Customer reviews of Jardin Affaires

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 301 published reviews
5 1 927 84% 4 180 8% 3 40 2% 2 36 2% 1 118 5%

Summary of reviews

Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/10/2022
Slow delivery, contrary to what the site advertises, and what's more, an impatient deliveryman: I missed it by just 1 minute. It was bad enough that I didn't receive my order on time, even though I needed it for the weekend, but I finally got it on Tuesday! What's more, the parcel arrived with a bang on one corner...and the instruction booklet inside was damaged, the cover torn...In short, the machine works, but there's room for improvement in all the accompanying services...
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Response from Jardin Affaires
Hello, the deliveryman came on the 15th but you weren't there, he came on the 17th but you weren't there either. As agreed, we sent your package for delivery in 24 to 48 hours as stipulated on our website. Please take a look at the following link: http://www.tnt.fr/public/suivi_colis/recherche/visubontransport.do?radiochoixrecherche=BT&bonTransport=3148999538521919 Unfortunately, we are not responsible for the deliveryman's schedule or that of our customers. Please send us a photo of the package and booklet so that we can pass on the information to our shipping department. Could you please reconsider your rating as the mistakes are shared. Thank you in advance for your feedback. It helps us to improve on a daily basis. Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2022
Clear ordering and timely delivery. I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2022
Enterprise is efficient, but its carrier is a nightmare.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/10/2022
After I realized that instead of my last name appeared part of my address I contacted the site by phone and email very good contact, I was told that the necessary was made to the delivery service and the correction was taken into account, but the delivery service was to deliver me at home, but he delivered my package directly to a point relay, I paid for a service not rendered! I paid for a service that wasn't provided! Ban delivery service !!!!
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Response from Jardin Affaires
Hello dear Customer, Thank you for your feedback, after investigation, it appears that we have made a data entry error. We are currently experiencing problems with our server which is causing input errors, please accept our apologies. As for the relay service, our service is configured for home delivery, but with the current fuel shortages, some carriers are passing on parcels to relays, and we're sorry about that. This is not entirely due to the first error. Is it possible for you to modify your note because we have been there for you despite the current problems. Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2022
the grelinette is good and has served me well, even for removing tough roots. the only downside is that the teeth aren't strong enough and are already starting to bend. I gave it 4/5
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2022
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2022
Good value for money and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2022
Ras.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2022
Easily found what I was looking for.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2022
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2022
a little expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2022
Order received compliant and on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2022
can't be used indoors and outdoors very noisy and the sprayer is too thick should be thinner the pump often makes micro cuts which stop the sprayer
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