Customer reviews of Jardin Affaires

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 301 published reviews

Summary of reviews

Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.

Reviews 1 and 4 stars

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C
Calerand C.
Rating: 4 out of 5
following a purchase from 21/06/2026
Corresponds to the product and fast delivery, so assembled and functional by the weekend. Very good. Drawback: the sheet metal used is half the thickness of the original part. We'll see.
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Charles J.
Rating: 4 out of 5
following a purchase from 19/05/2026
Product conforms to the description, fast delivery
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Philippe A.
Rating: 4 out of 5
following a purchase from 31/03/2026
Ras
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Max B.
Rating: 4 out of 5
following a purchase from 30/03/2026
The price and delivery deserve 5 stars. I assembled all the accessories and unfortunately the blade next to the drain touched the frame of the tray. I managed to free it by expanding the tray very carefully without damaging it.
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Henri D.
Rating: 4 out of 5
following a purchase from 04/03/2026
Very good
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Danièle L.
Rating: 4 out of 5
following a purchase from 05/02/2026
Everything is ok
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Joel C.
Rating: 4 out of 5
following a purchase from 10/02/2026
Satisfaction
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Nicolas L.
Rating: 1 out of 5
following a purchase from 03/02/2026
I understand your promo the machine is from 2024 (2 years)
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Olivier L.
Rating: 1 out of 5
following a purchase from 10/01/2026
Product does not match the photo
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Cyrille S.
Rating: 1 out of 5
following a purchase from 05/01/2026
I have not been delivered
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Pascal R.
Rating: 4 out of 5
following a purchase from 14/12/2025
ras
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Andre H.
Rating: 1 out of 5
following a purchase from 14/12/2025
Very fast delivery
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Hervé H.
Rating: 1 out of 5
following a purchase from 21/11/2025
Item received not new but on display, old, damaged, without packaging or accessories while sold as new. Unpleasant feeling of being cheated!
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Steven V.
Rating: 1 out of 5
following a purchase from 23/11/2025
The after-sales service seems non-existent. I tried to contact them through various means, but without success. Impossible to return a package. Disgraceful service.
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Ioannis K.
Rating: 1 out of 5
following a purchase from 10/11/2025
No communication for a week. I had to send an email to get information about my order.
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Yannick H.
Rating: 4 out of 5
following a purchase from 15/11/2025
Well received. Delivery person a bit limited (package thrown over the fence.!!!!!!
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Eric L.
Rating: 1 out of 5
following a purchase from 13/11/2025
14 days to be delivered! Certainly Jardin Affaires is not responsible for the shortcomings of the delivery person, but it is responsible for the choice of its partners. The customer service follow-up needs to be reviewed as well ...
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Tecno F.
Rating: 1 out of 5
following a purchase from 24/10/2025
Good morning, As of today we have not yet received our order. Aldo Tecno Friul
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Philippe L.
Rating: 1 out of 5
following a purchase from 14/10/2025
Satisfied with my purchase but not with the follow-up. Despite my requests, I have not received an invoice.
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Birgit N.
Rating: 4 out of 5
following a purchase from 13/10/2025
took a long time but otherwise completely satisfied
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Bernard E.
Rating: 4 out of 5
following a purchase from 09/10/2025
nothing to add product conforms to my expectations
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Mathias D.
Rating: 4 out of 5
following a purchase from 16/10/2025
The site doesn't inspire much confidence but I did receive the order, and it was cheap too
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Patrice M.
Rating: 4 out of 5
following a purchase from 14/10/2025
Very good product as well as the delivery. Just I did not receive the invoice.
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Christophe C.
Rating: 1 out of 5
following a purchase from 15/10/2025
very good
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Lucio D.
Rating: 4 out of 5
following a purchase from 13/10/2025
"Very good quality merchandise, exactly as described, but the delivery was quite slow. If you're not in a hurry, the product is highly recommended!"
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Jihaime L.
Rating: 1 out of 5
following a purchase from 10/10/2025
Not the ordered product received, original requested and not received, poor quality copy and not compliant with the reference.
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Quinn S.
Rating: 1 out of 5
following a purchase from 29/12/2024
No one has responded to my email about a battery which doesnt work. I am trying to use the warrenty but no one at Jardin Affairs is responding.
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Francois J.
Rating: 1 out of 5
following a purchase from 03/10/2025
My order has still not arrived!
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Alain H.
Rating: 4 out of 5
following a purchase from 01/10/2025
Health problem everything is ok Corresponds exactly.
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Tosaki F.
Rating: 4 out of 5
following a purchase from 01/10/2025
No problem
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Francois D.
Rating: 4 out of 5
following a purchase from 30/09/2025
Impeccable although a bit long
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William G.
Rating: 1 out of 5
following a purchase from 24/09/2025
I have sent 3 messages via customer service and I have never received a response. Indeed, due to an error, I wish to return the wheels I ordered and have received no reply from their services.
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Marion M.
Rating: 4 out of 5
following a purchase from 19/09/2025
Order received very quickly. However, the items received are not the ones ordered and I was not contacted to inform me of this change in reference. Fortunately, the dimensions allow for the installation of the battery despite this, but the amperage is not the one chosen.
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Juan Carlos C.
Rating: 1 out of 5
following a purchase from 12/09/2025
I have requested the invoice and they have not sent it to me.
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Marc M.
Rating: 1 out of 5
following a purchase from 08/09/2025
No feedback on customer service, I requested to return my purchase by applying the right of withdrawal.
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Evren B.
Rating: 1 out of 5
following a purchase from 31/08/2025
I made a mistake in purchasing a product. I had to contact customer service several times to get a refund and it still hasn't been done. I'm a bit disappointed in that sense...
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Dominique H.
Rating: 1 out of 5
following a purchase from 08/09/2025
Package shipped and received quickly. It's a pity that the carrier GLS did not inform that they had changed the drop-off location. This would have spared me an unnecessary trip.
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Vaché J.
Rating: 1 out of 5
following a purchase from 26/08/2025
Hello. I have received my order and am waiting for a response to my request from August 28, 2025, for the refund and return of the item OREGON P6132315001 that does not match its description ALÉSAGE 20 MM.
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Jean Claude B.
Rating: 4 out of 5
following a purchase from 02/09/2025
Satisfied overall
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Alain M.
Rating: 1 out of 5
following a purchase from 25/08/2025
this is not the right model it must be said that it is not very clear
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