Customer reviews of Jiminis

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 1 501 published reviews

Summary of reviews

The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
Fast delivery. Quality packaging. Good delivery tracking. Surprised by the small size of the boxes. I expected more substance, I didn't pay attention to the quantities when purchasing. Not tasted because these are gifts for Christmas.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2020
Good quality product and well thought out seasoning.
The only downside concerns the quantity/price ratio... The quantities are really very small.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2020
Easy to access
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Quick and careful reception
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2020
It's very good and very fast and good but if it were possible, increase the quantities
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2020
Easy order, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2020
Good site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/08/2020
I never received my package
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
Very good site, small downside on the delivery which was supposed to be signed for and which was not but dropped 'without ceremony by the postman in the mailbox.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2020
Order delivered very quickly, corresponds to the purchase.
The quantities are a bit tight but I imagine the price per kilo corresponds to the normal price. In terms of taste, you don't really taste the insects at all, you mainly taste the spices/seasonings. I wanted to try, order very well but I am not a fan in terms of tasting.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Fast shipping.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/06/2020
As much shipping cost as the price of my order. Unacceptable, especially since I did not receive it on time.
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Response from Jiminis
Hello Madam, First of all, please know that we regret that you were not satisfied with your experience at JIMINI'S. We do not make a margin on shipping costs and even take on part of their cost (preparing and sending packages does indeed have a cost, even if some e-commerce merchants make us forget it), which is why we consider our shipping costs to be fair, from 4.90 to 10.90 depending on the carrier choice. You wished to use the Chronopost service for a 24-hour delivery, for an order of 14.92 and a shipping cost of 10.90. You therefore paid less in shipping costs than in shipping fees. Finally, Chronopost did not respect its delivery deadline for an unknown reason; on our part, we shipped your order on time. If you had contacted us, we could have found a solution. We wish you an excellent day, Best regards, The Jimini's team.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/05/2020
Awful value for money I paid for 48h delivery which amounted to 5€ my package took 15 days to arrive and on top of that it's all tiny and the bags are barely filled a real scam.
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Response from Jiminis
Hello,
We are sorry that our products did not satisfy you.
However, your review states a delivery in 15 days while you placed your order on Sunday 31/05/2020 and your review is dated 09/06/2020. It is therefore technically not possible for the delivery to have taken 15 days.
Moreover, you seem to have been dissatisfied with the price of delivery which we cover a large part of the costs and which becomes free from 30€ of purchases. You could have taken advantage of this by adding 1.60€ to your cart.
Finally, the filling of our products strictly corresponds to the weight indicated on the product sheets and is intended to protect them during transport and potential crushing.
We wish you nonetheless an excellent week :)
The JIMINI'S team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2020
The site is easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
very nice site with good advice
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/04/2020
Hello, I ordered from you for 30€. And I received 4 tiny boxes with tiny worms. I come from Belgium and expected more. You clearly got me, I am unpleasantly surprised. Are these boxes for cheapskates?? I am really disappointed
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Response from Jiminis
Hello Nina,
We are sorry that you were not satisfied with the size of our insects, nor with that of our boxes. We will consider creating a family size ;) A small precision that is important: you have all the information on our site regarding the weight of each box, as well as the size of the insects contained inside.
Have a good day and greetings to our Belgian friends!
The JIMINI'S team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/03/2020
The order never arrived. After 3 weeks of waiting, I canceled my purchase. It's a shame. Neither the postal services nor jiminis could tell me where my package was sent.
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Response from Jiminis
Hello Sir,
Your order was placed during full lockdown in a particularly specific and abnormal context. Unfortunately, during this period, postal services were heavily disrupted and delivery times were not respected. We were unable to deliver to you normally, which is why you were refunded.
We are sorry for this bad experience and we ask you to please excuse us.
Best wishes.
The JIMINI'S team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2020
Good site. A bit more idea on the quantity might be useful (I imagined the boxes would be bigger).. but not something serious :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2020
Pretty good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2020
Friendly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2020
Fast and exactly what we expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2020
Order received on time.
Top packaging
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2020
Delivery as announced at the time of order...even a day early! Essential when it's for a gift
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2020
Fast delivery, no issues, the product meets our expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2020
Excellent and superb. The only problem is the slightly high price. Thank you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2020
Disgusting
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Response from Jiminis
Hello,
Thank you for this constructive feedback. You ordered a pack containing 5 different products, which one or which of these products did you dislike and for what reason(s)? We place great importance on our customers' feedback.
Have a great day,
Best regards,
Clément
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2020
Everything meets my expectations in terms of products and delivery.
I ordered these insects to introduce them to my nephews and family
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2020
I went to the bikinis.com site on the recommendation of my son who used your aperitif products for his company committee on Halloween. My curiosity got the better of me and I took crickets, grasshoppers, and mealworms. I had my colleagues and friends taste it and it was an experience that made us laugh a lot. Too bad the crickets arrived as flour.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/01/2020
I paid 10 euros for a 24h delivery that arrived in 48h, as a result I had left my home and could not give the gift to the person as planned. I simply lost 15 euros.
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Response from Jiminis
Hello,
We are sorry that you were not satisfied with our shipping service. However, it is important to point out that we have fulfilled our contractual obligations: you placed your order on 13/01/2020 at 5:29 PM, and it is stated in our delivery conditions and when choosing the carrier, that orders placed before 12:00 PM are shipped the same day and those placed after are shipped the next day. Your package was therefore shipped on the 14th and delivered on 15/01/2020 as evidenced by your Chronopost tracking.
Furthermore, you did not attempt to contact us, we could have found a solution to your problem or informed you that the desired delivery time (less than 24h) was not offered on our site.
We wish you an excellent day hoping that this information will convince you of our good faith.
The JIMINI'S team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2020
Very good and great for a discovery ... and having friends taste it is out of the ordinary ????
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2020
Well received, just need to have a challenge evening to taste all that
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2019
I bought the cricket trio, it was a gift, most people liked it, too bad there isn't a trio with a bit of sweet and salty in the same lot.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
Site with a pleasant design and relatively functional. Nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2019
Order processed quickly, few days of waiting before delivery, good products! I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2019
The site works very well and I was delivered on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
Simple navigation and relatively well detailed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2019
Very clear and very effective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Good but a bit expensive.
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