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J
Rating: 4 out of 5
The product complies, but delivery took more than 3 weeks.
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Customer reviews of Jardin Affaires
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 301 published reviews
Summary of reviews
Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.
Reviews 2, 3 and 4 stars
Reset filtersN
Rating: 4 out of 5
Nothing to say. Delivery as expected
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Response from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
G
Rating: 4 out of 5
I bought the 3rd battery....the first one from 2022 doesn't charge anymore and I need 2 to mow...Let's hope these last 2 will last because it's expensive !!!!!
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P
Rating: 4 out of 5
Product conforms catastrophic delivery by private parcel
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M
Rating: 4 out of 5
Received on time.good
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F
Rating: 2 out of 5
Hello not the right carburetor received and I'm still waiting for news
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Response from Jardin Affaires
Hello, did you send a request to this address support https://savjardin.zendesk.com/hc/fr/requests/new
J
Rating: 3 out of 5
delivery promised in 4 5 days but 1 month in truth
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Response from Jardin Affaires
Hello, Please note that the information we give you concerning the delivery of orders is for information only and in the best of situations. Unfortunately, we sometimes encounter problems, and we're sorry that we were out of stock at the time you placed your order and that you received it late. We informed you of the delay and offered to cancel the order if preferable, and you chose to wait instead. We wish you every success with your product. Sincerely, The After-Sales Service Team
S
Rating: 4 out of 5
Very good for the price. Small problem with the c26 (stihl) debro head covers. The inside diameter is very slightly smaller than the original, so you have to rub it with an abrasive so that it fits and 'sinks' when you want the wire to come out.
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C
Rating: 4 out of 5
Fast delivery and good product
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T
Rating: 4 out of 5
VERY GOOD
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J
Rating: 4 out of 5
Product finally not in stock but immediate refund.
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H
Rating: 4 out of 5
Product received, conforms to order. Very fast delivery.
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G
Rating: 4 out of 5
Very good. A little buggy on very small slopes, but it soon gets back to work. For the moment, nothing to report, rather happy with my purchase, to be seen over time.
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D
Rating: 4 out of 5
fine
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M
Rating: 4 out of 5
I ordered a piece, the installation went well and delivery was fast.
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L
Rating: 4 out of 5
Good product delivered vitz.
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F
Rating: 4 out of 5
Received promptly, answered the phone. Robot mower works perfectly for the time being, not enough time to look at it over the long term.
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A
Rating: 4 out of 5
Fast order and delivery. I'm taking off one star for the delivery because it was thrown over the gate without ringing and without warning. Fortunately the package was not fragile.
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C
Rating: 2 out of 5
Battery delivered very quickly BUT...it won't fit. Hedge trimmer motor burned out. I have filled in the return form on the website and have not heard from you. I do not receive the document for the return as you indicate in your conditions. I have filled in 2x with my purchase number. What has happened? Time is running out and I want to stay on schedule. Thank you for your reply.
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Response from Jardin Affaires
Hello, We're very sorry, but it wasn't the battery that caused your hedge trimmer motor to burn out. Your comment does not correspond to a product rating. Regarding your request, I've looked in our support department and I can't find anything. Did you make the request at this address https://savjardin.zendesk.com/hc/fr/requests/new
J
Rating: 4 out of 5
Alternative brand to that advertised, but still does the job
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V
Rating: 4 out of 5
Fast delivery.
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D
Rating: 4 out of 5
Very good
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R
Rating: 4 out of 5
VERY GOOD
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L
Rating: 3 out of 5
Ordering a brushcutter part was quick and easy. The only problem is that the part doesn't fit on the head of my tool! I'm going to have to do some work!
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S
Rating: 2 out of 5
The product advertised by the seller on the website photo is not the same as what was delivered. I bought Oregon brand wire and was sent Speed Go brand wire. I am not satisfied with my purchase.
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I
Rating: 3 out of 5
The product complies, the only problem is that when I ordered, it was announced that I would receive my product within 48 hours !!!! And unfortunately I received it 3 weeks later!
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C
Rating: 4 out of 5
Easy to get in touch with, fast shipping and a delivery that "goes everywhere". As for my lawnmower, we'll see when I use it!
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J
Rating: 4 out of 5
Compliant product
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S
Rating: 4 out of 5
Seriedad y rapidez en el envio.
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Y
Rating: 4 out of 5
This is my 2nd purchase of this type of product from the same brand. In store, impeccable. On line 2 problems: - Product arrives without screws or instructions - Impossible to repair the first one purchased with a new blade as they are out of stock. Open to discussion as these products are super efficient.
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D
Rating: 3 out of 5
fine
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D
Rating: 4 out of 5
Serious company despite a delay of more than 1 month with a reminder well received the right product
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D
Rating: 4 out of 5
Well, delivery made. But if I had not called them, I had no news of my order.
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C
Rating: 4 out of 5
Fast and reliable
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A
Rating: 3 out of 5
far too expensive for half an hour's autonomy
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G
Rating: 2 out of 5
quite disappointed, the ride-on mower I bought from you was delivered without instructions in French and lacks power, often stalls and is not very practical to use... In short, not a very convincing purchase, especially as it's my first order on your site.
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A
Rating: 4 out of 5
Delivery times not very precise when ordering
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G
Rating: 4 out of 5
Super! the machine works very well and is as light as the service says it is (3 kg in working order) and also dispatches it quickly. I hope that the service will be as responsive in the event of a problem. Thank you
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J
Rating: 2 out of 5
It's very unfortunate when you're in a hurry to receive an order that's different from the one you'd hoped for... But what's even more annoying is when the after-sales service asks for photos of the documents to drag things out...
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E
Rating: 4 out of 5
CONFORMING PRODUCT, request respected, no problem, satisfied with my purchase.
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