "JamónyPaletilla". We hope to serve you again in the future.
R
Rafael G.
Rating: 4 out of 5
following a purchase from 21/01/2026
Good products. Just one drawback, the delay in shipping.
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Response from JamónyPaletilla
Dear Rafael,

We sincerely appreciate your comment and are glad to know that you are satisfied with the quality of our products. We regret the delay in shipping and are working to improve this aspect and offer a more efficient service. Your opinion is very valuable to us.

Sincerely,
The JamónyPaletilla team
J
Joaquin R.
Rating: 4 out of 5
following a purchase from 30/01/2026
The ham arrived very well, very good, to buy again.
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Response from JamónyPaletilla
Dear Joaquín,

We sincerely thank you for your comment and for rating our product with 4/5. We are glad to know that the ham arrived in perfect condition and that you liked it. We will be happy to assist you again in future purchases.

Sincerely,
The JamónyPaletilla team
L
Luis S.
Rating: 2 out of 5
following a purchase from 29/01/2026
Shoulder with a lot of fat
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Response from JamónyPaletilla
Hello Luis,

We appreciate your comment and regret that the shoulder did not meet your expectations. At JamónyPaletilla, we strive to offer products of the best quality and take all opinions into account to improve. Your satisfaction is our priority, and we are here to help you if you wish to discuss your experience further.

Best regards,
The JamónyPaletilla team
A
Alfredo M.
Rating: 4 out of 5
following a purchase from 15/01/2026
The product meets the expected quality. The salt point, flavor, and texture are very good. In this aspect, I would buy it again without hesitation. I don't give it 5 stars for two details: 1- The delivery time was too long, and I had to contact the company to know the reason. They claimed a high demand for sliced ham, but I think it got misplaced or when I inquired, they expedited the delivery. The fact is that after the inquiry, it arrived almost immediately. The other reason is the packaging. It is practically impossible to peel off the slices. I am new to buying in this format, but I find it much more convenient to do so with the packets bought at the supermarket. Something that gave me a lot of confidence is the weight of the packets. I never weigh what I buy, but in this case, I was curious since there were so many packets at once; I wondered if they would all weigh 100 grams including the packet... And I was pleasantly surprised to see that they all fluctuated between 116 and 120 grams. For all this, based on my experience, I recommend purchasing from this company. They have gained a new customer. Thank you! and I hope this opinion is useful.
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Response from JamónyPaletilla
Dear Alfredo,

Thank you very much for sharing your experience with us. We are glad to know that you are satisfied with the quality of our product and that you have trusted "JamónyPaletilla". We appreciate your observations about the delivery time and packaging; we will work to improve in these aspects and make your experience even more satisfactory in the future.

We are pleased to know that you have found a new reference in our options and hope to serve you again soon. Thank you again for your recommendation and trust!

Sincerely,
The JamónyPaletilla team
B
Bartolomé N.
Rating: 4 out of 5
following a purchase from 26/01/2026
It matches the description in the published information.
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Response from JamónyPaletilla
Hello Bartolomé!

Thank you very much for your evaluation and for taking the time to leave your opinion. We are glad to know that the information on our page has met your expectations. We hope to see you again at "JamónyPaletilla".

Best regards,
The JamónyPaletilla team.
D
David T.
Rating: 2 out of 5
following a purchase from 08/01/2026
It weighed 7.700 and the week/batch number is 05/24. 008/24, I don't know if this corresponds to 30 months of curing... at first it was fine but soon the fat starts to be chewy and very little cured, very soft
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Joaquin C.
Rating: 4 out of 5
following a purchase from 09/01/2026
Good Prices, Good Quality, Good Service...
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Response from JamónyPaletilla
Dear Joaquin, we sincerely appreciate your positive comment about JamónyPaletilla. We are glad to know that you are satisfied with our prices, quality, and service. We hope to serve you again soon and continue to exceed your expectations.
M
Marcelino M.
Rating: 4 out of 5
following a purchase from 30/12/2025
It's good, but a bit salty.
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Response from JamónyPaletilla
Dear Marcelino, we sincerely appreciate your comment and value your opinion. We will take your observation about the salt level in our products into account to continuously improve our customers' experience. We hope to see you again at JamónyPaletilla!
Á
Ángel M.
Rating: 4 out of 5
following a purchase from 07/01/2026
I have received my order. But honestly, I expected a little better quality.
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Response from JamónyPaletilla
Dear Ángel, we sincerely appreciate your feedback about your recent experience with JamónyPaletilla. We regret that the quality of your order did not fully meet your expectations and will take your comments into account to improve our products. If you would like to discuss your experience further, please do not hesitate to contact us.
P
Pedro C.
Rating: 4 out of 5
following a purchase from 14/01/2026
A little saltier than I desire
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Response from JamónyPaletilla
Hello Pedro! We greatly appreciate your comment and are glad to know that you enjoyed our product. We will take your observation about the salt level into account to continue improving. We hope to see you again at JamónyPaletilla. Thank you for your feedback!
Ó
Óscar M.
Rating: 4 out of 5
following a purchase from 12/01/2026
Weight +/- debatable. Speed of service
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Response from JamónyPaletilla
Dear Óscar,

