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F
Rating: 1 out of 5
I do not understand the language. The site is only in a foreign language. I would need to make a return because the wheels purchased are not suitable.
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Customer reviews of Jardin Affaires
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 301 published reviews
Summary of reviews
Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.
Reviews 1 and 4 stars
Reset filtersP
Rating: 4 out of 5
A lot of choices.
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A
Rating: 1 out of 5
Package never received. Customer service that does not respond despite follow-ups. Really not serious!
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E
Rating: 1 out of 5
NEVER RECEIVED CDE
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C
Rating: 4 out of 5
Fast and in good condition. It's perfect. I will have to look for the fault again because the new part does not start the mower...
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R
Rating: 4 out of 5
Correct and fast!
P
Rating: 1 out of 5
I ordered two blades, I only received one, I do not recommend.
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D
Rating: 1 out of 5
I cannot retrieve my code, so no package. Useless
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J
Rating: 1 out of 5
Product conforms, with a very competitive price. Delivery time respected.
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D
Rating: 4 out of 5
Hello, satisfied with the garden business, but not with the carrier who delivered the package about 6 km further than I requested
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J
Rating: 1 out of 5
I did not receive the package
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G
Rating: 1 out of 5
Wrong device delivered, no one is responding
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J
Rating: 4 out of 5
Shipping costs a bit high but attractive prices
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C
Rating: 1 out of 5
From bad to worse: they call to complain about their rating. In fact, they lost the message sent through their site but refuse to admit it. In 5 minutes of conversation, they never asked me what the subject of my customer service request was. Impressive, isn't it? And they dare to cut the conversation short by accusing me of bad faith..
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G
Rating: 4 out of 5
A little wait during delivery but otherwise everything is good
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J
Rating: 1 out of 5
1. No feedback on the order status 2. 17 days of waiting instead of the 10 announced 3. Delivered to a different UPS pickup point than the one chosen. Not really convinced... Nobody is perfect but well....
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P
Rating: 4 out of 5
Reliable store, timely shipping
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A
Rating: 1 out of 5
still waiting for a response from them, as there is an item that does not match my order
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L
Rating: 4 out of 5
Thank you
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V
Rating: 1 out of 5
I did not receive the correct part, I tried to contact them through their customer service, via the email address I had on my invoice and via Paypal and I have not received any response in 3 weeks. Avoid.
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J
Rating: 1 out of 5
Delivery not in accordance with the order nor with the characteristics presented on the internet No response after 1 week of complaint
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S
Rating: 1 out of 5
Nearly 4 weeks for delivery. No response to messages. I finally received my order after filing a complaint with PayPal.
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E
Rating: 4 out of 5
Very fast and parts met my expectations
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P
Rating: 4 out of 5
Very good.
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J
Rating: 4 out of 5
Fast delivery and in accordance with my order. Thank you
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H
Rating: 4 out of 5
Lawn mower gas tank. Very good.
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F
Rating: 1 out of 5
No, respect for delivery deadlines
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J
Rating: 4 out of 5
Item conforms to the description, careful and fast delivery.
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Response from Jardin Affaires
We sincerely thank you for your positive feedback, Joël. We are delighted to learn that the item met your expectations and that the delivery was up to par. Please feel free to reach out to us for your future orders, we will be happy to serve you again.
R
Rating: 4 out of 5
Very good. Good quality.
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Response from Jardin Affaires
Hello Robert, Thank you very much for your positive review and for your rating of 4/5! We are delighted to learn that you appreciate the quality of our products. Your satisfaction is our priority. Please feel free to reach out to us if you have any other comments or suggestions. Best regards, The Jardin Affaires team
A
Rating: 4 out of 5
Exactly what I wanted.
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Response from Jardin Affaires
Mrs. Anne, we warmly thank you for your positive feedback on our site 'Jardin Affaires'. We are delighted to learn that you found exactly what you were looking for. Please feel free to reach out to us for any questions or additional needs.
V
Rating: 4 out of 5
Fully satisfied
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P
Rating: 4 out of 5
Good value for money
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M
Rating: 4 out of 5
Everything went super well. Item as described. Oops, the tracking was very confusing.
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F
Rating: 1 out of 5
Price dropped by 10 euros the day after my purchase, you know how to upset customers.
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A
Rating: 1 out of 5
Les he escrito para intentar devolver el producto ya que no es el que necesitaba y no me han contestado
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P
Rating: 4 out of 5
Products received correctly despite somewhat chaotic shipping.
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A
Rating: 1 out of 5
After ordering a metal protective cover, the part I received was damaged (chipped, blistered and scratched paint, and a bent mounting bracket). I therefore turned to the after-sales service, which was conspicuous by its silence: in 4 weeks and after 4 reminders, only an evasive e-mail indicating that my ticket was "taken care of" (sic) I therefore consider that I've been swindled. It was my first purchase on JardinAffaires and of course my last... To be avoided...
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S
Rating: 4 out of 5
Delivery time a little long, but products as ordered.
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F
Rating: 4 out of 5
purchase and delivery on time, just need to better protect the material sent as the plastic connector for connecting a hose to clean the cutting deck ordered was broken, I cobbled it together so as not to delay assembly of the part... good first experience overall.
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E
Rating: 4 out of 5
Very good.
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