Customer reviews of Jardin Affaires

9,3 /10

Based on 2 301 published reviews

5 1 927 84% 4 180 8% 3 40 2% 2 36 2% 1 118 5%

Summary of reviews

Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.

Reviews 1, 2, 3 and 4 stars

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Clément N.

Published on 07/02/2024 à 18h12 following a purchase from 28/01/2024

I ordered an echo chainsaw at a good price. Sent quickly, received late due to blockages. So overall satisfactory

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Sophie V.

Published on 29/01/2024 à 13h11 following a purchase from 21/01/2024

Perfect relationship. Perfect responsiveness, perfect product. On the other hand, big delivery problem due to my choice of UPS delivery. A week late because of UPS. I'll take this as a lesson, but it doesn't alter my confidence in Jardins d'affaires. I'd advise them to change delivery company...

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Christian G.

Published on 29/01/2024 à 08h13 following a purchase from 17/01/2024

Hello, I am satisfied with my purchase but regret the absence of the company's telephone number for better communication.

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Monica P.

Published on 10/01/2024 à 11h43 following a purchase from 26/12/2023

Dos semanas para recibir un pedido por el que pagas para recibirlo en 4 días máximo. Escribes a la empresa y nadie contesta. Además al bidón le falta el pasador del cierre pese a pagarlo como nuevo. El doble de caro que Amazon pero lo compré porque decían que llegaba antes ( no fue cierto ). No repetiría salvo si fuera gratis.

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Bernard G.

Published on 04/12/2023 à 17h24 following a purchase from 23/11/2023

Ras. I am satisfied with the article. See to the use in time.

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Patrick C.

Published on 04/12/2023 à 08h02 following a purchase from 05/07/2023

The company pays no attention to the information it receives, and delivers the goods several months late.

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Etienne M.

Published on 30/11/2023 à 15h39 following a purchase from 22/11/2023

well

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Jacques K.

Published on 27/11/2023 à 16h38 following a purchase from 17/11/2023

Product conforms. On the other hand, problems with the delivery: Deadlines were not met, the package was opened and resealed, the original self-adhesive stickers were cut off and replaced by transparent ones. I can provide you with the packaging.

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Denis P.

Published on 27/11/2023 à 09h18 following a purchase from 17/10/2023

lack of communication and information

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Response from Jardin Affaires Published on 27/11/2023

Hello, every time you've made a request we've given you an answer about waiting times. Sincerely

Bernard M.

Published on 23/11/2023 à 18h57 following a purchase from 16/11/2023

Order Friday afternoon, delivery Saturday 2pm.

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Daniel C.

Published on 23/11/2023 à 17h35 following a purchase from 12/11/2023

I was able to find a wearing part for a shredder at Jardin Affaires, even though the seller didn't have one. Fast delivery at low cost. Thank you.

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Christian P.

Published on 23/11/2023 à 09h38 following a purchase from 12/11/2023

good product, identical to the original.

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Christophe V.

Published on 21/11/2023 à 09h20 following a purchase from 12/11/2023

Ras not yet tested

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Nelly L.

Published on 17/11/2023 à 19h25 following a purchase from 06/11/2023

Fast delivery, no opinion on the material as not yet used

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Alain C.

Published on 16/11/2023 à 14h19 following a purchase from 08/11/2023

I have not yet received my parcel

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Response from Jardin Affaires Published on 16/11/2023

Hello, we just replied to you a few hours ago on this subject, so you know. We have warned you.

Sylvie L.

Published on 23/10/2023 à 09h41 following a purchase from 13/10/2023

No reply to my 3 e-mails, you've accustomed me to better, and the hood is just the right one.

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Remy M.

Published on 19/10/2023 à 17h43 following a purchase from 07/10/2023

All in all, everything went well. Fast delivery, quality material, nothing to complain about.

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Stéphane L.

Published on 16/10/2023 à 08h57 following a purchase from 05/10/2023

Quality item unfortunately delivered to another address.

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Mattias D.

Published on 22/09/2023 à 15h49 following a purchase from 14/09/2023

2 messen voor grasmachine besteld en betaald. maar 1 geleverd! meteen mail gestuurd en een week later nog steeds geen antwoord!!! service 0

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Response from Jardin Affaires Published on 03/10/2023

Hello, Thank you for modifying your comment as we have sent you your blade and replied to it. Sincerely

Claude S.

Published on 17/09/2023 à 18h06 following a purchase from 02/09/2023

battery only works for 10 minutes, problem of having to wait for a new one

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Philippe N.

Published on 01/09/2023 à 09h18 following a purchase from 20/08/2023

I was looking for a lawnmower, a company I found by chance on the net.

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Nicolas H.

