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V
Rating: 2 out of 5
fast shipping service, but refund request much less... I sent a message for a product return due to an order error on my part, never received a response!!!
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Customer reviews of Jardin Affaires
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 301 published reviews
Summary of reviews
Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.
Reviews 2, 3 and 4 stars
Reset filtersF
Rating: 2 out of 5
I tried to initiate a return, your link does not work. You did not respond to my contact attempts made in 3 ways.
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S
Rating: 3 out of 5
The cardboard was punched the size of a fist. I accepted the delivery because I needed the product, but I was frustrated to store it in a damaged box.
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J
Rating: 4 out of 5
Our purchase allowed for the reuse of the lawn mower tractor
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C
Rating: 4 out of 5
in accordance with the order
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J
Rating: 4 out of 5
...Very good.
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A
Rating: 3 out of 5
my order of 2 axes still hasn't arrived for a while
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J
Rating: 4 out of 5
Very good
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Response from Jardin Affaires
Hello Jacques,
We sincerely thank you for your positive feedback on our site "Jardin Affaires". Your satisfaction is our priority, and we are delighted to see that you enjoyed your experience. If you have any suggestions to further improve our service, please do not hesitate to let us know.
We sincerely thank you for your positive feedback on our site "Jardin Affaires". Your satisfaction is our priority, and we are delighted to see that you enjoyed your experience. If you have any suggestions to further improve our service, please do not hesitate to let us know.
D
Rating: 4 out of 5
It's a shame there was a long restocking period
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Response from Jardin Affaires
Dear Denise,
We sincerely thank you for your review and your rating of 4/5. We are sorry to hear that you experienced a long restocking delay. Your feedback is valuable, and we are constantly working to improve our service to avoid this type of inconvenience in the future. We hope to see you again soon on our site and provide you with an even better experience.
Best regards,
The Jardin Affaires team.
We sincerely thank you for your review and your rating of 4/5. We are sorry to hear that you experienced a long restocking delay. Your feedback is valuable, and we are constantly working to improve our service to avoid this type of inconvenience in the future. We hope to see you again soon on our site and provide you with an even better experience.
Best regards,
The Jardin Affaires team.
C
Rating: 4 out of 5
Fast delivery, compliant products.
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R
Rating: 4 out of 5
A bit long in shipping...and without explanation
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P
Rating: 2 out of 5
a part of the order does not match and the seller does not respond.
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D
Rating: 3 out of 5
Missing communication about delayed delivery. Some information in French - I ordered on the German site.
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R
Rating: 4 out of 5
Order placed on a Thursday but picked up by UPS on Monday who only delivered it on Wednesday
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A
Rating: 4 out of 5
Very satisfied with the products. Fast delivery
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P
Rating: 4 out of 5
A lot of choices.
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C
Rating: 4 out of 5
Fast and in good condition. It's perfect. I will have to look for the fault again because the new part does not start the mower...
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R
Rating: 4 out of 5
Correct and fast!
D
Rating: 4 out of 5
Hello, satisfied with the garden business, but not with the carrier who delivered the package about 6 km further than I requested
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P
Rating: 2 out of 5
hello to this day still not delivered...
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J
Rating: 4 out of 5
Shipping costs a bit high but attractive prices
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G
Rating: 4 out of 5
A little wait during delivery but otherwise everything is good
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P
Rating: 4 out of 5
Reliable store, timely shipping
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L
Rating: 4 out of 5
Thank you
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O
Rating: 2 out of 5
No communication about delivery delays and if we don't call customer service, no information.
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G
Rating: 3 out of 5
Order was great, but delivery was two days late and especially not to the location I had chosen!! It's a shame!!! Best regards
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E
Rating: 4 out of 5
Very fast and parts met my expectations
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P
Rating: 4 out of 5
Very good.
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P
Rating: 3 out of 5
Very good experience
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J
Rating: 4 out of 5
Fast delivery and in accordance with my order. Thank you
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H
Rating: 4 out of 5
Lawn mower gas tank. Very good.
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J
Rating: 4 out of 5
Item conforms to the description, careful and fast delivery.
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Response from Jardin Affaires
We sincerely thank you for your positive feedback, Joël. We are delighted to learn that the item met your expectations and that the delivery was up to par. Please feel free to reach out to us for your future orders, we will be happy to serve you again.
R
Rating: 4 out of 5
Very good. Good quality.
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Response from Jardin Affaires
Hello Robert, Thank you very much for your positive review and for your rating of 4/5! We are delighted to learn that you appreciate the quality of our products. Your satisfaction is our priority. Please feel free to reach out to us if you have any other comments or suggestions. Best regards, The Jardin Affaires team
A
Rating: 4 out of 5
Exactly what I wanted.
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Response from Jardin Affaires
Mrs. Anne, we warmly thank you for your positive feedback on our site 'Jardin Affaires'. We are delighted to learn that you found exactly what you were looking for. Please feel free to reach out to us for any questions or additional needs.
F
Rating: 2 out of 5
The part does not match the original. Otherwise, the order was delivered quickly.
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N
Rating: 3 out of 5
No problem with the cutting plate but the wheels!! Ordered 2 halves to make one wheel received 2 females!!
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V
Rating: 4 out of 5
Fully satisfied
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P
Rating: 4 out of 5
Good value for money
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M
Rating: 4 out of 5
Everything went super well. Item as described. Oops, the tracking was very confusing.
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P
Rating: 4 out of 5
Products received correctly despite somewhat chaotic shipping.
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