JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
We sincerely thank you for your comment and for choosing JamónyPaletilla. We are glad to know that you found our service and products to meet your expectations. Your opinion is very valuable to us and motivates us to continue improving. We hope to see you again soon.
Sincerely,
The JamónyPaletilla team.
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Víctor C.
Rating: 4 out of 5
following a purchase from 18/12/2025
The ham is a bit too cured, but the problem was with the GLS courier; the delivery was scheduled for the 23rd and it was delivered on the 26th. I understand that these days can be difficult, but they did not meet the delivery.
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Response from JamónyPaletilla
Dear Víctor,
We greatly appreciate your comment and the rating of 4/5. We regret that the ham did not fully meet your expectations regarding curing and understand your frustration with the delay in delivery by GLS. We are working to improve these aspects and ensure that our deliveries are punctual. We appreciate your understanding and hope to serve you better in the future.
Best regards!
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Eduardo G.
Rating: 4 out of 5
following a purchase from 19/12/2025
The packaging can improve.
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Response from JamónyPaletilla
Dear Eduardo, we sincerely appreciate your comment and value your rating of 4/5. We will take your suggestion about the packaging into account to improve our customers' experience. Your satisfaction is very important to us.
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Asier L.
Rating: 4 out of 5
following a purchase from 12/12/2025
Good flavor.
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Response from JamónyPaletilla
Dear Asier,
We sincerely thank you for sharing your opinion about JamónyPaletilla. We are pleased to know that you enjoyed the flavor of our products. Your rating of 4/5 is greatly appreciated, and we are always striving to offer the best quality. We hope to serve you again in the future.
Best regards,
The JamónyPaletilla team.
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Fernando G.
Rating: 4 out of 5
following a purchase from 23/11/2025
Everything is very good.
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Response from JamónyPaletilla
Dear Fernando,
We sincerely thank you for your comment and for the rating of 4/5. We are glad to know that your experience with JamónyPaletilla has been very satisfactory. If you have any additional suggestions or comments, please do not hesitate to share them with us. We are here to improve and offer you the best possible service.
Sincerely,
The JamónyPaletilla team.
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Andre G.
Rating: 2 out of 5
following a purchase from 03/12/2025
It took longer than I expected.
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Response from JamónyPaletilla
Hello Andre!
We sincerely appreciate your comment and regret that the delivery took longer than expected. Your satisfaction is very important to us and we are continuously working to improve our shipping times. If you wish to discuss your experience further, please do not hesitate to contact us.
Best regards,
The JamónyPaletilla team
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Veronica M.
Rating: 2 out of 5
following a purchase from 15/12/2025
The ham does not taste good, it feels like it is cooked. The chorizo and salchichón are very good.
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Response from JamónyPaletilla
Hello Veronica,
We sincerely appreciate your opinion. We regret that the ham did not meet your expectations, and we are glad to know that you liked the chorizo and salchichón. Your feedback is very important to us and we will work to improve. We hope you give us another opportunity in the future.
Best regards,
The JamónyPaletilla team.
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Pedro Luís V.
Rating: 4 out of 5
following a purchase from 26/11/2025
Everything is fine, I take away one star for the delay and difficulty in communication and tracking of the package.
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Response from JamónyPaletilla
Dear Pedro Luis, we sincerely thank you for your comment and your rating. We regret the delay and the difficulties in communication that you experienced; we will take your observations into account to improve our service. We hope to serve you better in the future and that your next experience with JamónyPaletilla is completely satisfactory.
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Adrià O.
Rating: 2 out of 5
following a purchase from 06/12/2025
The delivered product did not match the purchased one.
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Response from JamónyPaletilla
Hello Adrià,
Thank you for your feedback. We regret that the product received did not match your expectations. Please contact us directly to resolve this issue and ensure your satisfaction.
Sincerely,
The JamónyPaletilla team
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Michele D.
Rating: 2 out of 5
following a purchase from 03/12/2025
Very salty paletilla
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Response from JamónyPaletilla
Hello Michele,
Thank you for your comment and we are sorry that the paletilla did not meet your expectations. Your opinion is very valuable to us, and we will take it into account to improve our products. We hope to have the opportunity to serve you better in the future.
Sincerely,
The JamónyPaletilla team
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Oriol L.
Rating: 4 out of 5
following a purchase from 15/12/2025
Very good product. Correct price. Very slow delivery from GLS (6 days).
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Delia F.
Rating: 2 out of 5
following a purchase from 04/12/2025
Each time you lower the quality of the ham, it is raw
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Cristobal G.
Rating: 4 out of 5
following a purchase from 26/11/2025
Everything perfect.
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Carol V.
