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A
Rating: 2 out of 5
The transport company was delayed and the vacuum packaging does not fit well on some pieces
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 2 and 4 stars
Reset filtersM
Rating: 2 out of 5
Well, finally what I expected to arrive in 2 days, arrived 2 weeks later practically
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M
Rating: 4 out of 5
Everything is okay, a little delayed
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F
Rating: 4 out of 5
I have complaints about the transport
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M
Rating: 4 out of 5
Throughout the year I buy hams and everything is very good but in summer they should reinforce the staff because the sliced shipments take a long time to arrive
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J
Rating: 4 out of 5
Good treatment and good service, as always.
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M
Rating: 4 out of 5
The ham is good although not very cured
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P
Rating: 4 out of 5
I have tried better shoulders, but everything was very fast and efficient
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A
Rating: 4 out of 5
Very good quality
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O
Rating: 2 out of 5
The product is fine. The promotion included a wedge of cheese that I did not receive, I sent a message to claim it and I did not receive a response, after several days of calling they tell me that they will refund me 2 euros for the wedge... anyway...
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C
Rating: 2 out of 5
Very poorly packaged package. The ham is very moist.
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J
Rating: 4 out of 5
Everything is fine, quality and good price but a bit too dry
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A
Rating: 2 out of 5
I find that this ham is not dry at all and the same words and its taste are not marked like 100% usual It is very soft! How long has it been dried? Awaiting your response. Best regards. Alain DUBOUILLE
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A
Rating: 4 out of 5
Good quality price
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L
Rating: 4 out of 5
The ham is very good. But in the offer it said that a gift piece would come and it didn't. I called by phone but they never answer, I sent an email and they solved it for me.
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M
Rating: 4 out of 5
The last shoulder I bought was excellent. Well, actually every time I have bought, it has gone very well. I mention it to acquaintances as if I were getting a commission.
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B
Rating: 2 out of 5
The curing time of the received product (ham) is not optimal; it is much lower than indicated on the website, so the texture of the product leaves much to be desired (very soft)
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F
Rating: 4 out of 5
Everything is very good
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M
Rating: 4 out of 5
The perfect shipment and the product is very good
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V
Rating: 4 out of 5
One more year of curing would have been very good.
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I
Rating: 2 out of 5
The ham is too cured, I did not return it to avoid having to be here and there, but seeing what I have seen, I will not buy from you again
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S
Rating: 4 out of 5
The ham from Teruel usually has less salt
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C
Rating: 2 out of 5
The shoulder is hard, salty and very small, it does not seem like Iberian feed ham, it seems more like a warehouse, it does not have the Iberian flavor, very disappointed.
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M
Rating: 4 out of 5
It arrived early and well packaged, we found it salty in taste.
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J
Rating: 4 out of 5
Phenomenal, fast service and it meets expectations.
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J
Rating: 4 out of 5
Very good
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E
Rating: 4 out of 5
Ham with good flavor, low weight, and well cured. Generally correct with what is advertised.
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M
Rating: 4 out of 5
Very happy with my purchase
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J
Rating: 2 out of 5
In this order the ham is coming out a bit salty. Otherwise, everything is fine
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P
Rating: 2 out of 5
Logistics of the shipment very bad
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D
Rating: 4 out of 5
What I expected, I will order again
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N
Rating: 2 out of 5
The ham is very good but in the description it says that they send you the bones of it and they only put 4 small bones, it is supposed that if you have paid for the whole ham they have to send you all the bones.
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J
Rating: 4 out of 5
The ham is of good quality, it arrived relatively quickly for being sliced.
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A
Rating: 2 out of 5
A wedge of cheese and a salami that were a gift were missing.
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G
Rating: 4 out of 5
I received the package in perfect condition and in accordance with my order. I have not yet tasted the products. I am surprised that the black label is not on the packages of '100% Iberico bellota palette'. The package was delivered during a heatwave and as a result, the packages were a bit oily. Let's hope this does not affect the quality of the hams and palets.
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M
Rating: 4 out of 5
Very fast service, I ordered it and it arrived in 2 days. Perfect curing [I asked for it to be this way as it was for a cutting course] Maybe a bit too salty
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V
Rating: 2 out of 5
To the eye very good but to the palate very very salty for what it costs. I am not satisfied and I am not happy.
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F
Rating: 4 out of 5
The order was all good, good quality
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J
Rating: 2 out of 5
Of all the ones I have bought, the least cured
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J
Rating: 4 out of 5
The whole ordering and delivery process has been simple, fast, and without problems, as always. However, the first packet we tried, of a product we have bought on other occasions, was quite saltier than usual, ...we'll see how the other packets are. For this reason, we do not give the maximum rating this time.
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