Customer reviews of Jardin Affaires

9,3 /10

Based on 2 301 published reviews

5 1 927 84% 4 180 8% 3 40 2% 2 36 2% 1 118 5%

Summary of reviews

Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.

Reviews 1 and 4 stars

Reset filters

Monique B.

Published on 13/07/2023 à 15h52 following a purchase from 07/06/2023

Article complies, but the company is difficult to contact and does not reply to emails.

Translated reviews

Pierre C.

Published on 13/07/2023 à 06h08 following a purchase from 05/07/2023

Easy ordering, fast delivery

Translated reviews

Ion Gheorghe M.

Published on 10/07/2023 à 17h57 following a purchase from 02/07/2023

On Monday July 3, I called twice to ask them to pay attention to my order (2 trapezoidal belts of 1519 for a gyroscope Del Morina 120 cm) and after receiving the package, waiting 5 days, I received the size 1750, which I have nothing to do with I wrote 2 emails asking where to return the product and mineni does not tell me where

Translated reviews

Response from Jardin Affaires Published on 02/08/2023

Hello, We've replied to you and told you that returns can be made to this address. Jardin Affaires 2 rue du moulin des arts 78550 Houdan Kind regards

Fabien M.

Published on 06/07/2023 à 16h38 following a purchase from 28/06/2023

Well I recommend price availability but only 4 stars for the time before shipment.

Translated reviews

Jerome V.

Published on 06/07/2023 à 10h13 following a purchase from 22/06/2023

A part of the parcel is missing. parcel redone by the carrier. 1 week waiting for a reply from after-sales service.

Translated reviews

Bernard M.

Published on 22/06/2023 à 16h35 following a purchase from 12/06/2023

Super nothing to say satisfied for the delivery thank you again

Translated reviews

Bernard B.

Published on 22/06/2023 à 16h12 following a purchase from 10/06/2023

on-time delivery

Translated reviews

Jean-Noel L.

Published on 19/06/2023 à 11h38 following a purchase from 03/06/2023

Material fits perfectly

Translated reviews

Valls M.

Published on 16/06/2023 à 11h49 following a purchase from 04/06/2023

Cancelled order before shipping, but they sent anyway despite multiple messages saying not to. Don't reply either.

Translated reviews

Thomas W.

Published on 15/06/2023 à 08h43 following a purchase from 14/04/2023

too bad, transportation problem...

Translated reviews

Pierre J.

Published on 13/06/2023 à 07h58 following a purchase from 05/06/2023

apparently everything is going very well I am satisfied

Translated reviews

Julien L.

Published on 05/06/2023 à 16h46 following a purchase from 15/05/2023

Product as described

Translated reviews

Julien B.

Published on 29/05/2023 à 10h05 following a purchase from 08/05/2023

After 2 hours of use, the chainsaw won't start... it's just unbelievable after 2 hours of initial use... I contact the after-sales service.

Translated reviews

Guy N.

Published on 26/05/2023 à 17h03 following a purchase from 16/05/2023

Product ok but delivery catastrophic. The delivery man didn't show up, didn't ring the bell and just dropped the parcel off at a shop while the house was full. The shop was closed for 3 days, so recovery of the purchase was delayed by the same amount. Why offer home delivery if your carriers don't provide the service? This indelicate carrier is TNT. Change carriers, there are a lot of serious ones that manage to deliver without any problems and that keep me informed as they go round.

Translated reviews

Response from Jardin Affaires Published on 05/06/2023

Hello, we're sorry to hear that this has happened to you, but you've just noted the delivery company and not Jardin Affaires. Sincerely

Fabienne A.

Published on 18/05/2023 à 18h37 following a purchase from 07/05/2023

very good follow-up fast shipping seems to be a serious company

Translated reviews

Patrick L.

Published on 18/05/2023 à 12h45 following a purchase from 10/05/2023

Good reception

Translated reviews

Jean-Noël B.

Published on 16/05/2023 à 16h42 following a purchase from 06/05/2023

No particular problem

Translated reviews

Sandrine Z.

Published on 16/05/2023 à 13h08 following a purchase from 06/05/2023

Nickel belt mower works again

Translated reviews

Serhan M.

Published on 11/05/2023 à 00h21 following a purchase from 10/04/2023

Not a very serious site!

Translated reviews

Pascal B.

Published on 10/05/2023 à 16h07 following a purchase from 30/04/2023

Good delivery perfect on time we recommend

Translated reviews

Francis D.

Published on 10/05/2023 à 13h08 following a purchase from 02/05/2023

Meets our serious expectations

Translated reviews

Denise B.

Published on 10/05/2023 à 05h51 following a purchase from 18/04/2023

well

Translated reviews

Joel T.

Published on 09/05/2023 à 16h23 following a purchase from 30/04/2023

Product conforms, you just need to work with a serious delivery agency.

Translated reviews

Acheteur Vérifié

Published on 14/04/2023 à 09h41 following a purchase from 06/04/2023

perfect service and delivery times, but I was surprised to see an increase on the purchase of the same product 4 days apart.

