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S
Rating: 2 out of 5
It wasn't exactly the same reference, there is an error in the imagination.
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Customer reviews of Jardin Affaires
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 301 published reviews
Summary of reviews
Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.
Reviews 1, 2, 3 and 4 stars
Reset filtersV
Rating: 2 out of 5
Very difficult to get a response regarding the delivery of the ordered material (announced 5 days on the site but not respected => more than 2 weeks after the order). However, the delivered material meets expectations.
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J
Rating: 1 out of 5
I have requested the invoice and they have not sent it to me.
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M
Rating: 1 out of 5
No feedback on customer service, I requested to return my purchase by applying the right of withdrawal.
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H
Rating: 3 out of 5
Items arrived and work fine, but communication was not good. The items were not shipped untill 2 weeks after I bought them, and I contacted chat and sent mails without receiving any answer at all.
K
Rating: 3 out of 5
I have received it, did not meet my expectations. I sent you a message but have not received a response from you. Returned it on Saturday 13-09-2025. Still no message that you have received it. I hope you will refund me the amount. Best regards, Klaas van Goudswaard
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E
Rating: 1 out of 5
I made a mistake in purchasing a product. I had to contact customer service several times to get a refund and it still hasn't been done. I'm a bit disappointed in that sense...
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D
Rating: 1 out of 5
Package shipped and received quickly. It's a pity that the carrier GLS did not inform that they had changed the drop-off location. This would have spared me an unnecessary trip.
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J
Rating: 2 out of 5
The reality of the proposals and the business relationship needs to be reviewed.
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V
Rating: 1 out of 5
Hello. I have received my order and am waiting for a response to my request from August 28, 2025, for the refund and return of the item OREGON P6132315001 that does not match its description ALÉSAGE 20 MM.
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E
Rating: 2 out of 5
bad description not sent as shown no response to inquiry will never order from you again
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J
Rating: 4 out of 5
Satisfied overall
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A
Rating: 1 out of 5
this is not the right model it must be said that it is not very clear
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O
Rating: 1 out of 5
You can ask whatever you want from them.....they will never answer.....even if you write them in french language
J
Rating: 4 out of 5
good
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L
Rating: 1 out of 5
J'ai acheté une pièce sur le site web. La mauvaise pièce est arrivée. J'ai envoyé quatre e-mails. Personne n'a répondu. J'ai envoyé deux messages via le centre de messagerie. Personne n'a répondu. J'ai dû payer les frais de port suite à une erreur, et je n'ai toujours pas reçu l'argent sur mon compte. Je n'achèterai plus sur ce site.
S
Rating: 1 out of 5
I still haven't received anything!
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D
Rating: 1 out of 5
Delivery deadlines not respected
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B
Rating: 1 out of 5
Did not receive the correct merchandise and no response to my complaint
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M
Rating: 4 out of 5
muito caro, e muito tempo de espera faça a distancia de países europeus
W
Rating: 1 out of 5
No delivery received, address was in Germany but the order showed France as the country, I tried to change it but received no response.
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J
Rating: 2 out of 5
The package was thrown over the gate, my dogs played with it. Pitiful delivery service!
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G
Rating: 1 out of 5
I did not receive my package.
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O
Rating: 2 out of 5
the pack I received was not at all like in the photo, that is to say a single floorboard with all the products, no, all the products were in bulk.
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D
Rating: 4 out of 5
Shipped very quickly. Good quality product.
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M
Rating: 4 out of 5
Only one attempt this time, apparently satisfactory in any case I feel safer, and the access under the platform is finally pleasant!!
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M
Rating: 1 out of 5
Did not receive the right product. Order: Oregon Gator speedload, 24-295-03 12.5' 3.8m 4.25"/108mm. And I received Speed & go M= 0.24mm 0.95 So I can't do anything with it because it's not suitable for my brushcutter line holder.
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F
Rating: 1 out of 5
The part is poorly referenced for the chassis of the lawnmower.
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S
Rating: 2 out of 5
The charger does not work
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D
Rating: 3 out of 5
Product conforms to the order but delivery with +72 hours delay, and successive postponements from the carrier GLS
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J
Rating: 1 out of 5
not yet received my order the carrier UPS blocked it in their warehouses, reason workload. rather say that they do not travel to my small town every day so they postpone it for 15 days. thank you best regards
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V
Rating: 2 out of 5
fast shipping service, but refund request much less... I sent a message for a product return due to an order error on my part, never received a response!!!
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F
Rating: 2 out of 5
I tried to initiate a return, your link does not work. You did not respond to my contact attempts made in 3 ways.
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S
Rating: 3 out of 5
The cardboard was punched the size of a fist. I accepted the delivery because I needed the product, but I was frustrated to store it in a damaged box.
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J
Rating: 4 out of 5
Our purchase allowed for the reuse of the lawn mower tractor
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C
Rating: 1 out of 5
Return request, non-compliant product, still no news from customer service...
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C
Rating: 4 out of 5
in accordance with the order
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U
Rating: 1 out of 5
I had emailed you a message because the lawn mower cable may not fit my lawn mower. But I am not getting any feedback from you!?
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J
Rating: 1 out of 5
Hello, just problems with this machine, plus no feedback from Jardin Affaires, engine broken after three uses following all the manufacturer's instructions
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P
Rating: 1 out of 5
The technician who came never followed up on the problems encountered (lawn tractor working intermittently) the broken part during delivery and patched up for operation has still not been delivered despite numerous complaints.
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