Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.
I made a mistake in purchasing a product. I had to contact customer service several times to get a refund and it still hasn't been done. I'm a bit disappointed in that sense...
Translated reviews
D
Dominique H.
Rating: 1 out of 5
following a purchase from 08/09/2025
Package shipped and received quickly. It's a pity that the carrier GLS did not inform that they had changed the drop-off location. This would have spared me an unnecessary trip.
Translated reviews
V
Vaché J.
Rating: 1 out of 5
following a purchase from 26/08/2025
Hello. I have received my order and am waiting for a response to my request from August 28, 2025, for the refund and return of the item OREGON P6132315001 that does not match its description ALÉSAGE 20 MM.
Translated reviews
J
Jean Claude B.
Rating: 4 out of 5
following a purchase from 02/09/2025
Satisfied overall
Translated reviews
A
Alain M.
Rating: 1 out of 5
following a purchase from 25/08/2025
this is not the right model it must be said that it is not very clear
Translated reviews
O
Otto D.
Rating: 1 out of 5
following a purchase from 27/08/2025
You can ask whatever you want from them.....they will never answer.....even if you write them in french language
J
Jf P.
Rating: 4 out of 5
following a purchase from 27/08/2025
good
Translated reviews
L
Luis P.
Rating: 1 out of 5
following a purchase from 15/08/2025
J'ai acheté une pièce sur le site web. La mauvaise pièce est arrivée. J'ai envoyé quatre e-mails. Personne n'a répondu. J'ai envoyé deux messages via le centre de messagerie. Personne n'a répondu. J'ai dû payer les frais de port suite à une erreur, et je n'ai toujours pas reçu l'argent sur mon compte. Je n'achèterai plus sur ce site.
S
Sagne S.
Rating: 1 out of 5
following a purchase from 25/08/2025
I still haven't received anything!
Translated reviews
D
Defert M.
Rating: 1 out of 5
following a purchase from 07/08/2025
Delivery deadlines not respected
Translated reviews
B
Benoit M.
Rating: 1 out of 5
following a purchase from 07/08/2025
Did not receive the correct merchandise and no response to my complaint
Translated reviews
M
Mário Augusto R.
Rating: 4 out of 5
following a purchase from 07/08/2025
muito caro, e muito tempo de espera faça a distancia de países europeus
W
Wolfgang V.
Rating: 1 out of 5
following a purchase from 04/08/2025
No delivery received, address was in Germany but the order showed France as the country, I tried to change it but received no response.
Translated reviews
G
Gilles B.
Rating: 1 out of 5
following a purchase from 04/08/2025
I did not receive my package.
Translated reviews
D
Dominique D.
Rating: 4 out of 5
following a purchase from 31/07/2025
Shipped very quickly. Good quality product.
Translated reviews
M
Michel D.
Rating: 4 out of 5
following a purchase from 28/07/2025
Only one attempt this time, apparently satisfactory in any case I feel safer, and the access under the platform is finally pleasant!!
Translated reviews
M
Mickael G.
Rating: 1 out of 5
following a purchase from 04/07/2025
Did not receive the right product. Order: Oregon Gator speedload, 24-295-03 12.5' 3.8m 4.25"/108mm. And I received Speed & go M= 0.24mm 0.95 So I can't do anything with it because it's not suitable for my brushcutter line holder.
Translated reviews
F
Francisco D.
Rating: 1 out of 5
following a purchase from 27/07/2025
The part is poorly referenced for the chassis of the lawnmower.
Translated reviews
D
Duclovel D.
Rating: 3 out of 5
following a purchase from 12/07/2025
Product conforms to the order but delivery with +72 hours delay, and successive postponements from the carrier GLS
Translated reviews
J
Jean Paul A.
Rating: 1 out of 5
following a purchase from 13/07/2025
not yet received my order the carrier UPS blocked it in their warehouses, reason workload. rather say that they do not travel to my small town every day so they postpone it for 15 days. thank you best regards
Translated reviews
S
Sanner L.
Rating: 3 out of 5
following a purchase from 07/07/2025
The cardboard was punched the size of a fist. I accepted the delivery because I needed the product, but I was frustrated to store it in a damaged box.
Translated reviews
J
Jean-Luc M.