Translated reviews

Acheteur Vérifié

Published on 10/04/2023 à 15h14 following a purchase from 28/03/2023

buena

Translated reviews

Acheteur Vérifié

Published on 10/04/2023 à 05h52 following a purchase from 29/03/2023

Very good reactivity on the preparation and shipment, price level could be free postage reached a certain amount (80 € for example).

Translated reviews

Acheteur Vérifié

Published on 03/04/2023 à 08h20 following a purchase from 25/03/2023

Perfect

Translated reviews

Acheteur Vérifié

Published on 01/04/2023 à 08h56 following a purchase from 16/03/2023

Reasonable price, product conforms to specifications and is very well packaged.

Translated reviews

Acheteur Vérifié

Published on 27/03/2023 à 15h28 following a purchase from 18/03/2023

Following my purchase, I did not receive the right product which had a certain price, out Following my call, they did not want to change my battery, so I paid too much, and no refund. I'm not satisfied.

Translated reviews

Response from Jardin Affaires Published on 03/04/2023

Hello, We explained to you that you received a product that includes 2 references due to a change on Fulbat's part. This is exactly the same for you, and does not change the product's suitability for your appliance. What's more, at no time did you request a refund of any kind; on the contrary, you agreed to keep the battery in question. During our discussion, you did not express your dissatisfaction, in which case we would have tried to find a solution for you, as we always do with our customers. Sincerely

Acheteur Vérifié

Published on 16/03/2023 à 16h05 following a purchase from 16/01/2023

so I ordered 2 months ago and still haven't received anything. I called 2 times, the first time they were looking for my missing parcel and the second time the parts were being restocked even though they were available on the site. in short, I'm fed up and still haven't heard from them, but the payment was cashed 2 months ago.

Translated reviews

Response from Jardin Affaires Published on 17/03/2023

After trying to find a solution with you, please contact us by phone at 0178901970. For your information, your parcel is considered delivered since March 10th. Here is the tracking link. https://www.colisprive.com/moncolis/pages/detailColis.aspx?numColis=Y5000003994863390 Sincerely

Acheteur Vérifié

Published on 09/03/2023 à 17h31 following a purchase from 27/01/2023

Your site offers promotions on unavailable items: a pain for the customer, who wastes time for nothing and then has to be reimbursed...

Translated reviews

Response from Jardin Affaires Published on 17/03/2023

Hello, sorry this is causing an experience but if you want particular products that are not in stock, you can very easily call us to ask and we will give you lead times on our supplies. Don't hesitate to come back to us for more information about our products.

Acheteur Vérifié

Published on 01/03/2023 à 11h37 following a purchase from 21/02/2023

Apart from the small bug on the tracking link, fast delivery, material received corresponds to the order, serious site that responds quickly to phone and email. I recommend this site.

Translated reviews

Acheteur Vérifié

Published on 14/02/2023 à 12h28 following a purchase from 02/02/2023

Nothing to complain about, perfect deadline and perfect delivery

Translated reviews

Acheteur Vérifié

Published on 28/01/2023 à 12h43 following a purchase from 18/01/2023

I ordered a lawnmower blade, order delivered quickly, very well packaged and complies with the description. I mounted it, Nickel

Translated reviews

Acheteur Vérifié

Published on 11/01/2023 à 21h42 following a purchase from 04/01/2023

I did not receive the package. FedEx was smart enough to give it to someone I don't know instead of putting it in my parcel box. Displayed in front of the house. I have no record of who it was given to.

Translated reviews

Response from Jardin Affaires Published on 13/01/2023

Hello, after an unsuccessful call attempt on our part, could you please call us back at 33178901970 For your information, we have launched a dispute with Fedex. They will get back to us within 72 hours. We will get back to you as soon as possible.

Acheteur Vérifié

Published on 16/12/2022 à 12h54 following a purchase from 06/12/2022

So far, the parcel hasn't arrived, after 3 reminders...

Translated reviews

Acheteur Vérifié

Published on 15/12/2022 à 21h30 following a purchase from 15/10/2022

He comprado "deteudeur" y no me ha llegado a casa. He llamado por teléfono varias veces, siempre muy amables se comprometian a mandarme e-mail, nunca me han respondido. Me han robado el dinero. ESTOY MUY DISGUSTADO.

Translated reviews

Acheteur Vérifié

Published on 05/12/2022 à 07h29 following a purchase from 24/11/2022

Top nothing to say

Translated reviews

Acheteur Vérifié

Published on 29/11/2022 à 11h10 following a purchase from 22/11/2022

Sorry for the inconvenience! I received this blower yesterday and unfortunately it's not working! And I can't figure out if I should send it back. The sales department isn't very cooperative - I'm 75! On the other hand, I was very happy with my little lawnmower.

Translated reviews

Acheteur Vérifié

Published on 21/11/2022 à 09h28 following a purchase from 10/11/2022

send of and delivered id a couple of days, so excellent. Unfortunately the so called tester was not it the box. I've send an e-mails asking them to send it seperately but untill now (5 days) no reply.

Translated reviews