Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.
delivery at 9.90 € to home paid in advance of course in reality the delivery person calls (3 rings) no time to pick up then impossible to reach and the delivery is made at a relay point 17 km from my home which is imposed on me so I pay 9.90 € and I pay again for the trip of 17 km X 2 = 34 km to retrieve my package. This is unacceptable! This is not the first time from Chronopost and its subcontractors paid at a discount.
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Jacques O.
Rating: 4 out of 5
following a purchase from 24/06/2025
...Very good.
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Andre D.
Rating: 3 out of 5
following a purchase from 11/06/2025
my order of 2 axes still hasn't arrived for a while
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Jacques T.
Rating: 4 out of 5
following a purchase from 12/06/2025
Very good
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Response from Jardin Affaires
Hello Jacques,
We sincerely thank you for your positive feedback on our site "Jardin Affaires". Your satisfaction is our priority, and we are delighted to see that you enjoyed your experience. If you have any suggestions to further improve our service, please do not hesitate to let us know.
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Denise B.
Rating: 4 out of 5
following a purchase from 09/06/2025
It's a shame there was a long restocking period
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Response from Jardin Affaires
Dear Denise,
We sincerely thank you for your review and your rating of 4/5. We are sorry to hear that you experienced a long restocking delay. Your feedback is valuable, and we are constantly working to improve our service to avoid this type of inconvenience in the future. We hope to see you again soon on our site and provide you with an even better experience.
Best regards,
The Jardin Affaires team.
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Claude T.
Rating: 4 out of 5
following a purchase from 03/06/2025
Fast delivery, compliant products.
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Clara D.
Rating: 1 out of 5
following a purchase from 25/05/2025
Total dissatisfaction with the phone exchange with the advisor. Very unpleasant! How dare you hang up on your clients. I have never seen such behavior, it is unacceptable! I do not recommend you! I give you 0 stars.
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Jean-Claude V.
Rating: 1 out of 5
following a purchase from 02/06/2025
I still miss an item
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Andre M.
Rating: 1 out of 5
following a purchase from 27/03/2025
I am still waiting for the refund of the chainsaw that I returned 2 months ago
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Romain S.
Rating: 1 out of 5
following a purchase from 30/05/2025
They don't even have the stock power you are well debited and it's up to you to take the steps to find out if the part is available. Avoid.
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Roblique J.
Rating: 4 out of 5
following a purchase from 18/05/2025
A bit long in shipping...and without explanation
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Serge J.
Rating: 1 out of 5
following a purchase from 28/05/2025
not the right parts
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Sylvie R.
Rating: 1 out of 5
following a purchase from 09/05/2025
Catastrophic. Another brand to sell us dreams. Finally a response after 3 follow-ups and an order still not sent after 20 days while an item was missing. I request a refund and of course, they give me a credit note!!! I understand that I have been taken for a ride. Absolutely to be avoided.
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Mr Bricolage C.
Rating: 1 out of 5
following a purchase from 27/05/2025
I asked for an invoice 6 times and still nothing!!!!
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Chaploteau E.
Rating: 1 out of 5
following a purchase from 26/05/2025
I still haven't received my package, I'm waiting.
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Roque A.
Rating: 1 out of 5
following a purchase from 06/05/2025
after 30 days I have not received the order
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Philippe M.
Rating: 2 out of 5
following a purchase from 21/05/2025
a part of the order does not match and the seller does not respond.
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Bruno R.
Rating: 1 out of 5
following a purchase from 13/05/2025
Products not corresponding to the advertisement
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Dieter U.
Rating: 3 out of 5
following a purchase from 07/05/2025
Missing communication about delayed delivery. Some information in French - I ordered on the German site.
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Charles M.
Rating: 1 out of 5
following a purchase from 04/05/2025
Notice: Package never delivered by UPS to Prades, sub-prefecture 66. Closure of the Point Relais. UPS returned the package to the sender (Houdan). I thank you for processing the refund and acknowledging receipt of this request.
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Rrobert L.
Rating: 4 out of 5
following a purchase from 15/05/2025
Order placed on a Thursday but picked up by UPS on Monday who only delivered it on Wednesday
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Albert M.
Rating: 4 out of 5
following a purchase from 14/05/2025
Very satisfied with the products. Fast delivery
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Dominique C.
Rating: 1 out of 5
following a purchase from 13/05/2025
delivery assured by UPS reputation is no longer to be done!!! it's the customer who pays the price after reporting the facts to the merchant not even a commercial gesture Very disappointed with the garden deal
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Fausta F.
Rating: 1 out of 5
following a purchase from 12/05/2025
I do not understand the language. The site is only in a foreign language. I would need to make a return because the wheels purchased are not suitable.
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Philippe T.
Rating: 4 out of 5
following a purchase from 11/05/2025
A lot of choices.
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Amelie H.
Rating: 1 out of 5
following a purchase from 12/05/2025
Package never received. Customer service that does not respond despite follow-ups. Really not serious!
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Eric G.
Rating: 1 out of 5
following a purchase from 29/04/2025
NEVER RECEIVED CDE
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Christophe B.
Rating: 4 out of 5
following a purchase from 08/05/2025
Fast and in good condition. It's perfect. I will have to look for the fault again because the new part does not start the mower...
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Reina F.
Rating: 4 out of 5
following a purchase from 08/05/2025
Correct and fast!
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Patrice L.
Rating: 1 out of 5
following a purchase from 09/05/2025
I ordered two blades, I only received one, I do not recommend.
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David H.
Rating: 1 out of 5
following a purchase from 06/05/2025
I cannot retrieve my code, so no package. Useless
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Joel S.
Rating: 1 out of 5
following a purchase from 04/05/2025
Product conforms, with a very competitive price. Delivery time respected.
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Dominique C.
Rating: 4 out of 5
following a purchase from 01/05/2025
Hello, satisfied with the garden business, but not with the carrier who delivered the package about 6 km further than I requested
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Paul P.
Rating: 2 out of 5
following a purchase from 28/04/2025
hello to this day still not delivered...
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Jean Rene Y.
Rating: 1 out of 5
following a purchase from 25/04/2025
I did not receive the package
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Gerd A.
Rating: 1 out of 5
following a purchase from 23/04/2025
Wrong device delivered, no one is responding
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Jonathan E.
Rating: 4 out of 5
following a purchase from 22/04/2025
Shipping costs a bit high but attractive prices
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Christophe I.
Rating: 1 out of 5
following a purchase from 16/04/2025
From bad to worse: they call to complain about their rating. In fact, they lost the message sent through their site but refuse to admit it. In 5 minutes of conversation, they never asked me what the subject of my customer service request was. Impressive, isn't it? And they dare to cut the conversation short by accusing me of bad faith..
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Guille A.
Rating: 4 out of 5
following a purchase from 15/04/2025
A little wait during delivery but otherwise everything is good
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Jo J.
Rating: 1 out of 5
following a purchase from 31/03/2025
1. No feedback on the order status 2. 17 days of waiting instead of the 10 announced 3. Delivered to a different UPS pickup point than the one chosen. Not really convinced... Nobody is perfect but well....
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