Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.
Hello, We confirm that you have had an after-sales service as we have sent you an item under warranty. Sincerely, The SUMEC after-sales service team
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Lionel C.
Rating: 1 out of 5
following a purchase from 15/06/2024
Machine broke down after 30 seconds. Return or exchange impossible because I used the machine !!! So guarantee or your money back if you don't use it !!!!!!
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Response from Jardin Affaires
Hello, we are sincerely sorry but the review does not correspond to a review of our brand. Moreover, in your exchange, you ask for a satisfied or refunded, it is not our policy. This is not our policy. However, we have suggested that you fill in a form to have your request processed. Please follow the procedure. Sincerely
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Patrick M.
Rating: 4 out of 5
following a purchase from 18/06/2024
Product conforms catastrophic delivery by private parcel
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Michèle D.
Rating: 4 out of 5
following a purchase from 08/06/2024
Received on time.good
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Stephane J.
Rating: 4 out of 5
following a purchase from 15/06/2024
Very good for the price. Small problem with the c26 (stihl) debro head covers. The inside diameter is very slightly smaller than the original, so you have to rub it with an abrasive so that it fits and 'sinks' when you want the wire to come out.
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Christian C.
Rating: 4 out of 5
following a purchase from 11/06/2024
Fast delivery and good product
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Thierry B.
Rating: 4 out of 5
following a purchase from 11/06/2024
VERY GOOD
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Julien N.
Rating: 4 out of 5
following a purchase from 04/06/2024
Product finally not in stock but immediate refund.
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Henri P.
Rating: 4 out of 5
following a purchase from 04/06/2024
Product received, conforms to order. Very fast delivery.
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Gilles K.
Rating: 4 out of 5
following a purchase from 03/06/2024
Very good. A little buggy on very small slopes, but it soon gets back to work. For the moment, nothing to report, rather happy with my purchase, to be seen over time.
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Dominique C.
Rating: 4 out of 5
following a purchase from 05/06/2024
fine
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Marie-Line F.
Rating: 4 out of 5
following a purchase from 01/06/2024
I ordered a piece, the installation went well and delivery was fast.
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Jacques C.
Rating: 1 out of 5
following a purchase from 04/06/2024
Order placed then cancelled by your services without comments I do not understand it was in stock and payment accepted I await response
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Response from Jardin Affaires
Hello, we are very sorry but we are out of stock at the moment. This is why you have been refunded. Sincerely
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Lorenzo C.
Rating: 4 out of 5
following a purchase from 01/06/2024
Good product delivered vitz.
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Frederic P.
Rating: 4 out of 5
following a purchase from 31/05/2024
Received promptly, answered the phone. Robot mower works perfectly for the time being, not enough time to look at it over the long term.
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Alexandra W.
Rating: 4 out of 5
following a purchase from 28/05/2024
Fast order and delivery. I'm taking off one star for the delivery because it was thrown over the gate without ringing and without warning. Fortunately the package was not fragile.
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Martial R.
Rating: 1 out of 5
following a purchase from 29/05/2024
After-sales service without reaction...
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Response from Jardin Affaires
Hello, looking at your file, I see that you received a part under warranty following your request. The after-sales service was very busy in June, but a solution has been found. Sincerely, The SUMEC after-sales team
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Jeremy C.
Rating: 4 out of 5
following a purchase from 27/05/2024
Alternative brand to that advertised, but still does the job
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Véronique M.
Rating: 4 out of 5
following a purchase from 26/05/2024
Fast delivery.
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Daniel D.
Rating: 4 out of 5
following a purchase from 26/05/2024
Very good
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Rene D.
Rating: 4 out of 5
following a purchase from 24/05/2024
VERY GOOD
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Michel C.
Rating: 1 out of 5
following a purchase from 20/05/2024
I have not received my order!
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Pierluigi M.
Rating: 1 out of 5
following a purchase from 20/05/2024
pessima, l'oggetto non serve per quello per cui e pubblicizzato, da tre giorni cerco di contattarli per restituirlo ed avere il rimborso ma fanno finta di niente.
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Pierre M.
Rating: 1 out of 5
following a purchase from 01/12/2023
hello, the item in question is damaged after 4 uses, so I should return it to the manufacturer, but the shipping costs are my responsibility! what can I do?
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Carenini G.
Rating: 4 out of 5
following a purchase from 10/05/2024
Easy to get in touch with, fast shipping and a delivery that "goes everywhere". As for my lawnmower, we'll see when I use it!
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Julien S.
Rating: 4 out of 5
following a purchase from 13/05/2024
Compliant product
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Sánchez Mariño P.
Rating: 4 out of 5
following a purchase from 14/05/2024
Seriedad y rapidez en el envio.
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Mr L.
Rating: 1 out of 5
following a purchase from 13/04/2024
The product purchased was not the product received. I asked for a commercial discount to buy the right product again, I received an invalid code... it's not an optimal experience.
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Yves D.
Rating: 4 out of 5
following a purchase from 06/05/2024
This is my 2nd purchase of this type of product from the same brand. In store, impeccable. On line 2 problems: - Product arrives without screws or instructions - Impossible to repair the first one purchased with a new blade as they are out of stock. Open to discussion as these products are super efficient.
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Seurat L.
Rating: 1 out of 5
following a purchase from 04/05/2024
parts ordered do not match
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Daniel P.
Rating: 4 out of 5
following a purchase from 26/03/2024
Serious company despite a delay of more than 1 month with a reminder well received the right product
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Didier R.
Rating: 4 out of 5
following a purchase from 20/04/2024
Well, delivery made. But if I had not called them, I had no news of my order.
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Christophe J.
Rating: 4 out of 5
following a purchase from 28/04/2024
Fast and reliable
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Cyril G.
Rating: 1 out of 5
following a purchase from 23/04/2024
I receive an SMS with the code to collect my parcel on Tuesday 30 April 12:36. I picked it up on Thursday May 2, 9:40am. The shopkeeper tells me that the parcel went back to the manufacturer this morning.
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Leger F.
Rating: 1 out of 5
following a purchase from 20/04/2024
I did not receive the blade but a small plastic part ???? Since then, despite two emails, no response from the seller. Fortunately I paid with paypal and will get a refund.
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Antoine G.
Rating: 4 out of 5
following a purchase from 04/04/2024
Delivery times not very precise when ordering
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Gerard C.
Rating: 4 out of 5
following a purchase from 18/04/2024
Super! the machine works very well and is as light as the service says it is (3 kg in working order) and also dispatches it quickly. I hope that the service will be as responsive in the event of a problem. Thank you
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Ets G.
Rating: 4 out of 5
following a purchase from 14/03/2024
CONFORMING PRODUCT, request respected, no problem, satisfied with my purchase.
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Claude A.
Rating: 4 out of 5
following a purchase from 14/04/2024
Company unknown to me, found product following internet search. Satisfied.
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Jean A.
Rating: 4 out of 5
following a purchase from 13/04/2024
Very fast delivery
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