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W
Rating: 4 out of 5
Ships very fast 1 hour. Delivery 2 weeks.
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Customer reviews of Jardin Affaires
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 301 published reviews
Summary of reviews
Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.
Reviews 1, 4 and 5 stars
Reset filtersK
Rating: 5 out of 5
The lift arrived promptly and we'll packaged. No damage. And it does a great job.
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J
Rating: 5 out of 5
Fast shipping service. Serious
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Response from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
J
Rating: 5 out of 5
Fast delivery, item adapted to my needs. My Sterwing mower is back in working order.
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F
Rating: 5 out of 5
Speed and efficiency
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F
Rating: 1 out of 5
A week and a half and still nothing received, deplorable delivery service!
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Response from Jardin Affaires
Hello, following your request we had made a request to the carrier. Your package will be refunded. In the interests of clarity with our future customers, could you please change your rating as 1/5 does not reflect the work we do for our customers. We do everything we can to provide the best service, but sometimes the delivery people fail us. What's more, we're a small company and small reviews like yours penalize us and our jobs. Thank you for your understanding.
C
Rating: 4 out of 5
Oregon battery meets my expectations, careful delivery.
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P
Rating: 5 out of 5
Delivery only available by relay point, but very fast.
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P
Rating: 5 out of 5
No problem, I recommend this company
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J
Rating: 5 out of 5
order after a brushcutter spool breakdown, product ordered complies and delivered quickly. Very satisfied
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J
Rating: 5 out of 5
Very responsive. Very short lead times. Satisfactory.
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M
Rating: 5 out of 5
Thank you very much.
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A
Rating: 4 out of 5
Original part, with a small difference, a little annoying but operational nonetheless. Price a little high, but that's certainly because it's an original part.
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T
Rating: 4 out of 5
Efficient, nothing to say
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Response from Jardin Affaires
Thank you for your feedback, we hope to see you soon. Sincerely, The after-sales service team
M
Rating: 4 out of 5
Good site, it's easy to find what you're looking for, I recommend it.
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Response from Jardin Affaires
Thank you for the recommendation and see you soon! Sincerely, The After-Sales Service Team
C
Rating: 1 out of 5
I received a piece of equipment that does not work. Irreparable fault, and for 1 month I have received no reply and no solution...lamentable.
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Response from Jardin Affaires
Hello, We are sorry that there was a problem with this product and that we had delays in this period of high demand. We had exchanges in June and our last message was last Monday, explaining the possible solutions and asking for your confirmation. We will renew our request by email and we invite you to reply to our email so that we can resolve the situation. Sincerely, The After-Sales Service Team
P
Rating: 5 out of 5
Thank you
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Response from Jardin Affaires
It will be a pleasure! The after-sales team
R
Rating: 5 out of 5
It's fine, but I wish it had a quick-release to make assembly easier, instead of having to disassemble the rear axle!
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J
Rating: 4 out of 5
The product complies, but delivery took more than 3 weeks.
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N
Rating: 4 out of 5
Nothing to say. Delivery as expected
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Response from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
G
Rating: 4 out of 5
I bought the 3rd battery....the first one from 2022 doesn't charge anymore and I need 2 to mow...Let's hope these last 2 will last because it's expensive !!!!!
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C
Rating: 5 out of 5
Easy to damage, part conforms to specifications, fairly fast delivery, normal delivery costs.
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Response from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
S
Rating: 5 out of 5
Reasonable price, careful and very fast delivery.
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T
Rating: 5 out of 5
Fast, compliant shipping
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Response from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
C
Rating: 1 out of 5
Product does not conform and to date there has been no response to my request.
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Response from Jardin Affaires
Hello, We sent you a message on July 15, confirming your refund and offering support from the specialist team, we are still waiting for your response if necessary. Sincerely, The SUMEC after-sales service team
P
Rating: 1 out of 5
Wrong part number received No return from service
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Response from Jardin Affaires
Hello, We're sorry if there was a logistical error. As you know, we have refunded your order and sent you a confirmation. Please do not hesitate to contact us should you require any further advice or wish to place another order. Sincerely, The after-sales team
C
Rating: 5 out of 5
Yo estupendo ok
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D
Rating: 5 out of 5
Fast delivery, the best
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Response from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
R
Rating: 5 out of 5
Excellent purschase. Item as per expectation and very fast delivery. No.1 TOP.
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G
Rating: 1 out of 5
NO FOLLOW-UP FOR SOAP
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Response from Jardin Affaires
Hello, We confirm that you have had an after-sales service as we have sent you an item under warranty. Sincerely, The SUMEC after-sales service team
S
Rating: 5 out of 5
Super happy, fast delivery and pleased with my purchase, the clippers fit great, very good product.
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Response from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
C
Rating: 5 out of 5
Todo bien. Ningún problema. La mercancía llegó correctamente y en tiempo.
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A
Rating: 5 out of 5
Good price and very fast delivery. Superb, I recommend!
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J
Rating: 5 out of 5
Price, delivery time: Perfect!
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Response from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
P
Rating: 5 out of 5
the parts are the right ones and arrived as expected very well
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Response from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
E
Rating: 5 out of 5
Puntualissimi, cordiali e professionali. Grazie
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Y
Rating: 5 out of 5
fast and compliant
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L
Rating: 1 out of 5
Machine broke down after 30 seconds. Return or exchange impossible because I used the machine !!! So guarantee or your money back if you don't use it !!!!!!
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Response from Jardin Affaires
Hello, we are sincerely sorry but the review does not correspond to a review of our brand. Moreover, in your exchange, you ask for a satisfied or refunded, it is not our policy. This is not our policy. However, we have suggested that you fill in a form to have your request processed. Please follow the procedure. Sincerely
P
Rating: 4 out of 5
Product conforms catastrophic delivery by private parcel
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J
Rating: 5 out of 5
Fast and efficient! I recommend
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