Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2 and 4 stars

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A
Antonio C.
Rating: 2 out of 5
following a purchase from 30/11/2022
It is not what I expected, there is no price-quality relationship, it is well below what was expected
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M
Manel F.
Rating: 2 out of 5
following a purchase from 18/11/2022
I placed the order on November 18, it was delivered on December 1, and regarding the cheeses I ordered, they sent me different ones that had nothing to do with it. I sent an email and made complaints on 5/12/22 and today, the 13th, I have no response regarding this. The products are fine, but the customer service is bad
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Jose M.
Rating: 4 out of 5
following a purchase from 29/11/2022
Fast delivery, competitive prices and excellent customer service
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Jose Manuel C.
Rating: 4 out of 5
following a purchase from 01/12/2022
Fast shipping and perfect order.
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Antonio A.
Rating: 4 out of 5
following a purchase from 28/11/2022
As every year, the exact address did not appear on the package, causing inconvenience for the carrier and for me
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Amaya L.
Rating: 4 out of 5
following a purchase from 30/11/2022
Fast and professional service
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Antonio L.
Rating: 4 out of 5
following a purchase from 02/12/2022
Good service
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Antonio S.
Rating: 4 out of 5
following a purchase from 02/12/2022
Good ham
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Juan P.
Rating: 4 out of 5
following a purchase from 25/11/2022
Very good and tasty shoulder
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Ana Maria E.
Rating: 4 out of 5
following a purchase from 28/11/2022
Fast delivery, well packaged and the product is unbeatable.
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Antonio C.
Rating: 4 out of 5
following a purchase from 24/11/2022
The shoulder is very good. The ham holder is very light and unstable, besides it cost me a lot until I could fit the screws more or less.
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Estefania P.
Rating: 4 out of 5
following a purchase from 19/11/2022
This is quite good quality price.
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José M.
Rating: 4 out of 5
following a purchase from 23/11/2022
Good ham, although I must say that the cuts are a bit thick.
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Miguel C.
Rating: 4 out of 5
following a purchase from 23/11/2022
A little tender.
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Joao Manuel Gomes Pinheiro S.
Rating: 2 out of 5
following a purchase from 25/11/2022
Very bony
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Javier C.
Rating: 2 out of 5
following a purchase from 28/11/2022
I don't know if it was a coincidence, but this is the second time in a row that the requested weight does not match reality. Both times it was less than what was paid. I will give one last chance on the next order.
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José V.
Rating: 4 out of 5
following a purchase from 22/11/2022
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Victor C.
Rating: 4 out of 5
following a purchase from 27/11/2022
Everything perfect and fast.
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Agustin D.
Rating: 4 out of 5
following a purchase from 24/11/2022
In line with what I expected.
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Jordi F.
Rating: 4 out of 5
following a purchase from 25/11/2022
Good hams and fast shipping!
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Miguel Angel D.
Rating: 4 out of 5
following a purchase from 25/11/2022
Good flavor.
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José Antonio M.
Rating: 4 out of 5
following a purchase from 25/11/2022
Very good.
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Antonio D.
Rating: 4 out of 5
following a purchase from 24/11/2022
Quite good.
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Alicia L.
Rating: 4 out of 5
following a purchase from 27/11/2022
Very good.
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Xiscu F.
Rating: 4 out of 5
following a purchase from 10/11/2022
I will surely come back more than once to order several times. The ham is really good.
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Javier N.
Rating: 4 out of 5
following a purchase from 23/11/2022
Very fast and good quality price ratio.
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Miguel L.
Rating: 4 out of 5
following a purchase from 23/11/2022
Quality price is fine.
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Carmen S.
Rating: 4 out of 5
following a purchase from 24/11/2022
I REQUESTED A SHOULDER OF 4-4.5 KG AND IT WEIGHED ALMOST 6KG. OTHERWISE GOOD, GOOD TASTE AND NOT SALTY.
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Eduardo Z.
Rating: 4 out of 5
following a purchase from 18/11/2022
Very good!
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Mayca C.
Rating: 4 out of 5
following a purchase from 22/11/2022
Good service. Very good shoulder. But 10€ for shipping to the Balearic Islands, even spending more than 100€, seems a lot to me.
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Cristobal R.
Rating: 2 out of 5
following a purchase from 19/11/2022
I regret giving this opinion, but it is the reality of what happened with my last order. I'm not saying this for the money, simply because I didn't even receive customer service attention or a response. For the following. Order: MWAYIWLWM 11/19/2022 133.35 € Cristobal Ramirez 11/20/2022 08:51:14 I DID NOT APPLY THE BLACK22 BY ERROR, COMPENSATE ME WITH BONITO AND OLIVES 11/19/2022 133.35 € Cristobal Ramirez
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Silvia S.
Rating: 4 out of 5
following a purchase from 18/11/2022
Everything is fine. Shoulder between 4.5 or 5 means 4.5.
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Javier S.
Rating: 4 out of 5
following a purchase from 17/11/2022
It raises doubts that 100% of my ham is in the shipment I received.
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Gracian G.
Rating: 4 out of 5
following a purchase from 18/11/2022
Perfect, both in product quality and distribution.
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Jose Ramon R.
Rating: 4 out of 5
following a purchase from 18/11/2022
They are fast and reliable.
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Rafael S.
Rating: 4 out of 5
following a purchase from 19/11/2022
Good.
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Julián E.
Rating: 4 out of 5
following a purchase from 20/11/2022
A little salty. Regarding the treatment and speed, I give them a 10.
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Miguel G.
Rating: 4 out of 5
following a purchase from 14/11/2022
I have several orders placed and very good products. I don't give 5 stars because they should have informed about the one-week delay because they didn't have hams of 5.5 to 6 kg.
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Victoria B.
Rating: 4 out of 5
following a purchase from 18/11/2022
It's good, as I expected, the service is very good.
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Pedro G.
Rating: 4 out of 5
following a purchase from 20/11/2022
Correct order
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