Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.
Mrs. Anne, we warmly thank you for your positive feedback on our site 'Jardin Affaires'. We are delighted to learn that you found exactly what you were looking for. Please feel free to reach out to us for any questions or additional needs.
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Nadege M.
Rating: 3 out of 5
following a purchase from 12/02/2025
No problem with the cutting plate but the wheels!! Ordered 2 halves to make one wheel received 2 females!!
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Veronique D.
Rating: 4 out of 5
following a purchase from 13/02/2025
Fully satisfied
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Philippe F.
Rating: 4 out of 5
following a purchase from 30/01/2025
Good value for money
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Mario T.
Rating: 4 out of 5
following a purchase from 25/01/2025
Everything went super well. Item as described. Oops, the tracking was very confusing.
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Fabrice T.
Rating: 1 out of 5
following a purchase from 27/01/2025
Price dropped by 10 euros the day after my purchase, you know how to upset customers.
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Alejandro R.
Rating: 1 out of 5
following a purchase from 23/01/2025
Les he escrito para intentar devolver el producto ya que no es el que necesitaba y no me han contestado
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Pascal A.
Rating: 4 out of 5
following a purchase from 17/01/2025
Products received correctly despite somewhat chaotic shipping.
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Arnaud L.
Rating: 1 out of 5
following a purchase from 31/12/2024
After ordering a metal protective cover, the part I received was damaged (chipped, blistered and scratched paint, and a bent mounting bracket). I therefore turned to the after-sales service, which was conspicuous by its silence: in 4 weeks and after 4 reminders, only an evasive e-mail indicating that my ticket was "taken care of" (sic) I therefore consider that I've been swindled. It was my first purchase on JardinAffaires and of course my last... To be avoided...
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Stéphane T.
Rating: 4 out of 5
following a purchase from 17/01/2025
Delivery time a little long, but products as ordered.
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Florent M.
Rating: 4 out of 5
following a purchase from 17/01/2025
purchase and delivery on time, just need to better protect the material sent as the plastic connector for connecting a hose to clean the cutting deck ordered was broken, I cobbled it together so as not to delay assembly of the part... good first experience overall.
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Pierre C.
Rating: 3 out of 5
following a purchase from 12/01/2025
Material conforms but delivery point not respected
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Ezio D.
Rating: 4 out of 5
following a purchase from 12/01/2025
Very good.
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Miljeu J.
Rating: 4 out of 5
following a purchase from 13/12/2024
Ordered and received as expected
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Response from Jardin Affaires
Thank you for your feedback. See you soon on Jardin Affaires.
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Franz-Peter E.
Rating: 1 out of 5
following a purchase from 11/12/2024
The ordered gripper was delivered by Hermes in a UPS box. The pliers have signs of use and were loose in the box without protective packaging. The supposedly new product is used and I will not be ordering from J.A. again.
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Bernard C.
Rating: 1 out of 5
following a purchase from 13/11/2024
Very disappointed and yet loyal customer the equipment does not work and despite several complaints I have no response on equipment purchased from jardin affaires.
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Christophe D.
Rating: 1 out of 5
following a purchase from 12/11/2024
Unfortunately, I did not receive the item... despite 2 attempts to contact me, no response from the seller. Paypal dispute in progress to try to resolve this incident.
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Response from Jardin Affaires
Hello, Thank you for your feedback. You did not receive our first parcel which was returned to us. Upon receipt and after consultation with you, we reshipped your item and we note that you received it on December 12, 2024. Thank you and see you soon on Jardin Affaires.
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Antoine P.
Rating: 4 out of 5
following a purchase from 02/11/2024
The bottom of the parcel had been soaked in water that the instructions were nothing but a mass of paper The product itself is satisfactory
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Christian M.
Rating: 4 out of 5
following a purchase from 23/10/2024
I ordered a 24V transformer instead of 36V. I've contacted customer service to ask for a return, but there's no answer at the moment.
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Response from Jardin Affaires
Hello, according to our research, this is not an order cancellation but rather a return request. We apologize for the delay in processing your email. You have just received the return procedure in your mailbox. Sincerely
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Alain S.
Rating: 1 out of 5
following a purchase from 18/10/2024
I commented on a chainsaw chain pack. I only received one chain. I reported the problem to the seller by e-mail. To date I have no answer. If the company doesn't reply, I'll take legal action with dgccrf.
