The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.
Hello Anais, Thank you for your review and we are very happy that you enjoyed your interactions with our customer service. Have a great day and see you soon! The Jimini's team
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Jessie G.
Rating: 2 out of 5
following a purchase from 24/10/2023
Lack of consideration from customer service. Late and inappropriate response after sending a message indicating difficulties encountered when entering the order. (perpetual back and forth between different tabs, multiple re-entries of the delivery address…). Amount to be paid different from what I actually paid (obviously to my disadvantage). I remain in total incomprehension. I played the game by ordering the minimum order, then the minimum for free shipping, and after struggling to finalize the order, I discover after payment that I paid 8 euros extra for express shipping when that was not my wish. Bugs and errors are one thing, but the professionalism expected from a commercial company is another.
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Response from Jiminis
Hello Jessie, As indicated by email exchanges, we will not refund the shipping costs related to your choice to use Chronopost to have your package delivered in 24 hours. All carrier rates are clearly indicated when choosing the carrier, there are no surprises or hidden fees. You chose this carrier and validated this order with all the corresponding amounts knowingly and you contact us after accepting the package, to demand a refund of the shipping costs... By professionalism and consideration, you mean that we unjustifiably refund an error you made, after calling us thieves by email. We do not operate like that and prefer to assume a negative review. Best regards. The Jimini's team
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Laure L.
Rating: 5 out of 5
following a purchase from 19/10/2023
Easy site to visit
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Response from Jiminis
Hello Laure! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Marie P.
Rating: 5 out of 5
following a purchase from 18/10/2023
Everything was very easy, for the order, and the delivery was fast, at the relay point as I had requested.
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Response from Jiminis
Hello Marie, A big thank you for sharing this experience! Our customers' reviews help improve our products and the quality of our services, as well as guide other customers. Have a great day and see you soon! The Jimini's team
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Stéphanie D.
Rating: 5 out of 5
following a purchase from 18/10/2023
I am delighted with this order.
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Response from Jiminis
Hello, Thank you for taking the time to write to us and leave us a review. We are happy that you were satisfied with your order! See you soon and have a great day. The Jimini's team
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Nathalie S.
Rating: 2 out of 5
following a purchase from 14/10/2023
Not very satisfied with my order because it does not match what I ordered
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Response from Jiminis
Hello Nathalie, We apologize for this incident. We had several package mix-ups during the period you placed your order. Could you please write to us at [email protected] to resolve the issue? Thank you and have a pleasant day. The Jimini's team
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Julie D.
Rating: 5 out of 5
following a purchase from 16/10/2023
An error in the pack of 3 boxes waiting for a positive return on the refund of the box error, the person on the phone was very correct, I recommend with eyes closed
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Anne C.
Rating: 5 out of 5
following a purchase from 12/10/2023
Order arrived quickly, nice products, easy to navigate site.
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Response from Jiminis
Hello Anne! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Lucile G.
Rating: 5 out of 5
following a purchase from 10/10/2023
Very good but too expensive!
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Julien D.
Rating: 5 out of 5
following a purchase from 07/10/2023
a bit
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Response from Jiminis
overwhelmed during this end-of-year period. To say that our site is not serious, when you have received 2 orders on time, and that your recipient error has, so far, not resulted in any penalty or refusal on our part to refund the merchandise... we think you are being a bit harsh... Nevertheless, we hope you appreciated our products and that the good thousand positive reviews on our site will convince you that we are still a bit serious after all ;) The Jimini's customer service
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Stephanie S.
Rating: 5 out of 5
following a purchase from 04/10/2023
Fast delivery and perfect quantity
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Response from Jiminis
Hello Stephanie! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Yann R.
Rating: 5 out of 5
following a purchase from 23/09/2023
Order shipped quickly, secure site and products conform to the description
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Response from Jiminis
Hello Yann, A big thank you for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a great day and see you soon! The Jimini's team
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Georges P.
Rating: 5 out of 5
following a purchase from 04/10/2023
Very good
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Response from Jiminis
Hello, Thank you for taking the time to leave us a review, it is very useful to us :) See you soon and have a great day! The Jimini's team
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Matthieu S.
Rating: 5 out of 5
following a purchase from 01/10/2023
Fast delivery.
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Response from Jiminis
Hello, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
M
Mélanie S.
Rating: 5 out of 5
following a purchase from 05/10/2023
Very good ??
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Response from Jiminis
Hello Mélanie! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Fanny T.
Rating: 5 out of 5
following a purchase from 11/09/2023
top, arrived quickly
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Response from Jiminis
Hello Fanny, A big thank you for sharing your experience! Our customers' reviews help improve our products and the quality of our services, but also guide other customers. Have a nice day and see you soon! The Jimini's team
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Celine G.
Rating: 5 out of 5
following a purchase from 10/09/2023
Very good site
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review! See you soon and have a nice day! The Jimini's team
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Catherine D.
Rating: 5 out of 5
following a purchase from 04/09/2023
Product matching the order
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Response from Jiminis
Hello Mickael, Thank you for taking the time to leave us a review! See you soon and have a nice day! The Jimini's team
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Celine C.
Rating: 5 out of 5
following a purchase from 05/09/2023
Very good site
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Christian V.