Thank you for your feedback and for sharing your opinion. We appreciate your comments about the weight and speed of service. We are constantly working to improve and your feedback is very valuable to us.

Best regards,
The JamónyPaletilla team.
C
Celestino M.
Rating: 4 out of 5
following a purchase from 02/01/2026
I received everything I ordered and in the conditions I expected.
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Response from JamónyPaletilla
Hello Celestino!

Thank you very much for your feedback and for sharing your experience with us. We are glad to know that you received everything you ordered in the expected conditions. Your satisfaction is very important to us. We hope to see you again at JamónyPaletilla!

Best regards,
The JamónyPaletilla team.
P
Pablo S.
Rating: 4 out of 5
following a purchase from 30/12/2025
I expected "something more" and better from the 100% Iberian sliced ham. A whole one is much better than slicing it oneself.
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Response from JamónyPaletilla
Dear Pablo,

We sincerely appreciate your comment and your feedback. We understand that the experience of tasting a 100% Iberian sliced ham may not have fully met your expectations. Many times, hand slicing enhances the experience, as it allows you to enjoy all the nuances of the product. We would like to invite you to try a whole ham on your next visit, so you can fully appreciate its flavor. Your opinion is very valuable to us and helps us improve.

Sincerely,
The JamónyPaletilla team.
M
Margarita L.
Rating: 4 out of 5
following a purchase from 06/01/2026
Everything was correct. Timely delivery and product as expected.
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Response from JamónyPaletilla
Dear Margarita,

We sincerely thank you for taking the time to leave a comment about your experience with JamónyPaletilla. We are pleased to know that the delivery was timely and that the product met your expectations. Your satisfaction is our priority, and we hope to serve you again in the future.

Sincerely,
The JamónyPaletilla team.
F
Fernando P.
Rating: 4 out of 5
following a purchase from 29/12/2025
Very tasty.
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Response from JamónyPaletilla
Hello Fernando! Thank you very much for your comment and for the rating of 4/5. We are glad to know that you enjoyed our products. Your opinion is very valuable to us. We hope to see you again at JamónyPaletilla. Best regards!
J
Jose Emilio M.
Rating: 4 out of 5
following a purchase from 05/01/2026
tasty
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Response from JamónyPaletilla
Hello Jose Emilio!

Thank you very much for your comment and for the rating of 4/5. We are glad to know that you enjoyed our products. Your opinion is very valuable to us and motivates us to continue improving. We hope to see you soon at JamónyPaletilla!

Best regards.
G
Guillermo F.
Rating: 2 out of 5
following a purchase from 26/12/2025
I made this order since an identical order was made through my company. But this ham has nothing to do with it. I'm sorry, I will not buy blindly again.
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Francisco F.
Rating: 4 out of 5
following a purchase from 29/12/2025
The reception was on time, although due to the holidays the delivery was delayed.
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Response from JamónyPaletilla
Dear Francisco,

We sincerely appreciate your comment and are glad to know that the reception was on time, despite the delay caused by the holidays. We work to provide the best possible service and your observations help us improve. We hope to serve you again in the future.

Sincerely,
The JamónyPaletilla team.
J
Juan Carlos C.
Rating: 2 out of 5
following a purchase from 09/12/2025
The order took a while to arrive (more or less within the deadlines), the shoulder weighed just right (much less than 4 kg) and the flavor leaves much to be desired..... I will not repeat
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Carmen M.
Rating: 4 out of 5
following a purchase from 29/12/2025
A little salty
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Response from JamónyPaletilla
Dear Carmen,

We sincerely thank you for your comment and for your rating of 4/5. We regret that you found our product a little salty. Your opinion is very valuable to us and we will take it into account for future improvements. Please feel free to contact us if you have any other suggestions or concerns.

Sincerely,
The JamónyPaletilla team.
J
José Antonio R.
Rating: 4 out of 5
following a purchase from 23/12/2025
CORRECT.
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Response from JamónyPaletilla
Dear José Antonio,

We sincerely appreciate your rating and your comment. We are glad to know that your experience at JamónyPaletilla has been correct. We always work to improve and offer the best to our customers. We hope to see you again soon.