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Response from Jardin Affaires
Hello Alain, thank you for taking the time to share your experience with our Jardin Affaires website. We would like to apologize for the confusion regarding your chainsaw chain pack. We assure you that this is not a common practice and we will work to prevent this from happening again in the future. Your satisfaction is our priority, and we hope to be able to resolve this issue with you by e-mail as soon as possible. If you need any further assistance, please do not hesitate to contact us. We are always here to help. Sincerely, the Jardin Affaires team.
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Jocelyn A.
Rating: 4 out of 5
following a purchase from 13/10/2024
The right part for my equipment
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Response from Jardin Affaires
Thank you very much for your positive review of our Jardin Affaires website, Sir. We are delighted to know that the part you ordered was perfectly suited to your equipment. Don't hesitate to come back to us for any future needs, we'll always be here to help you.
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Robert H.
Rating: 3 out of 5
following a purchase from 01/10/2024
Delivery was supposed to be free but when I checked out it was €50 and incredibly slow (UPS). Not the best experience but the lawnmower is great.
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Doreen W.
Rating: 4 out of 5
following a purchase from 25/09/2024
Leider kann ich kein Französisch! Der Artikel ist gut.
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Natalino V.
Rating: 4 out of 5
following a purchase from 26/09/2024
A little difficulty with delivery
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Response from Jardin Affaires
Hello, We are sorry if delivery was difficult, we pride ourselves on being able to ship the vast majority of our products quickly and we expect quality service from carriers. We are always available to customers who contact us with delivery problems. Thank you for your business. Sincerely, Vanessa
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Philippe V.
Rating: 1 out of 5
following a purchase from 14/09/2024
no contact for material reimbursement
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Jean Yves B.
Rating: 4 out of 5
following a purchase from 11/09/2024
The part I ordered arrived in perfect condition. The company's advice enabled me to choose the right part. However, when I assembled it, not everything was exactly as it should have been, and I had to adapt some parts "recuperated " on the old one (return spring fasteners")Otherwise, the part seems to be of good quality.
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Morin M.
Rating: 4 out of 5
following a purchase from 29/08/2024
Materials received as ordered.
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David P.
Rating: 4 out of 5
following a purchase from 01/09/2024
Good belt... fast shipping ... 3 days ... But it's a pity for the very excessive shipping rate At this price, a very big effort needs to be made on delivery because I won't recommend it again at this exorbitant rate.
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Frédéric P.
Rating: 4 out of 5
following a purchase from 23/03/2024
low prices
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Sylvie B.
Rating: 4 out of 5
following a purchase from 20/08/2024
Nothing to say, the product meets my expectations.
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Jerome V.
Rating: 4 out of 5
following a purchase from 10/08/2024
Compliant product
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Mireille C.
Rating: 3 out of 5
following a purchase from 05/06/2024
I'm not happy because when I ordered my 2 items were in stock and then one was missing. So I waited 2 months. I sent an email to know the status of my order. Still at the same point! I refused the missing item, so I received one item out of 2. Customer service quickly understood my problem and gave me a solution. I don't know if I will recommend this site.
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Dominique P.
Rating: 3 out of 5
following a purchase from 22/07/2024
I'm still waiting to hear about the replacement batteries, which are the wrong ones and have been paid for.
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Amari D.
Rating: 1 out of 5
following a purchase from 06/07/2024
Big problem with this site, I order after 10 days still no news (I ask to cancel my order and go pick up my product at the store). I can't stay without a tractor for months ... I contact them to warn them and they send me the product despite my request ... I made 5 mails without answer of their by with a litigation paypal to be refunded After 10 of expenses of return and that paypal refunds me the product not the facts of return (10 euros of lost) for an article - of 90 euros In short sav, customer service to flee Nobody answers your mall thank you has Paypal
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Pierre-Louis C.
Rating: 4 out of 5
following a purchase from 15/07/2024
A little long for delivery. Product OK
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Patrick B.
Rating: 4 out of 5
following a purchase from 25/07/2024
Very friendly and dynamic partner. Very professional. Thanks to the whole team.
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Xavier C.
Rating: 3 out of 5
following a purchase from 26/07/2024
Delivery time too long and no possibility of delivery in a "point Relais".
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Baeke B.
Rating: 4 out of 5
following a purchase from 22/07/2024
In an emergency, I prefer Jardin Affaires, which has stock and delivers quickly. I regret that its prices are higher than those of its colleague for products from the same manufacturer.
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Philippe H.
Rating: 4 out of 5
following a purchase from 21/07/2024
Serious and reliable
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Denis R.
Rating: 4 out of 5
following a purchase from 23/07/2024
Small computer problem related to logistics, otherwise product conforms and delivered within the time announced.
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