Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2 and 4 stars

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J
Javier S.
Rating: 4 out of 5
following a purchase from 24/05/2021
I have no complaints, the service was correct.
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J
José Luis C.
Rating: 4 out of 5
following a purchase from 23/05/2021
Everything perfect, flavor and salt of the shoulder. Exquisite cheese and everything else. A bit dry the shoulder perhaps, but good in general terms.
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Alfonso Javier S.
Rating: 4 out of 5
following a purchase from 20/05/2021
Good ham and cheese with character.
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Nicolás G.
Rating: 4 out of 5
following a purchase from 20/05/2021
Ham a little soft but exquisite in taste.
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José María Ferreira M.
Rating: 4 out of 5
following a purchase from 17/05/2021
Balance of quality and price. Speed in delivery.
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José Manuel V.
Rating: 4 out of 5
following a purchase from 13/05/2021
Very good products. The delivery could be faster. TNT is very slow.
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Eladio P.
Rating: 4 out of 5
following a purchase from 19/05/2021
Everything is fine, fast shipping.
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P
Pablo A.
Rating: 4 out of 5
following a purchase from 18/05/2021
The quality-price ratio is unbeatable.
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María Victoria B.
Rating: 4 out of 5
following a purchase from 18/05/2021
It's great, I will buy more, the brand El Pozo never disappoints.
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Ana Paula M.
Rating: 2 out of 5
following a purchase from 11/05/2021
The order was quick and without management problems but one of the products arrived expired, another with the label torn right where the expiration date would be reported, several others without any type of label with batch number/expiration date. I don't give a single star because at least the shoulder turned out very good. Before leaving this comment, I tried to contact them to offer me some explanation or solution but I have not yet received a response.
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Juan Antonio M.
Rating: 4 out of 5
following a purchase from 17/05/2021
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Esmeralda A.
Rating: 2 out of 5
following a purchase from 18/05/2021
The shipment was correct, in my case I ordered Llardons and they came very broken and very toasted, everything else was correct
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Enrique D.
Rating: 4 out of 5
following a purchase from 15/05/2021
I don't give it five stars because the shoulder is very tough, on the other hand, the cheese is delicious. The shipping was 48h, and the service was great.
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B
Benito S.
Rating: 4 out of 5
following a purchase from 16/05/2021
All good
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J
Juan R.
Rating: 4 out of 5
following a purchase from 12/05/2021
at its good curing point, with a bit more flavor it would be the perfect purchase
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M
Michel C.
Rating: 4 out of 5
following a purchase from 10/05/2021
Delicious and really natural. The only problem was the delivery, received dripping and hot with 30°C and 4 days of transport... not very serious.
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J
José Luis A.
Rating: 4 out of 5
following a purchase from 11/05/2021
Happy regarding quality price, although there are some little things that need finishing. For those small details, 4 stars.
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Jose Juan G.
Rating: 4 out of 5
following a purchase from 10/05/2021
The ham is good but has a lot of rancid fat.
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Eric O.
Rating: 4 out of 5
following a purchase from 08/05/2021
Good price and fast shipping.. I will repeat!
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R
Ruben G.
Rating: 4 out of 5
following a purchase from 08/05/2021
Very fast, and good offer, but they didn't pay attention to my request to send me one of the hams sliced and packaged, even if it had a cost and a ham knife was missing.
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J
Jose W.
Rating: 4 out of 5
following a purchase from 06/05/2021
Amazing ham!!! That said.
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Lisardo G.
Rating: 2 out of 5
following a purchase from 29/04/2021
4 packets of ham came with the vacuum poorly done. And from another ham in 8 pieces one came without the vacuum done directly. What a shame. Because they used to work well before.
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F
Felipe H.
Rating: 4 out of 5
following a purchase from 03/05/2021
The shoulder a bit dry, the loin exquisite, the cheese very good and the chorizo a bit hard.
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C
Carlos S.
Rating: 2 out of 5
following a purchase from 03/05/2021
I bought an offer of a 3.5kg shoulder plus cheese and I don't think I will do it again. Until now we had bought several shoulders and all of them had turned out quite good, for our taste of course, but this shoulder from the "brutal offer" has nothing to do with it. It is hard and excessively salty. I don't know if it was bad luck or if the offers are made with low-quality pieces.
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M
Miguel G.
Rating: 4 out of 5
following a purchase from 03/05/2021
Received correctly, waiting to start enjoying it.
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P
Pedro M.
Rating: 2 out of 5
Unsatisfactory product... The cheese was fine, but the shoulder had too much fat. Could be improved
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Response from JamónyPaletilla
Hello Pedro! We are sorry that you were not completely satisfied with the purchase. We hope that for future purchases everything will be to your liking. Best regards from the JYP team!
J
Javier A.
Rating: 2 out of 5
following a purchase from 02/05/2021
The product was good, the courier company was bad, as they forced the package into a Citibox mailbox, damaging the product and we had to open the package inside the mailbox to be able to take out the product.
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F
Fernando D.
Rating: 4 out of 5
following a purchase from 02/05/2021
Very good
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Ana A.
Rating: 2 out of 5
following a purchase from 29/04/2021
I bought the same product as at Christmas and now it weighed less
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Manuel T.
Rating: 4 out of 5
following a purchase from 27/04/2021
everything correct, very well prepared and packaged., thank you
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Jordi R.
Rating: 4 out of 5
following a purchase from 28/04/2021
they fulfilled
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Tina M.
Rating: 4 out of 5
following a purchase from 26/04/2021
Fast service and the product is excellent
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Loli R.
Rating: 4 out of 5
following a purchase from 29/04/2021
It's very good, the order was super fast
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C
Carlos R.
Rating: 4 out of 5
following a purchase from 27/04/2021
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E
Eva M.
Rating: 2 out of 5
following a purchase from 24/04/2021
The ham has come out salty
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R
Raul S.
Rating: 4 out of 5
following a purchase from 18/04/2021
Fast delivery service as always and a good ham as always that I have ordered
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José Luis J.
Rating: 4 out of 5
following a purchase from 25/04/2021
A ham with good flavor
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M
Monica G.
Rating: 4 out of 5
following a purchase from 19/04/2021
The ham and delivery were perfect, but the ham cubes were very hard (inedible) despite the shoulder costing me 100€
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J
Juan O.
Rating: 4 out of 5
following a purchase from 17/04/2021
Price, quality, presentation, and service OK
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Ángel D.
Rating: 4 out of 5
following a purchase from 19/04/2021
Fast service
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