Best regards,
The JamónyPaletilla team.
D
Dolores C.
Rating: 2 out of 5
following a purchase from 16/12/2025
We ordered some batches for the company and by chance we realized that all the batches came with two pieces less of products. It wasn't just one batch that was mistaken, no, it was in all of them. We had to ask all the workers if they had received those products and they all agreed that they had not. It is very unpleasant to have to ask the workers if the batch was correct, it is not a company task, you have to ensure that everything is correct. We complained and they sent us the missing products without a single apology, they just sent them. Imagine having to package and deliver the missing products to the workers. It was horrible.
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Jose M.
Rating: 4 out of 5
following a purchase from 22/12/2025
It arrived as promised, good quality but one kg short in packages of a 4 kg ham. a 4 kg ham.
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Response from JamónyPaletilla
Dear José, we sincerely appreciate your comment and are glad to know that the quality of the product has been to your liking. We regret the discrepancy in weight and will take your observation into account to improve our services. We hope you enjoy your ham and we are at your disposal for any inquiries.
A
Angeles R.
Rating: 4 out of 5
following a purchase from 21/11/2025
The products were very good, but the shipping took a long time.
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Response from JamónyPaletilla
Dear Angeles, we appreciate your comment and are glad to know that you are satisfied with our products. We apologize for the delay in shipping and are working to improve our delivery times. We hope you will trust us again in the future.
A
Arturo M.
Rating: 4 out of 5
following a purchase from 23/12/2025
The quality has been correct.
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Response from JamónyPaletilla
Dear Arturo,

We sincerely thank you for your comment and for taking the time to evaluate our products. We are glad to know that you were pleased with the quality. If you have any additional suggestions or comments, please do not hesitate to let us know. We will be happy to improve your experience in the future.

Sincerely,
The JamónyPaletilla team.
I
Ignacio E.
Rating: 2 out of 5
following a purchase from 26/12/2025
I have bought a lot and the last has been disappointing, but the worst has been the attention received and that they have not listened to me
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Response from JamónyPaletilla
Hello Ignacio,

We sincerely regret that your last experience did not meet your expectations. We appreciate your feedback and are committed to improving our service. Please do not hesitate to contact us directly to resolve any inconvenience.

Sincerely,
The JamónyPaletilla team.
Á
Ángeles Á.
Rating: 4 out of 5
following a purchase from 27/11/2025
The cured sheep cheese Don Bernardo is very tasty, it has a penetrating flavor but I expected more curing and it turned out quite tender. My brother bought another one like mine and it turned out very dry, so it has much more flavor.
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Response from JamónyPaletilla
Dear Ángeles, we sincerely appreciate your comment and are glad that you enjoyed the cured Don Bernardo cheese. We understand your expectations regarding the curing and will take your experience into account to continue improving the quality of our products. Please feel free to contact us for any other suggestions.
M
Montse F.
Rating: 4 out of 5
following a purchase from 10/12/2025
The shoulder is very good, but quite dry and not as enjoyable.
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Response from JamónyPaletilla
Dear Montse,

Thank you for sharing your opinion about our shoulder. We are glad to know that you found it very good, although we regret that you found it a bit dry. We appreciate your feedback as it helps us improve. We hope you give us another chance in the future.

Best regards,
The JamónyPaletilla team.
J
Juan L.
Rating: 2 out of 5
following a purchase from 21/12/2025
It weighed less than indicated and has a chewy texture. The truth is that I was quite disappointed. I had bought one previously and it had turned out good, that's why I repeated.
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Roberto M.
Rating: 2 out of 5
following a purchase from 21/12/2025
It turned out a bit hard
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Response from JamónyPaletilla
Hello Roberto!

We appreciate your feedback and regret that you had an unsatisfactory experience. At "JamónyPaletilla", we strive to offer products of the highest quality. Your comment is valuable and will help us improve. Please do not hesitate to contact us for any concerns; we are here to help you.

Sincerely,
The JamónyPaletilla team
A
Antonio Manuel P.
Rating: 4 out of 5
following a purchase from 23/11/2025
It's not bad, although the price drop after buying is due to the end of the Christmas holidays. The product is good, thank you.
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Response from JamónyPaletilla
Dear Antonio Manuel,

Thank you for your comment and for choosing JamónyPaletilla. We appreciate your understanding regarding the price variation after the holidays. We are glad to know that the product has met your expectations. We hope to see you again soon!

Best regards,
The JamónyPaletilla team.