Published on 30/08/2023 à 12h08 following a purchase from 13/08/2023

Mower arrived with a battery problem, impossible to start the mower, battery charging problem.

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Response from Jardin Affaires Published on 02/09/2023

Hello, have you contacted our after-sales service?

Bernd T.

Published on 29/08/2023 à 15h54 following a purchase from 14/08/2023

Bitte nichts kaufen nur Betrug keine Kommentation wegen falschem Teil kein Geld zurück brauche Returnzettel sonst muss ich auch noch die Rücksendung bezahlen einfach nur Betrug

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Response from Jardin Affaires Published on 30/08/2023

Hello, your comment is completely wrong. I am offering you a refund if the item sent is not returned. This second notation is really unjustified. Do you accept a refund? Sincerely

Monique B.

Published on 13/07/2023 à 15h52 following a purchase from 07/06/2023

Article complies, but the company is difficult to contact and does not reply to emails.

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Pierre C.

Published on 13/07/2023 à 06h08 following a purchase from 05/07/2023

Easy ordering, fast delivery

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Ion Gheorghe M.

Published on 10/07/2023 à 17h57 following a purchase from 02/07/2023

On Monday July 3, I called twice to ask them to pay attention to my order (2 trapezoidal belts of 1519 for a gyroscope Del Morina 120 cm) and after receiving the package, waiting 5 days, I received the size 1750, which I have nothing to do with I wrote 2 emails asking where to return the product and mineni does not tell me where

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Response from Jardin Affaires Published on 02/08/2023

Hello, We've replied to you and told you that returns can be made to this address. Jardin Affaires 2 rue du moulin des arts 78550 Houdan Kind regards

Fabien M.

Published on 06/07/2023 à 16h38 following a purchase from 28/06/2023

Well I recommend price availability but only 4 stars for the time before shipment.

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Alain D.

Published on 06/07/2023 à 11h17 following a purchase from 20/06/2023

Everything is perfect except delivery expected in three to four days but received after 10 days.

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Jerome V.

Published on 06/07/2023 à 10h13 following a purchase from 22/06/2023

A part of the parcel is missing. parcel redone by the carrier. 1 week waiting for a reply from after-sales service.

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Bernard M.

Published on 22/06/2023 à 16h35 following a purchase from 12/06/2023

Super nothing to say satisfied for the delivery thank you again

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Bernard B.

Published on 22/06/2023 à 16h12 following a purchase from 10/06/2023

on-time delivery

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Eddy D.

Published on 22/06/2023 à 09h17 following a purchase from 14/06/2023

Bonjour achat de une tendeuse robot effectué le 14 juin aujourd'hui 22 toujours pas de tendeuse en livraison

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Jean-Noel L.

Published on 19/06/2023 à 11h38 following a purchase from 03/06/2023

Material fits perfectly

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Valls M.

Published on 16/06/2023 à 11h49 following a purchase from 04/06/2023

Cancelled order before shipping, but they sent anyway despite multiple messages saying not to. Don't reply either.

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Thomas W.

Published on 15/06/2023 à 08h43 following a purchase from 14/04/2023

too bad, transportation problem...

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Pierre J.

Published on 13/06/2023 à 07h58 following a purchase from 05/06/2023

apparently everything is going very well I am satisfied

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Julien L.

Published on 05/06/2023 à 16h46 following a purchase from 15/05/2023

Product as described

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Julien B.

Published on 29/05/2023 à 10h05 following a purchase from 08/05/2023

After 2 hours of use, the chainsaw won't start... it's just unbelievable after 2 hours of initial use... I contact the after-sales service.

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Guy N.

Published on 26/05/2023 à 17h03 following a purchase from 16/05/2023

Product ok but delivery catastrophic. The delivery man didn't show up, didn't ring the bell and just dropped the parcel off at a shop while the house was full. The shop was closed for 3 days, so recovery of the purchase was delayed by the same amount. Why offer home delivery if your carriers don't provide the service? This indelicate carrier is TNT. Change carriers, there are a lot of serious ones that manage to deliver without any problems and that keep me informed as they go round.

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Response from Jardin Affaires Published on 05/06/2023

Hello, we're sorry to hear that this has happened to you, but you've just noted the delivery company and not Jardin Affaires. Sincerely

Alain L.

Published on 22/05/2023 à 19h27 following a purchase from 15/05/2023

These 2 stars to say that the delivery by TNT was not made on Tuesday or Wednesday as stipulated in the tracking file, but only on Friday at 4pm, which forced us to stay 3 days at home waiting for the package.

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Response from Jardin Affaires Published on 23/05/2023

Hello, you ordered on our site on Sunday evening 14th and shipped on the 15th. We kept our promise to ship quickly so that TNT could deliver in 24 to 48 hours. You have noted TNT and not our service, which was delivered on time.