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M
Rating: 4 out of 5
Article complies, but the company is difficult to contact and does not reply to emails.
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Customer reviews of Jardin Affaires
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 301 published reviews
Summary of reviews
Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
Easy ordering, fast delivery
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F
Rating: 4 out of 5
Well I recommend price availability but only 4 stars for the time before shipment.
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A
Rating: 3 out of 5
Everything is perfect except delivery expected in three to four days but received after 10 days.
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B
Rating: 4 out of 5
Super nothing to say satisfied for the delivery thank you again
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B
Rating: 4 out of 5
on-time delivery
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E
Rating: 2 out of 5
Bonjour achat de une tendeuse robot effectué le 14 juin aujourd'hui 22 toujours pas de tendeuse en livraison
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J
Rating: 4 out of 5
Material fits perfectly
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T
Rating: 4 out of 5
too bad, transportation problem...
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P
Rating: 4 out of 5
apparently everything is going very well I am satisfied
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J
Rating: 4 out of 5
Product as described
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A
Rating: 2 out of 5
These 2 stars to say that the delivery by TNT was not made on Tuesday or Wednesday as stipulated in the tracking file, but only on Friday at 4pm, which forced us to stay 3 days at home waiting for the package.
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Response from Jardin Affaires
Hello, you ordered on our site on Sunday evening 14th and shipped on the 15th. We kept our promise to ship quickly so that TNT could deliver in 24 to 48 hours. You have noted TNT and not our service, which was delivered on time.
F
Rating: 4 out of 5
very good follow-up fast shipping seems to be a serious company
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P
Rating: 4 out of 5
Good reception
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J
Rating: 4 out of 5
No particular problem
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S
Rating: 4 out of 5
Nickel belt mower works again
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P
Rating: 4 out of 5
Good delivery perfect on time we recommend
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F
Rating: 4 out of 5
Meets our serious expectations
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D
Rating: 4 out of 5
well
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J
Rating: 4 out of 5
Product conforms, you just need to work with a serious delivery agency.
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A
Rating: 2 out of 5
Order placed on March 21. Mail delaying delivery by 6 days on March 27. Received on April 22 after two reminders.
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Response from Jardin Affaires
Hello, We are sorry that your package was delivered late. We understand that you were looking forward to this delivery and we are very sorry for any inconvenience this may have caused. We want you to know that we take our delivery commitments very seriously and are working hard to ensure that this does not happen again in the future. We have investigated the reasons for the delay and have taken steps to ensure that it does not happen again in the future. We hope you will accept our sincerest apologies for any inconvenience caused by this delay in delivery. We are always here to help and if you have any further questions or concerns, please do not hesitate to contact us. Sincerely, The Jardin Affaires team
A
Rating: 4 out of 5
perfect service and delivery times, but I was surprised to see an increase on the purchase of the same product 4 days apart.
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A
Rating: 4 out of 5
buena
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A
Rating: 4 out of 5
Very good reactivity on the preparation and shipment, price level could be free postage reached a certain amount (80 € for example).
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Reasonable price, product conforms to specifications and is very well packaged.
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A
Rating: 3 out of 5
the product was partially compliant as the wheels and the bolts for the self-supporting mower deck were missing, a complaint was made and I'm still waiting for a reply? the delivery was compliant with what was advertised by the seller, I'll change my rating once the problem has been resolved.
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A
Rating: 2 out of 5
Ainda não recebi a minha encomenda, apesar de me ser enviado o número de rastreio da FEFEX, com previsão de entrega a 08/03/2023. Comuniquei com a transportadora que me informou que nunca lhe foi entregue a encomenda. Tudo muito mau. Enviei vários e-mails para JARDÍN AFFAIRES, não responderam. Ainda não sei qual a previsão de entrega. Tudo muito mau e pouco profissionalismo com o cliente.
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A
Rating: 4 out of 5
Apart from the small bug on the tracking link, fast delivery, material received corresponds to the order, serious site that responds quickly to phone and email. I recommend this site.
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A
Rating: 2 out of 5
Purchase of an OREGON CS1500-45 chainsaw. Order and shipment impeccable. But no bottle of chain oil without the package despite the fact that it is listed on the manufacturer's flyer inserted in the package and which specifies that it is part of the package. Complaint. Intellectually dishonest response. In this case, the advertisement should make this clear.
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A
Rating: 4 out of 5
Nothing to complain about, perfect deadline and perfect delivery
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A
Rating: 4 out of 5
I ordered a lawnmower blade, order delivered quickly, very well packaged and complies with the description. I mounted it, Nickel
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A
Rating: 3 out of 5
The product delivered does not correspond to the one ordered. After call and explanation, return slip received within the day. Delivery of the product ordered within a very short time.
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Response from Jardin Affaires
Hello, Thank you for your feedback. We hope you will be satisfied with your product. Could you please reconsider your order following our reactivity? Sincerely
A
Rating: 4 out of 5
Top nothing to say
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A
Rating: 4 out of 5
send of and delivered id a couple of days, so excellent. Unfortunately the so called tester was not it the box. I've send an e-mails asking them to send it seperately but untill now (5 days) no reply.
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A
Rating: 3 out of 5
Received very quickly. Unfortunately, the head was broken before packing as the broken parts were not in the packaging. Very good contact with the seller. I'm waiting for the parts in question.
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A
Rating: 4 out of 5
very good product no problem
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A
Rating: 4 out of 5
Nothing to complain about, I recommend it.
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A
Rating: 4 out of 5
Serious company, I recommend
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A
Rating: 3 out of 5
Fast delivery. It's a pity that the packaging is of poor quality, the products arrived damaged, taped together and wrapped in plastic film.
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Response from Jardin Affaires
Hello, could you please send us a picture. Please note that before posting your review you could contact our customer service to find a solution to your problem.