Rating: 4 out of 5
following a purchase from 29/06/2025
Our purchase allowed for the reuse of the lawn mower tractor
Translated reviews
C
Cyril D.
Rating: 1 out of 5
following a purchase from 29/06/2025
Return request, non-compliant product, still no news from customer service...
Translated reviews
C
Coyac C.
Rating: 4 out of 5
following a purchase from 29/06/2025
in accordance with the order
Translated reviews
U
Ulrich B.
Rating: 1 out of 5
following a purchase from 26/06/2025
I had emailed you a message because the lawn mower cable may not fit my lawn mower. But I am not getting any feedback from you!?
Translated reviews
J
Jean Claude M.
Rating: 1 out of 5
following a purchase from 08/07/2024
Hello, just problems with this machine, plus no feedback from Jardin Affaires, engine broken after three uses following all the manufacturer's instructions
Translated reviews
P
Pascal H.
Rating: 1 out of 5
following a purchase from 28/05/2024
The technician who came never followed up on the problems encountered (lawn tractor working intermittently) the broken part during delivery and patched up for operation has still not been delivered despite numerous complaints.
Translated reviews
N
Noël B.
Rating: 1 out of 5
following a purchase from 09/12/2024
delivery at 9.90 € to home paid in advance of course in reality the delivery person calls (3 rings) no time to pick up then impossible to reach and the delivery is made at a relay point 17 km from my home which is imposed on me so I pay 9.90 € and I pay again for the trip of 17 km X 2 = 34 km to retrieve my package. This is unacceptable! This is not the first time from Chronopost and its subcontractors paid at a discount.
Translated reviews
J
Jacques O.
Rating: 4 out of 5
following a purchase from 24/06/2025
...Very good.
Translated reviews
A
Andre D.
Rating: 3 out of 5
following a purchase from 11/06/2025
my order of 2 axes still hasn't arrived for a while
Translated reviews
J
Jacques T.
Rating: 4 out of 5
following a purchase from 12/06/2025
Very good
Translated reviews
Response from Jardin Affaires
Hello Jacques,
We sincerely thank you for your positive feedback on our site "Jardin Affaires". Your satisfaction is our priority, and we are delighted to see that you enjoyed your experience. If you have any suggestions to further improve our service, please do not hesitate to let us know.
D
Denise B.
Rating: 4 out of 5
following a purchase from 09/06/2025
It's a shame there was a long restocking period
Translated reviews
Response from Jardin Affaires
Dear Denise,
We sincerely thank you for your review and your rating of 4/5. We are sorry to hear that you experienced a long restocking delay. Your feedback is valuable, and we are constantly working to improve our service to avoid this type of inconvenience in the future. We hope to see you again soon on our site and provide you with an even better experience.
Best regards,
The Jardin Affaires team.
C
Claude T.
Rating: 4 out of 5
following a purchase from 03/06/2025
Fast delivery, compliant products.
Translated reviews
C
Clara D.
Rating: 1 out of 5
following a purchase from 25/05/2025
Total dissatisfaction with the phone exchange with the advisor. Very unpleasant! How dare you hang up on your clients. I have never seen such behavior, it is unacceptable! I do not recommend you! I give you 0 stars.
Translated reviews
J
Jean-Claude V.
Rating: 1 out of 5
following a purchase from 02/06/2025
I still miss an item
Translated reviews
A
Andre M.
Rating: 1 out of 5
following a purchase from 27/03/2025
I am still waiting for the refund of the chainsaw that I returned 2 months ago
Translated reviews
R
Romain S.
Rating: 1 out of 5
following a purchase from 30/05/2025
They don't even have the stock power you are well debited and it's up to you to take the steps to find out if the part is available. Avoid.
Translated reviews
R
Roblique J.
Rating: 4 out of 5
following a purchase from 18/05/2025
A bit long in shipping...and without explanation
Translated reviews
S
Serge J.
Rating: 1 out of 5
following a purchase from 28/05/2025
not the right parts
Translated reviews
S
Sylvie R.
Rating: 1 out of 5
following a purchase from 09/05/2025
Catastrophic. Another brand to sell us dreams. Finally a response after 3 follow-ups and an order still not sent after 20 days while an item was missing. I request a refund and of course, they give me a credit note!!! I understand that I have been taken for a ride. Absolutely to be avoided.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 