Customer reviews of Jardin Affaires

I ordered this piece that seemed cheap compared to the usual price, I understood why when I unpacked it, it has paint defects in various places and even a twisted element that, due to the packaging, cannot be attributed to transport. In this case, it would be more honest to specify "discounted due to defects", we wouldn't be surprised.

I wrote more than once to get news about my order without ever receiving a response. Anyway, the item finally arrived.

3 months to receive the order, I no longer believed it. No response to my email inquiries

Package received too late and incompatible. You should provide the dimensions so that we can compare with the original. I lost over 18 Euros. Best regards.

It wasn't exactly the same reference, there is an error in the imagination.

Very difficult to get a response regarding the delivery of the ordered material (announced 5 days on the site but not respected => more than 2 weeks after the order). However, the delivered material meets expectations.

The reality of the proposals and the business relationship needs to be reviewed.

bad description not sent as shown no response to inquiry will never order from you again

The package was thrown over the gate, my dogs played with it. Pitiful delivery service!

the pack I received was not at all like in the photo, that is to say a single floorboard with all the products, no, all the products were in bulk.

The charger does not work

fast shipping service, but refund request much less... I sent a message for a product return due to an order error on my part, never received a response!!!

I tried to initiate a return, your link does not work. You did not respond to my contact attempts made in 3 ways.

a part of the order does not match and the seller does not respond.

hello to this day still not delivered...

No communication about delivery delays and if we don't call customer service, no information.

The part does not match the original. Otherwise, the order was delivered quickly.

Pruner delivered in 24 hours. I didn't meet the safety requirements to use it, so I sent it back unopened the same day by post. I'm waiting for a refund ?????

Habe Ware noch nicht erhalten! Habe Doch bezahlt? oder?

deplorable delivery , no contact

material as ordered very poor quality delivery time not respected

Hello not the right carburetor received and I'm still waiting for news

Battery delivered very quickly BUT...it won't fit. Hedge trimmer motor burned out. I have filled in the return form on the website and have not heard from you. I do not receive the document for the return as you indicate in your conditions. I have filled in 2x with my purchase number. What has happened? Time is running out and I want to stay on schedule. Thank you for your reply.

The product advertised by the seller on the website photo is not the same as what was delivered. I bought Oregon brand wire and was sent Speed Go brand wire. I am not satisfied with my purchase.

quite disappointed, the ride-on mower I bought from you was delivered without instructions in French and lacks power, often stalls and is not very practical to use... In short, not a very convincing purchase, especially as it's my first order on your site.

It's very unfortunate when you're in a hurry to receive an order that's different from the one you'd hoped for... But what's even more annoying is when the after-sales service asks for photos of the documents to drag things out...

After 8 still no order delivered. The only response from the store, several times in a row "the carrier will contact you" When??

I am extremely happy with the quality of the material supplied. However, the after-sales service is unacceptable. At the time of my purchase, many tools were out of stock, but this did not appear anywhere on the site... So when I ordered, three days later there was no return on my order. I sent an e-mail for more information. That's when I found out about the lack of certain tools. I asked if the rest would arrive soon, and was told that they were waiting until they had the whole order before sending it. Without much precision as to a date. If I'd known that, I wouldn't have ordered all the tools, given to me by my family for my birthday, and I would have taken the rest elsewhere. But there it was, impossible to change the order... After several threats to ask for a refund, with my right of withdrawal. It took me 10 days after the purchase to get good news and finally my parcel 2 days later. We need to review the communication of the site and the service.

I have not yet received my parcel

Bonjour achat de une tendeuse robot effectué le 14 juin aujourd'hui 22 toujours pas de tendeuse en livraison

These 2 stars to say that the delivery by TNT was not made on Tuesday or Wednesday as stipulated in the tracking file, but only on Friday at 4pm, which forced us to stay 3 days at home waiting for the package.

Order placed on March 21. Mail delaying delivery by 6 days on March 27. Received on April 22 after two reminders.

Ainda não recebi a minha encomenda, apesar de me ser enviado o número de rastreio da FEFEX, com previsão de entrega a 08/03/2023. Comuniquei com a transportadora que me informou que nunca lhe foi entregue a encomenda. Tudo muito mau. Enviei vários e-mails para JARDÍN AFFAIRES, não responderam. Ainda não sei qual a previsão de entrega. Tudo muito mau e pouco profissionalismo com o cliente.

Purchase of an OREGON CS1500-45 chainsaw. Order and shipment impeccable. But no bottle of chain oil without the package despite the fact that it is listed on the manufacturer's flyer inserted in the package and which specifies that it is part of the package. Complaint. Intellectually dishonest response. In this case, the advertisement should make this clear.

Slow delivery, contrary to what the site advertises, and what's more, an impatient deliveryman: I missed it by just 1 minute. It was bad enough that I didn't receive my order on time, even though I needed it for the weekend, but I finally got it on Tuesday! What's more, the parcel arrived with a bang on one corner...and the instruction booklet inside was damaged, the cover torn...In short, the machine works, but there's room for improvement in all the accompanying services...

After I realized that instead of my last name appeared part of my address I contacted the site by phone and email very good contact, I was told that the necessary was made to the delivery service and the correction was taken into account, but the delivery service was to deliver me at home, but he delivered my package directly to a point relay, I paid for a service not rendered! I paid for a service that wasn't provided! Ban delivery service !!!!