Customer reviews of Jardin Affaires

9,3 /10

Based on 2 301 published reviews

5 1 927 84% 4 180 8% 3 40 2% 2 36 2% 1 118 5%

Summary of reviews

Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.

Reviews 1, 2 and 4 stars

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Andre M.

Published on 12/06/2025 à 12h50 following a purchase from 27/03/2025

I am still waiting for the refund of the chainsaw that I returned 2 months ago

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Romain S.

Published on 09/06/2025 à 16h07 following a purchase from 30/05/2025

They don't even have the stock power you are well debited and it's up to you to take the steps to find out if the part is available. Avoid.

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Roblique J.

Published on 09/06/2025 à 16h02 following a purchase from 18/05/2025

A bit long in shipping...and without explanation

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Serge J.

Published on 09/06/2025 à 13h50 following a purchase from 28/05/2025

not the right parts

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Sylvie R.

Published on 07/06/2025 à 16h08 following a purchase from 09/05/2025

Catastrophic. Another brand to sell us dreams. Finally a response after 3 follow-ups and an order still not sent after 20 days while an item was missing. I request a refund and of course, they give me a credit note!!! I understand that I have been taken for a ride. Absolutely to be avoided.

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Mr Bricolage C.

Published on 07/06/2025 à 15h04 following a purchase from 27/05/2025

I asked for an invoice 6 times and still nothing!!!!

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Chaploteau E.

Published on 06/06/2025 à 12h59 following a purchase from 26/05/2025

I still haven't received my package, I'm waiting.

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Roque A.

Published on 02/06/2025 à 14h29 following a purchase from 06/05/2025

after 30 days I have not received the order

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Philippe M.

Published on 02/06/2025 à 04h56 following a purchase from 21/05/2025

a part of the order does not match and the seller does not respond.

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Bruno R.

Published on 31/05/2025 à 06h26 following a purchase from 13/05/2025

Products not corresponding to the advertisement

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Charles M.

Published on 26/05/2025 à 18h31 following a purchase from 04/05/2025

Notice: Package never delivered by UPS to Prades, sub-prefecture 66. Closure of the Point Relais. UPS returned the package to the sender (Houdan). I thank you for processing the refund and acknowledging receipt of this request.

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Rrobert L.

Published on 26/05/2025 à 13h29 following a purchase from 15/05/2025

Order placed on a Thursday but picked up by UPS on Monday who only delivered it on Wednesday

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Albert M.

Published on 26/05/2025 à 05h33 following a purchase from 14/05/2025

Very satisfied with the products. Fast delivery

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Dominique C.

Published on 25/05/2025 à 10h25 following a purchase from 13/05/2025

delivery assured by UPS reputation is no longer to be done!!! it's the customer who pays the price after reporting the facts to the merchant not even a commercial gesture Very disappointed with the garden deal

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Fausta F.

Published on 24/05/2025 à 07h58 following a purchase from 12/05/2025

I do not understand the language. The site is only in a foreign language. I would need to make a return because the wheels purchased are not suitable.

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Philippe T.

Published on 23/05/2025 à 06h29 following a purchase from 11/05/2025

A lot of choices.

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Amelie H.

Published on 22/05/2025 à 17h53 following a purchase from 12/05/2025

Package never received. Customer service that does not respond despite follow-ups. Really not serious!

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Eric G.

Published on 22/05/2025 à 11h57 following a purchase from 29/04/2025

NEVER RECEIVED CDE

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Christophe B.

Published on 19/05/2025 à 18h25 following a purchase from 08/05/2025

Fast and in good condition. It's perfect. I will have to look for the fault again because the new part does not start the mower...

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Reina F.

Published on 19/05/2025 à 17h04 following a purchase from 08/05/2025

Correct and fast!

Patrice L.

Published on 19/05/2025 à 16h30 following a purchase from 09/05/2025

I ordered two blades, I only received one, I do not recommend.

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David H.

Published on 17/05/2025 à 22h36 following a purchase from 06/05/2025

I cannot retrieve my code, so no package. Useless

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Joel S.

Published on 15/05/2025 à 21h04 following a purchase from 04/05/2025

Product conforms, with a very competitive price. Delivery time respected.

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Dominique C.

Published on 13/05/2025 à 08h19 following a purchase from 01/05/2025

Hello, satisfied with the garden business, but not with the carrier who delivered the package about 6 km further than I requested

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Paul P.

Published on 11/05/2025 à 07h41 following a purchase from 28/04/2025

hello to this day still not delivered...

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Jean Rene Y.

Published on 09/05/2025 à 07h59 following a purchase from 25/04/2025

I did not receive the package

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Gerd A.

Published on 07/05/2025 à 12h51 following a purchase from 23/04/2025

Wrong device delivered, no one is responding

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Jonathan E.

Published on 04/05/2025 à 19h36 following a purchase from 22/04/2025

Shipping costs a bit high but attractive prices

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Christophe I.

Published on 28/04/2025 à 09h16 following a purchase from 16/04/2025

From bad to worse: they call to complain about their rating. In fact, they lost the message sent through their site but refuse to admit it. In 5 minutes of conversation, they never asked me what the subject of my customer service request was. Impressive, isn't it? And they dare to cut the conversation short by accusing me of bad faith..

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Guille A.

Published on 28/04/2025 à 02h18 following a purchase from 15/04/2025

A little wait during delivery but otherwise everything is good

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Jo J.

Published on 26/04/2025 à 20h02 following a purchase from 31/03/2025

1. No feedback on the order status 2. 17 days of waiting instead of the 10 announced 3. Delivered to a different UPS pickup point than the one chosen. Not really convinced... Nobody is perfect but well....

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Pietro A.

Published on 25/04/2025 à 06h13 following a purchase from 08/04/2025

Reliable store, timely shipping

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Alexandre P.

Published on 24/04/2025 à 18h48 following a purchase from 13/04/2025

still waiting for a response from them, as there is an item that does not match my order

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Lagacy B.

Published on 20/04/2025 à 15h23 following a purchase from 09/04/2025

Thank you

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Vincent V.

Published on 18/04/2025 à 08h12 following a purchase from 22/03/2025

I did not receive the correct part, I tried to contact them through their customer service, via the email address I had on my invoice and via Paypal and I have not received any response in 3 weeks. Avoid.

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Jean Claude J.

Published on 17/04/2025 à 09h39 following a purchase from 03/04/2025

Delivery not in accordance with the order nor with the characteristics presented on the internet No response after 1 week of complaint

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Stephen B.

Published on 14/04/2025 à 15h58 following a purchase from 16/03/2025

Nearly 4 weeks for delivery. No response to messages. I finally received my order after filing a complaint with PayPal.

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Olivier M.

Published on 13/04/2025 à 16h07 following a purchase from 26/01/2025

No communication about delivery delays and if we don't call customer service, no information.

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Eric D.

Published on 11/04/2025 à 19h02 following a purchase from 31/03/2025

Very fast and parts met my expectations

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Philippe S.

Published on 11/04/2025 à 11h29 following a purchase from 28/03/2025

Very good.

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