Rating: 5 out of 5
following a purchase from 03/09/2023
Very clear and well-made site
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Response from Jiminis
Hello CELINE, A big thank you for sharing your experience! Our customers' reviews help us improve our products and the quality of our services, but also guide other customers. Have a nice day and see you soon! The Jimini's team
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Patrick L.
Rating: 5 out of 5
following a purchase from 29/08/2023
Hello Catherine! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Cedric D.
Rating: 5 out of 5
following a purchase from 27/08/2023
Hello Christian! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Response from Jiminis
Simple site to navigate
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Théo S.
Rating: 5 out of 5
following a purchase from 18/08/2023
Very good and easy
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Response from Jiminis
No problem
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Cyrille R.
Rating: 5 out of 5
following a purchase from 10/08/2023
Shipping was timely and met my expectations, thank you
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Response from Jiminis
Hello Cyrille! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Thomas B.
Rating: 5 out of 5
following a purchase from 25/07/2023
Fast, efficient, well protected
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Response from Jiminis
Hello Thomas! Thank you for taking the time to leave us a review! See you soon and have a great summer! The Jimini's team
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Veronique B.
Rating: 5 out of 5
following a purchase from 25/07/2023
very good
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Response from Jiminis
Hello Véronique, Thank you for these 5 stars! We are delighted that you were satisfied. See you soon! The Jimini's team
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Veronique S.
Rating: 5 out of 5
following a purchase from 27/07/2023
Perfect!!! Attentive team, package received as expected very quickly! Thank you very much
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Response from Jiminis
Hello Veronique, A big thank you for sharing your experience! Our customers' reviews help us improve our products and the quality of our services, but also guide other customers. Have a nice day and a great summer! See you soon. The Jimini's team
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Alexandre D.
Rating: 5 out of 5
following a purchase from 19/07/2023
Super good and super fast
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Response from Jiminis
Hello Alexandre, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Sarah H.
Rating: 5 out of 5
following a purchase from 12/07/2023
Very easy to use
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Response from Jiminis
Hello Sarah! Thank you for taking the time to leave us a review! See you soon and have a great summer! The Jimini's team
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Elodie K.
Rating: 5 out of 5
following a purchase from 09/07/2023
very good site
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Response from Jiminis
Hello Elodie, Thank you for taking the time to give us a nice rating ;) We are delighted that you like our site! See you soon and have a great summer! The Jimini's team
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Line G.
Rating: 5 out of 5
following a purchase from 09/07/2023
Fast, efficient, well packaged and I really liked having a little flyer explaining the benefits of eating insects. I will definitely recommend :)
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Response from Jiminis
Hello Line, Thank you for sharing your experience, we are happy that you want to recommend our site and that you liked our flyer ;) See you soon and have a great summer! The Jimini's team
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Jeremy H.
Rating: 5 out of 5
following a purchase from 09/07/2023
Incredible sensation
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Response from Jiminis
Hello Jérémy, Thank you for this review, we are happy that you experienced incredible sensations with our products ;) See you soon and have a great summer! The Jimini's team
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Fabrice P.
Rating: 5 out of 5
following a purchase from 12/07/2023
I will enjoy and introduce this new way of consumption to my friends
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Response from Jiminis
Hello Fabrice! Thank you for your review! Feel free to talk about it around you, it will help us get known ;) See you soon and have a great summer! The Jimini's team
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Véronique P.
Rating: 5 out of 5
following a purchase from 05/07/2023
Content conforms to the description. Guaranteed surprise for my guests!! ??
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Response from Jiminis
Hello Véronique! Thank you for taking the time to leave us a review! We hope your friends enjoyed it! See you soon and have a great day! The Jimini's team
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Laurent G.
Rating: 5 out of 5
following a purchase from 06/07/2023
Clear, fast, efficient
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Response from Jiminis
Hello Laurent! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Léa M.
Rating: 5 out of 5
following a purchase from 09/07/2023
Everything is perfect from the search to the purchase!
However, after several orders, a small discount or a coupon would be welcome :)
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Response from Jiminis
Hello Léa! Thank you for this review and for your loyalty! You can benefit from discounts by creating packs directly on our website ;) Plus, you will enjoy free shipping from 30€ of purchases! See you soon and have a great summer! The Jimini's team
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Jennifer G.
Rating: 5 out of 5
following a purchase from 30/06/2023
Smooth
Everything went very well
Fast delivery
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Response from Jiminis
Hello Jennifer! Thank you for taking the time to leave us a review! See you soon and have a good day! The Jimini's team
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Michele M.
Rating: 5 out of 5
following a purchase from 03/07/2023
Attractive site
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Response from Jiminis
Hello Michele! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Benjamin C.
Rating: 5 out of 5
following a purchase from 25/06/2023
Still not disappointed with this second order
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Response from Jiminis
Hello Benjamin! Thank you for your loyalty and for your review ;) See you soon for a third one and have a good summer! The Jimini's team
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David J.
Rating: 5 out of 5
following a purchase from 04/07/2023
Fast delivery and kept informed.
Products correspond perfectly to the order.
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Response from Jiminis
Hello David! Thank you for taking the time to leave us a review and we are happy that you were satisfied with our delivery service as well as your insect order ;) See you soon and have a great summer! The Jimini's team
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