Rating: 2 out of 5
following a purchase from 15/12/2025
The paletilla is very dry and hardly has any ham flavor. Salty!
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Alfonso Manuel R.
Rating: 2 out of 5
following a purchase from 27/11/2025
A first order placed at the end of October was perfect and arrived on time, this second order placed on November 27 arrived on December 23 almost a month after I claimed it two or three times
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Diego C.
Rating: 2 out of 5
following a purchase from 14/12/2025
They sent 3 hams different from the ones I ordered
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Antonio Jesús F.
Rating: 2 out of 5
following a purchase from 14/12/2025
I didn't like the product very much
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Iban P.
Rating: 4 out of 5
following a purchase from 11/12/2025
There is a problem, the GLS courier company takes too long.
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Manuel M.
Rating: 4 out of 5
following a purchase from 10/12/2025
Always reliable with good product quality and correct delivery times, especially for the dates we are in.
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Oscar B.
Rating: 2 out of 5
following a purchase from 11/12/2025
I don't like to criticize negatively most of the time but on this occasion I have to do it since the ham is very lacking in curing. A soft ham is not a ham, it is meat. Besides, the flavor is not 50% acorn, I say this with knowledge since I have bought many in my life. So except for the fact that they sent more weight than requested, it weighed 8kgs when I requested 7-7.5, I cannot add favorable facts.
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Maria R.
Rating: 4 out of 5
following a purchase from 09/12/2025
I haven't given it as a gift yet, but I like how well it is protected and the speed of receiving it. I bought it by mistake. I searched for Iberian shoulders and this one came up among many, and I picked it. Later I found out it is a signature product. I can't wait to try it.
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Jorge P.
Rating: 2 out of 5
following a purchase from 10/12/2025
very dry
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Iñaki R.
Rating: 2 out of 5
following a purchase from 10/12/2025
I have been disappointed because the paletilla is very dry. It tastes good but I feel sorry that it is so dry. It gives the impression that they wanted to get rid of it and I have been the fool to whom they sent it.
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Didier E.
Rating: 4 out of 5
following a purchase from 08/12/2025
Good product, fast delivery, but the packaging for transport is a bit light.
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José H.
Rating: 4 out of 5
following a purchase from 10/12/2025
It's not easy to contact by phone.
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Jesús A.
Rating: 4 out of 5
following a purchase from 08/12/2025
Very good
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Javier L.
Rating: 4 out of 5
following a purchase from 05/12/2025
Very good quality, everything perfect
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Jose M.
Rating: 4 out of 5
following a purchase from 04/12/2025
Good quality product
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Rasmus A.
Rating: 2 out of 5
following a purchase from 17/11/2025
The box it came in was broken and one of the cheeses had broken its surrounding plastic. It was not very comforting that the box was not intact as one of the hams was only wrapped in cloth, no plastic which is fine but animals etc. could have had access to it during the transportation to Denmark which took almost 2 weeks. Haven't tried the hams yet but they look nice. I haven't gotten any reply on my email I sent in English and translated to Spanish....
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Juan Manuel T.
Rating: 4 out of 5
following a purchase from 03/12/2025
I found quite a bit of fat, otherwise exquisite flavor. Regards.
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Antonio Manuel A.
Rating: 4 out of 5
following a purchase from 28/11/2025
This company works quite well, I have been buying for several years and I am satisfied
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Montserrat L.
Rating: 2 out of 5
following a purchase from 20/11/2025
The amount of fat is greater than that of ham so the piece is very expensive. The loin is very dry.
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Costa Brava Centre Sccl C.
Rating: 2 out of 5
following a purchase from 03/10/2025
The Iberian ham is not what I expected
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Juan F.
Rating: 2 out of 5
following a purchase from 26/11/2025
The ham is very salty and has hardly any bacon
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Filomena V.
Rating: 2 out of 5
following a purchase from 29/11/2025
Small, very hard and not tasty. I will not order another one
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Pedro G.
Rating: 2 out of 5
following a purchase from 31/10/2025
Very good quality of the product. Customer service ZERO. They do not respond to the phone or emails. They have not resolved a problem that occurred with a product.
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Carlos G.
Rating: 2 out of 5
following a purchase from 26/11/2025
It was not the weight we bought.
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Jimena L.
Rating: 4 out of 5
following a purchase from 26/11/2025
Very good
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Manuel R.
Rating: 4 out of 5
following a purchase from 27/11/2025
Ham quality price very acceptable I will continue buying
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Alejandro N.
Rating: 2 out of 5
following a purchase from 16/11/2025
The ham packets do not seem to be Iberian acorn, neither by appearance nor by taste.
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